This was a beautiful bar/restaurant at our hotel with a beautiful view, near the pool, so it was certainly convenient for us.
The first time we tried it, we actually sat there and ordered. We got some shrimp tacos, fries, and ceviche. The wait was long even though it was really empty there, the service was great, and the food was good, but definitely not great.
It was actually kind of pricey for Mexico, but I wouldn't say that if the food was really good. The fact that the food was so mediocre, made it disappointing.
The shrimp tacos were very good. The fries were okay. The ceviche was good and light, but kind of bland. Aesthetically speaking, everything looked very nice. But that was not the case second time around, haha!
Because it was so close to our suite and the pool, we found it convenient to order from here again, but we picked it up this time to take it to our room. and again, we waited about FIFTY MINUTES for just 4 tacos.
As soon as we got to the room and opened the bag, we were shocked. Completely shocked. What I'm about to say is 100% a true story LOL. There was literally ONE SHRIMP in each taco. We thought it was a mistake for sure because they charged us $18 US dollars for FOUR SMALL TACOS (basically 4 medium shrimps in 4 tortillas).
It didn't make any sense. The worst part was that we were STARVING and we waited FIFTY MINUTES for those dinky sad tacos. My husband took it back and showed them, and they checked with the chef supposedly and they came back and said "Oh, that's how it comes".
$9 for two tacos with ONE medium shrimp in each one? really?
So my husband called me to double check, and thankfully I took a photo of my shrimp tacos the day before so I sent it to him, so that he can show them that's not how it was the day before. It was a normal taco.
He showed it to them, and they were so embarrassed, and ended up refunding it and taking the food back.
How shameful of them to not try to make it right after we waited so long for our lunch. This was such a nice hotel, and we were so disappointed. And even more shameful for not admitting they're out of shrimp (I'm assuming that's what happened, otherwise, WTF?).
Anyhow, check out my photos and you'll see how the tacos looked the first time when we dined there, and the second time when we picked it up to take to our room. You will certainly LYAO. read more