Every time I have an issue with my car, they go above and beyond. The owner Joe, his son Zack, and their mechanics are professional, helpful and fair in their prices. The services are top quality. I will never go anywhere else. read more

High Quality work at reasonable prices. Professional, timely, and courteous. Appreciate their honesty when dealing with issues/problems.

I'd been dealing with a fluid leak for years and multiple shops couldn't find it. Quest Auto diagnosed it quickly and fixed it right away. No games, no overcharging--just honest work at a fair price. Highly recommend, and I'll be returning for future service. read more

This is an exceptional business in a field of questionable operators. The owner and son listen , are thorough, make suggestions, give options and do not try to upsell more services. Joe and Zach run an outstanding family business with reliable technicians. I am so happy with the two services I've had. I know they will help me keep my older model car in good shape for years to come. Schedule an oil change or an inspection before a road trip. You will discover a new local gem and peace of mind. Patricia read more

They've made a life-long customer of me. I took them my teen's used car that I had just bought when it was leaking coolant. THREE OTHER AUTO SHOPS COULD NOT FIND THE LEAK. Joe and Zach were super nice and said they'd try their best. 2 days later, they found it! Fixed it and haven't had a problem with it since, and it's been over 6 months. (They even looked at it for free a week later when there was a "phantom leak" leftover from the old problem that dripped out of hiding spots.) I was so stressed about it and Joe and Zach were just like family in trying to help me. Thank you SOOO much! read more

I have been a customer for the past 10 years. Fair prices, great work, won't go anywhere else for my vehicles.

First visit to Quest Auto Service having our son's "new" car fully checked out. They were super thorough, very transparent and reasonable pricing. Will definitely be our regular car service place going forward. read more

Our family and friends have used Quest multiple times now and would highly recommend them. One of the best places we've found for honest and reliable care. read more

Joe and Zach are wonderful. Been using them since I was 17 and now I'm 21. Can get me in, in a reasonable amount of time. Always honest about what they find and can give you a quote for the issue. They have never tried to force me into something that I was not okay/comfortable with. Will forever trust them with any vehicle. read more

I have been a customer of Joe and Zack for years and have never had a bad experience. They always do a great job of explaining what they are doing and give you options and alternatives. Really great folks and can't recommend them more highly! read more

Joe (the owner) is a great guy and straight shooter. I've had several vehicles worked on at Quest over the years. Joe is good about telling you if the vehicle is worth fixing or not. His pricing is up front before they begin work and he will help prioritize repairs if need be. Everyone I've met there are polite and professional. read more

I called today to get a quote/schedule on a Timing belt + water pump repair, was told they would run a quote and call me back - they never called me back. I was a returning customer they did good work on my car before but this kinda rubbed me the wrong way. read more

THE BEST IN TOWN and likely the best automotive shop I've ever had, I don't say that lightly. Completely transparent with no desire to "up sell" you on products of services. This company truly just wants you to be safe and happy with your vehicle. They do incredibly reliable work and back their services. Joe and Zach are two of the nicest people on the planet and treat you like long time friends every time we come to see them. Fantastic shop, fantastic people. I couldn't recommend Quest enough. If you have ANY car related questions, give them a call! read more

Joe is a great guy that offers good honest car repair. He has worked on all my cars and vans for years and let's me know what my best options are. I highly recommend Quest Auto! read more

Great service ! This place is very transparent , honest and doesn't fix things that don't need fixed . Mechanics are well trained and I've always had a good experience. Highly reccomend for auto repairs . read more

I'm not originally from KC and since I've moved here, as a single female, it is hard to find a good auto service that won't take advantage; like the dealership. My friend had recommended Quest Auto to me and I was and still am impressed. Everyone who has worked here has taken the time to explain the true issues with my car and given me honest advice of what I should do. They even take the time to find the best option for me! It's like going to my dad. I feel reassured that I am not being taken advantage of and I am safe on the road. Their customer service is impeccable and I would HIGHLY recommend Quest Auto to anyone who doesn't know much about cars and doesn't want the long list of "issues" dealerships and other auto services tell you. read more

Best Shop in Kansas, Going to be 100% honest with you, Fix everything correctly, Do tons of stuff, super cool people, Love this place, trust them with all of my Vehicles. read more

