DO NOT RECOMMEND AT ALL! GO ANYWHERE ELSE! I bought a rebuilt transmission back in February, and it started slowly having issues since. Took it back to them BEFORE the warranty expired during a vacation to get it replaced and they claimed it was fine, but that I just had a tranmission leak, which was repaired. Then the problems continued and got worse but because I didn't have another car, I had to wait until my next vacation to take it back in. I brought it back just 300 miles over the warranty, just 7 months after the original purchase. IT NEEDS A FULL REBUILD and now they are NOT HONORING THE WARRANTY despite me bringing it in prior. I WILL BE GETTING A LAWYER FOR THIS. DO NOT RECOMMEND AT ALL! read more

We have taken our cars and trucks there for at least 15 years and been very pleased with their service....friendly, reasonable and trustworthy! read more

Very fast and courteous people to have working on my vehicle. I would absolutely recommend this company to anyone who needs transmission work done. read more

I want to say a BIG THANK YOU to the guys at certified transmission in Independence, Mo. A big shout out to Sam who made my experience painless and walked me through the process. Oh and the cost made my pockets happy because I was really nervous to the point of where my life may end with possibly no transportation because of crazy issues and couldn't afford the repairs. But Certified Transmission saved my life. Thank you again. Thanks guys read more

I arrived at Certified Transmissions with a car that would go only 15 miles per hour and the check engine light was on. They could have given me the runaround or attempted to take advantage of my situation, They didn't do either of those things. They ran a diagnostic and discovered that the mechanic who installed my new battery 3 days earlier didn't connect the sensor. The only charge was for the diagnostic, what a relief! Thank you Certified Transmissions! read more

I own a plumbing company , so we have several vans & trucks, over the last several years, we have purchased 5-7 transmissions from your company ( my brother in-law in a master mechanic he does installs ) , Iwe have had 3 complete transmission failures at less than 50 k miles always just after warranty expires. Today's trans failure was 34k miles ,3yrs 3 months (I purchased the longer warranty for this one 3yrs 100k miles) so they denied my claim (nothing they could do ) when I complained they offered a $300 dollar discount, I decided not not to jump on that, read more

I was told I had a small transmission leak by a different shop so I came here, and they charge me $80 JUST FOR A DIAGNOSIS! Aka without even fixing anything! Scammers. Signed, $80 poorer ;) read more

terrible diagnostics. my new transmission that 5hey put in was still leaking after several attempts they tried to fix it, the final word was that they told me was I needed to change my valve cover gaskets and 5hat 2ould fix my leak, the older guy was even sitting inside the engine bay looking, though the leak was under the truck, running down the y-pipe after dripping from transmission. read more

I call the store and set an appt to have a vibration in my truck looked into. There is a $49.95 charge to evaluate the problem. After driving the truck they tell me that the drive shaft needs to be removed to further evaluate the u-joints. I approve additional charges ($45.00) to do this. Then they tell me that even if they find out the problem they wouldn't be able to repair it today and when I brought it back to be repaired, the removed fee would be accessed again. Thank you for saving me the $45 additional charges but why didn't you tell me you were too busy to fix my truck today when I made the appt? Instead you took my $49.95 and then told me you couldn't repair it. Signed, $49.95 poorer read more

I waited 2 years to write this review to make sure my transmission did not need to be replaced before writing this review. My mechanic referred me to this Certified Transmission because my 1998 Dodge Dakota seemed to have a minor transmission problem. It wouldn't 'fully engage' the 1st 30 seconds of driving after starting the truck after it had set for a few hours or overnight. My mechanic thought it was a pump sticking or a solenoid. I was told by Certified Transmission that the transmission needed to be replaced. They had found brass in the fluid and that meant it was going 'out' and it would cost me $2500 to replace. I wasn't going to spend that on a 20 year old truck so I told them that I would pass on the replacement. I was then told that they could talk to their district manager and try to find a used or rebuilt one. I asked why those weren't options offered when I was told my transmission was bad. The answer to this was dodged around and I had to pay $146.00 and change to replace the fluid and seal it back up. I asked my mechanic and another one about this diagnosis. They couldn't think of anything in the transmission that would be brass. Here I am, 2 years later, still driving the same truck which is doing the same thing. They are more interested in changing transmissions than fixing what is wrong with the transmission based on my experience. I wouldn't recommend my worst enemy to them. read more

I live North of the river but was referred by a friend. Well worth the drive. Don and Cindy were both extremely friendly and courteous. Very nice and clean waiting area and I was in and out and quickly and on with my day. A very rare thing in my past experience. read more