Excellent repair service option for those in the east metro. Eric has been in the auto repair…read morebusiness for over 30 years and does excellent work at very fair prices. He's also a straight shooter when it comes to telling you what's wrong, what needs fixing, and what could use fixing. There's no pressure to buy all repairs, Eric will tell you if it's a vital need now, or if you can try to get away with driving it another 10,000 miles. He'll still be there ready to fix it when you're ready to get it fixed. I drive between 25,000-35,000 miles a year and he's always helped keep my vehicles running well especially beyond their 150,000 mile mark. New or old he can help fix it for you.

Replaced the transmission on my '06 BMW. So far everything is going well and I'm very happy with…read morethe fair price I paid. Only thing was that it took longer than expected.

This place is dependable, reliable, friendly and honest. By far, the best repair shop in Stillwater.read more

The staff at Countryside was EXTREMELY helpful...and patient. They took extra time to troubleshoot…read morea problematic condition and with their support fully resolved my situation 100%.

I went in needing a brake light replaced. I brought the bulb. The whole process was easy, friendly…read moreand when I asked how much I owed for labor they said it was on the house! Very good experience!

Called to ask a simple question and advice on my vehicle and there reception seems to not love his…read morejob! Don't waste your time with them so many years in there industry and they couldn't point the right direction to get my car a simple alignment. Don't recommend.

They got what needed to be in the time quote. They kept me informed as to what issues were. The…read moreprice was certainly reasonable and they have a full line up of services just not transmission work. I'll be a long time customer.

Provided a competitive estimate Very knowledgable staff…read moreWork done on time Very happy with the service overall!

Nope, They did not even address my issue. Did not seem to understand what the issue was. Just a…read morefront.

Not Impressed. Heard good things. On Feb 4, 2025 made an appointment online for an oil change…read more2/11/25 1:30 PM. On 2/10 got an email reminder, and clicked to confirm appointment. Showed up today and was told my appointment was at 2:30, despite having two emails to the contrary. Bottom line, you have been warned. After my vehicle was inspected and work completed I am adding additional information to my post. I feel that their service/evaluation was thorough, and their communication throughout the process was exemplary. They are going to do follow up work on my brakes and I will see how that goes. I understand that anyone can have a bad day, and I think they deserve a second chance at a first impression based on how they handled the scheduling error, and their word-of-mouth reputation.

I dont even know where to start. The manager, as the place was empty. There are never customers…read morehere's hes in the lobby sitting on his phone. Almost mad I even walked in the building . Told him id like a standard oil change or the cheapest in can get. Right off the bat, "you have a car that requires the most expensive oil change". Go figure right. I told him numerous times that I want the standard synthetic 75$ oil change. As I know cars, yes not the best oil for my car but I needed to get buy for 3k miles. Then I asked for a tire rotation. He walked out the side of the door and told me hed lead me in. Again cranky as heck. As we are outside i show him a coupon that states "we miss you 25$ off any oil change" no restrictions besides the expiration date which wasnt for another month. He stated "that code for that coupon wont work for this oil change." Literally argued with me as I said it says nothing about having ANY RESTRICTIONS and it says ANY OIL CHANGE. So at that point I said screw it i just want the oil change no rotation. He leads me in and does the oil change. Has me signs some papers and once again argued with me about the type of oil change I wanted. I stated I didnt care. As long as it was a synthetic oil it didnt matter. The standard synthetic is 75$. At the end of my oil change which took about 20 min he asks for payment I give him my card and magically asks for the coupon code cuz somehow NOW it will work.... I get my receipt.. HE CHARGED ME FOR THE MOST EXPENSIVE OIL CHANGE FOR 116$, with coupon it came to 100 even. The man was so combative with me to begin with i wasnt even gonna argue with him and was going to call the manager and file a complaint. Not know this guy was SOMEHOW THE MANAGER. After leaving 3 voicemails over the course of 2 weeks i hear nothing. Yesterday I notice somthing sticking out of the hood of my car in the front. A needle nose pliers he slammed in the hood and dented the front of my car. (It was minor) So I drove there. Low and behold, no customers there as id figure. Place is a dead zone and obviously can see why. My mother was with me as I took her shopping and she was the one who saw the pliers. After being confronted he denied everything I said and told me that I couldn't have had such an oil change. IF THAT WAS THE CASE I SHOULDVE BEEN TURNED AWAY IF WHAT I WANTED WENT AGAINST THEIR POLICY OF MAKING SURE NOT TO DAMAGE A CAR. But instead he ripped me off and overcharged me against my wishes. Claimed the pliers were not his and that he was going to call the cops on me for confronting him. My mother took the pliers and said good. If these are not yours, your finger prints shouldn't be on them at all. He didnt say a word after that and we left. I called corporate, and not long after received a call from one of the owners im assuming. After all that said and done. I asked for a refund or the difference of the amount of what I wanted and my scratch to be repaired. Instead I got a free tire rotation at another location in white bear lake. Thats a 20$ value btw. Absolutely ridiculous. I will be getting my tire rotation and I will be making sure I let EVERYONE i know never to go to ANY OF THESE LOCATIONS. Especially the Stillwater MN location. That manager should be fired. 0 customers service skills. Mad that hes even getting customers to begin with. They used to have great service and I have 2 cars id bring here regularly and never had issues. DONT GO HERE.​

Terrible customer service. Wouldn't accept coupon even though I had spoken to them about the coupon…read moreprior to coming in. Arrived an hour later and now the coupon is not accepted. This company has lost my business and when I stated this the gentleman said I was threatening him. Pretty strong words considering I'm 70 years old woman and he twas 25 year old man.

A twenty-year customer, I was towed to the shop one day this week. Jesse promptly and politely…read moreprocessed the paper for work and a loaner. The loaner was a dream to drive. Jesse called with an update and the next day Jamison called with results and processed paperwork, and I drove away with two new tires and a healthy vehicle. This crew is pleasant and professional and works for the customer. I value the team highly. jhw

Had rear differential replaced here. They gave two options to help lower costs…read more We did go with the used/rebuilt option. Unfortunately we had issues with the one installed. They ended up working to get it replaced. They do very honest work for a reasonable price.

I took my truck in because I suspected a gas leak. The team was super responsive, and the front…read moredesk guy was friendly and helpful. They even provided me with a loaner car while they checked everything out. Best of all, they didn't charge me since they didn't find any gas leaks, which I really appreciated. I'll definitely bring my truck back there if I need anything in the future. Thats why you gotta go local as opposed to box chain companies. Definitely recommend this place.

They were the first to respond with for the requested service and offered the best priceread more