Quest Auto Service - Auto Repair Near Me - Overland Park, Kansas

The best auto shop I've ever been to. Joe and his team are trustworthy, reliable and fair. Their work is always attentive and done right. Their customer service is second to none, and the family focus shines through. You can set your watch to their work-time estimates. They're honest in what repairs are necessary and what can wait, great for a second opinion if a dealership down the road says something needs to be done "right away [for $1K+]." Their prices are fair, and you know you're getting everything you pay for. When I moved across the country for work with a high mileage vehicle, Quest was one of the hardest goodbyes. The anxiety of walking into a new auto repair shop and not knowing what they'll say you need (and if you can trust them) is a fear you'll never have to suffer if you choose Quest. If they ever open a San Diego location, I'll be the first in line! read more

This business is amazing. I realized I had a brake light out and needed it fixed fast before heading home. Google took me to Quest Auto. The employee behind the counter was super friendly and went and fixed my light in no time. And they didn't charge me at all!! Said it was on the house! What a surprising encounter on a Monday afternoon. It's always nice to see people who enjoy their work and who are willing to help others. Thank you Quest Auto Service! read more

I could not be any more over the moon than I am with these guys! I called them by chance since they were close to my apartment but it was the best thing ever! They were so kind from the second I called even though they already had lots of cars too fix they got mine done in under 24 hours without an appointment! On top of that they made sure to tell me what I needed right now and what could wait. Without me even asking they applied coupons for my items and got me a price beyond compare. I have found my car's new favorite place!!! read more

Love this place! My dad has been coming here for a while and since it was time to get an oil change I decided to come here! All the guys there were very nice and the owner was kind enough to even teach me a thing or two about my car!!! Highly recommend read more

I moved to Kansas back in 2007. After the move, my car broke down and just decided to try this place for the repair. Let me tell you..Joe is above and beyond any mechanic I know. For 12 years now, Ive been taking my cars to Joe ONLY for repairs, and never been upset or dissapointed on ANY repair. Extreamly knowledgeable, very professional, and FAST!! All my kids take their cars to Joe as well..and I always recommend him (and his awsome mechanics) to anyone who asks me "Hey..you know a guy that can fix cars and that I can trust". I assure you, you go see Joe and his team to get your car fixed one time, you will go no where else after. Timothy Wilke. read more

I switched to Quest about a year ago. I finally feel like I have that mechanic I can trust and who does excellent work again. The last time I had a mechanic like this was 30 years ago! Joe is great and takes pride in their workmanship. He is always willing to explain anything I have questions about. I have had a lot of work done on my cars recently and I wouldn't take them to anyone else. read more

I am so happy and grateful to have found my new Auto Service Shop. When I moved to the Kansas City area from Topeka a year ago, I left behind an auto shop that I thought I could never replace. They were friendly, honest, timely, and reliable. In fact, I have driven to Topeka to have my car worked on a couple of times, because I didn't want to take my chances on a shop in Kansas City. Last week, my car would not start. I got it jumped and drove it home. It would not start the next morning. I did an online search for auto shops in my area. When I read the reviews for Quest Auto Service, it was as though the reviewers were talking about my auto shop in Topeka that I love so much. I called and talked to Joe. He told me that when I got it jumped I could drive it straight there and they would take a look at it. Later, I called again to see if he had a recommendation for a company who would come out and jump my car. Both times that I called, Joe was very friendly and didn't make me feel as though I was bothering him or that he was in a rush to get off the phone. When I got my car to the shop, Joe knew immediately who I was and greeted me by name. He had my car inside within 2 minutes of me getting there and told me what the issue was within 10 minutes. While my car was being taken care of, I had the opportunity to have a conversation with Joe about his business. It is very obvious from this conversation and my own experience, that Joe is committed to customer service and quality auto care. He also made it clear that his shop stands behind its work. I have found my new auto shop and highly recommend it to others! read more

I've been to a lot of mechanics throughout Lawrence and Kansas City area based on recommendations of friends the past 15 years. This time I used Yelp and found the place I'll probably be most comfortable using over the next 15 years. As the previous yelpers mentioned, the owner Joe, takes time to listen to the customer and asks relevant questions to get to the bottom of the problem. This helps them save time/labor and save you money when they actually look into the car because they've already pinpointed the problem area. From there they take you in the garage and show you exactly what is causing the problem, explain how the part works that is affected and let you see for yourself what needs to be done or replaced. Probably the most trustworthy place I've ever been. I then ended up having them look at a few cars I was interested in buying as part of their pre-purchase inspection package. Joe gave a detailed write-up of what each car either needed or was going to need in the near future. That helped a ton in negotiating with the seller and I got a great car at an amazing deal. Thanks Joe! read more

After a related series of disappointing visits to a Mazda Dealership Service dept., I decided to take my car to a different shop. Thanks to a review on Yelp I made an appointment at Quest. They saw my car right away, took time to listen to my description of symptoms and explained the diagnosis in detail - including a visual look. In addition, before I left the shop, the mechanic rode with me in the car to ensure that the noises I heard were in fact gone. When one of the noises persisted, they took it back into the garage, found the problem and fixed it on the spot. What set them apart from my other experiences was a simple thing called communication and attention to the customer. read more

Quest Auto is a local treasure. Joe is helpful & friendly, and remembers the phone conversation you had last week when you walk in the door. He'll tell you what needs to be done, what you can put off, and how long you are likely to be able to safely put it off. He'll explain why a needed procedure is relatively expensive ("the fuel filter is actually located inside the gas tank, so we need to replace the ring & gasket too any time we change it,") but he won't dumb it down in a condescending way. He'll give you a fair price, call you back promptly when he says he will, and will have the work done in a timely way. He will have someone give you a lift to & from your work or home if it's reasonably local, should you need that. Good service is always great -- but good, honest, timely service from an auto shop to a single woman is something that makes me want to jump up & dance with joy. Do you think I will ever take my car anywhere else now? I'd give them ten stars if I could. read more

Fantastic service and great people. Did a great job replacing a stolen catalytic converter on older car. Would recommend to anyone.

I would highly recommend Quest Auto Service. Several weeks ago I was in Overland Park for the night, halfway through a 16 hour drive. My car's engine malfunction light had come on outside of Kansas City. My husband found Quest Auto Service online and next morning I took my car in, hoping that they could get me back on the road for the rest of my trip. It was a Saturday morning of Spring Break and they were very busy. Joe, the owner, was very kind in explaining that they were booked for the day. And yet they looked at my car's engine, ran a diagnostic, found a leaky valve and did an oil change. Joe gave me a printout of routine maintenance that my car needed. I was able to complete my trip without any other problems. Now that I'm back home I'm having the valve fixed and addressing the overdue issues. Thank you so much to Joe and your staff!! read more

Best place I've ever taken my car. I'll never go anywhere else as long as I can help it. Joe always takes care of us and lets us know what the immediate needs are vs. what can wait; what we should splurge on and where we can save. I trust his opinion, and he's never steered me wrong. He even helped us out of a jam after my car needed $2k+ of work done on it - he really went out of his way to help us finance the bill. I recommend him and his team to everyone I can. As a younger female, I've had a lot of bad experiences at auto shops with employees being dismissive, condescending, disrespectful, etc. But these guys have never made me feel any less valuable or less intelligent than any other customer. They always explain things in plain english, and will often take me out to the garage to show me first hand what they're talking about. These folks are the last mechanics you'll ever need. read more

Back in Sept of 2012, my brakes had been making some funky thumping noises, coupled with some odd "shimmying" of the steering wheel when braking, and that made me seriously uncomfortable, so I figured it was time. :) Tired of dealing with the run-around from the Acura dealership (inflated rates, pressure to have maintenance done that could actually wait, etc.), I found Quest Auto Service via Yelp and decided to call and get quotes on new brakes and alignment. I was honest with Joe and told him that I didn't know much about brake pads (if I even needed two or four - ha!) and he was very kind and explained everything and what my options would be, but not in a condescending way. When I dropped my car off the next morning for service, he was really nice and down-to-earth. They offered to give me a ride to work (but my mom had already arranged to meet me, so that wasn't needed - but a great option for the future). He called a few hours later to tell me what they had found and recommended doing, and that I actually didn't need to replace two of the four brake pads -- they still had some life left. I was impressed by this because, had they been a "shady" shop, they could have just said that all four needed replacement and replaced all four and I never would have known the difference. When I got there to pick up my car, he took me into the shop to take a look at the brake pads they'd removed. I thought this was a nice, personal touch (although it didn't really mean much to me because I don't know what they are supposed to look like either way!). Joe is really kind and treated me like a friend, with respect. I haven't had any issues afterward and I am satisfied with the service and the rates - way cheaper than the Acura dealership! Based on my experience, I would say you can trust that Quest will treat you well and you'll be happy with the end result. Also, this is a local, family owned business which is always, in my opinion, great to support. read more

This is my go to place for Car service. The management here are very polite honest upfront about any costs. I wish I found this place earlier. read more

It's rare to find such professionalism nowadays. Best auto service experience I've ever had. Thanks, Joe and your team! read more

I've had many experiences with Auto Repair shops over the years and I must say this was one of the best experiences to date. They were very knowledgeable and informative about our vehicle's "Check Engine" light. I was happy to see a Code of Ethics posted in the waiting area, something I've never seen at the chain places. They didn't try to add on unnecessary expensive filter changes, just gave us solid information to make a decision. We will be back for our regular Oil Changes and Tire rotations!!! read more

So of course, the day after Christmas it's 10 degrees and my car won't start. After receiving a jump from triple A, I quickly looked up "Auto Repair" near my job in Corporate Woods. What a find Quest was! I dropped off the car and offered to walk back to work, as it wasn't that far and I was bundled up. They insisted on offering me a ride. Within the hour, I had a quote on the replacement which was fair. After looking them up on Yelp to offer a positive review, I see I'm not the only one who's been pleased by their business. As a result, they will be my go-to for oil changes, repairs, etc. Thank you, Quest! read more

They set the bar and then exceed all expectations! My car was making a noise that I put off until I (lazy I know) decided to do something about. I called them first thing in the morning and explained to them the situation and the told me to bring it and drop it off for them to work in. I dropped off around 8, to an incredibly and overwhelmed and busy shop. With at least 10 cars in front of me I wasn't expecting to hear from them for at least a day; the owner called at 12:30! Whenever anything changed with the status of the car, price, etc the owner called me himself, every time. Every time the owner called he took the time to thoroughly explain the process and parts, and answered all my questions. My car was done by 5, the same day! This might have been the least painful auto repair experience I've ever had! read more

These guys are class acts. It's tough to be an auto service shop for 30 years and not piss a couple people off along the way, but they seem to have pulled it off. Long story short, I called these guys for a second estimate to repair a company vehicle. Everyone I spoke with, especially Joe (owner operator) were great to work with. As busy as I'm sure they are, Joe still took the time to discuss the situation with me and answer my questions. Giving this type of quality service is hard to do when you're busy... I know! As it turns out, (even though Joe's quote was better), we ended up having the work done at the shop that already had the car. Kinda funny that I'm posting a review about an auto service place where I've never had my car worked on... ... but the kind of attentive service and effort I got from Joe on the phone, I know he would do a great job. You can bet that when my Honda Element needs service (which may be a while, knock on wood), it will be coming to Quest! read more

I have been hunting for a new (to me) car for the last couple of weeks. Unless it is from a family member or close friend I do not buy a used car without having it thoroughly inspected by a non biased third party professional. I have a few features that the car I pick must have, which complicated the search. I probably called Joe and rescheduled this inspection at least 8 times. Joe never gave me any trouble about it at all, and even spent time with me on the phone answering questions and giving advise about what to stay away from, so I wasn't bringing a bunch of different cars in for the inspection. He acknowledged that the rescheduling and changing of plans for pre-purchase inspection is very normal and not unreasonable. I brought a Honda Accord in today and his tech gave it a thorough inspection, followed by him looking at noted parts personally. Given what Joe thought was an appropriate offer for me to make on the car with what it should have done before to long and what the seller was dead set on getting, I did not buy this car. I will be brining the next possible vehicle to Quest as well. They are friendly and Joe is the type of business owner who is also out on the shop floor and staying in the know about how things are going. He is also the type that you could trust with your life to be honest about what repairs need to be done ASAP and what should be done in the near future, without tacking on extra work to increase your bill. read more

We had a great mechanic for years at a Midas until one day we went in and he was gone. We were told he retired or that he went to work elsewhere. We continued to go to Midas but their work went downhill quickly so we avoided the mechanic altogether aside from oil changes. Needed maintenance backed up on our 3 cars. I turned to Yelp and saw all the great reviews of Quest. It is hard to try a new mechanic because you are trusting them with a large asset and your transportation to work! We took our son's old beater car and they got it fixed and ready to go. So, we took our other 2 cars there too. They are extremely honest--MOST important. Will tell you what needs to be done today,later and what is necessary for safety. So happy here at my new mechanic. read more

I can't say enough about the owner Joe P. He truly tries to help you, and give you the most fair deal he possibly can. His automotive knowledge is unparalleled, and his and his shop's attention to detail and focus on quality is tops in KC. I had a drivers side mirror replaced on a Honda Pilot. While Honda dealerships could not get me in for 10 days not to mention a part for atleast an additional week, Quest had me in and the mirror fixed 4 days from the date I called. I called on a Saturday afternoon and had my car ready Tuesday morning, so literally in 2 business days I was good to go. read more