Never heard back from them and we were ready to adopt immediately. Both myself and my daughter…read morecalled, (the "are too busy to care for kitties AND answer the phone, so please send a text"), so we texted, created an account online (because they want to know you're "actually serious" about adopting before you can even MEET the cat you're considering adopting.) (I do understand and respect prioritizing the mental health of the cats, but I'm sure the cats, especially the adults, would prefer a compromise, like being required to fill out a one page form on the spot before meeting). Every serious adopter that goes into a pet store and sees one of this organization's animals that they are interested in adopting and is told they have to go through this and this and this step before they can even interact with the cat and know if the personality is a fit. Everyone loses out. In my experience, even if you do go through all the steps, they won't call you back, and a cat that could have had a home I know had that opportunity taken from them because of the seemingly righteous or superior attitude of the rescue people. They surely know how many people go in and out of those cat and kitten rooms at the Animal Friends of the Valley shelter. Having a few people go in one at a time to meet one particular cat, I don't feel, is any more dangerous or unhealthy for the cat than them losing the opportunity to be adopted and eventually being put down. I just don't understand rescues like this. If you're too small to actually help, then let somebody else do it.

I had a beyond expectation experience with Mindy and her daughter, even though at the end I didn't…read morechoose to go with the adorable and sweet boys Teddy and Khabib they brought for me to meet and interact with. Mindy provided a very personable, warm and extremely responsive service, made every effort to respond to my inquiry on Adopt-A-Pet and approving my application as well as just answering my questions and chatting with me about my potential cat baby's personality traits and his background story. She responded to emails as late as 11PM on a weekend and her demeanor was always welcoming and reassuring, like an old, caring friend. Mindy's words and actions convey that she truly truly love all of her rescued cat babies and she only wants what's best for them and she works extremely hard to find them good homes. I was very sad that neither cat babies from her rescue matched the particular personality I was looking for (I was trying to fill this big hole in my heart with the tragic loss of a stray cat named Cookie I cared for) and I really wished that given all the hard work she and her daughter put into, I'd adopt either Teddy or Khabib. Despite these big, affectionate sweet boys were not the best match I was searching for, I don't think any less of them, I sincerely hope they will find their forever home they deserve and I cannot be more grateful for Mindy's time, patience and understanding she's extended me and my family. If I had more capacity for an additional cat baby in the future after finding THE ONE, Mindy and her rescue is the first place I'd check out. If you are also searching for your feline soulmate, please look no further!!

When my family was facing one of the most difficult moments of our lives--my mother's…read morehospitalization which was soon followed by her heartbreaking passing--we were blessed to find comfort, care, and true compassion at Jacob's House. From the moment we arrived, we were welcomed not just as guests, but as people in need of a safe, supportive space to breathe and regroup. The team at Jacob's House extended kindness that felt so genuine--it was as though they wrapped our family in a warm hug during a very heavy time. The home itself is peaceful and thoughtfully maintained, with every detail clearly designed to bring a sense of calm to families like ours. But beyond the physical comforts, what meant the most was the human kindness. The staff checked in on us, offered encouraging words, and created a space where we didn't feel so alone in our grief and uncertainty. It's rare to find a place that truly lives out its mission, but Jacob's House does just that. Their presence made a heartbreaking chapter in our lives just a little bit lighter, and we will always carry gratitude for the compassion they showed us. If you or a loved one are ever in need of a place to stay during a medical emergency in Temecula, know that Jacob's House is a sanctuary--one filled with heart, understanding, and hope. With deep gratitude, Nora

If you have a family member hospitalized at Temecula Valley Hospital and you live at least 25 miles…read moreaway, this is the place to be. Their service is phenomenal. Free accommodations, continental breakfast with assorted beverages and snacks, laundry room, WiFi, everything free of charge! Rooms are immaculate, it's a home away from home. They have a library, playground, chapel, patio, and garden to relieve stress. The staff are great and they go above and beyond!

Julianne Pedroza, who is the Founder and CEO of this Non Profit Company, is by far the most…read moregiving, heartfelt loving person ever. She has poured her life, blood sweat and tears onto helping others. She is known to ignore her own needs in order to help others with whatever they're needing. From food, clothing, shoes, blankets, assistance in obtaining a job, a place to live, toys, appliances and so much more. She puts in hours of work giving of herself without blinking and eye. Her heart is filled with helping others in her community and it fills her with joy doing so. She's amazingly contributing selflessy and I want to personally commend her efforts for doing all this for others.

I saw A list of families in need to adopt for Christmas.... Most are single moms struggling to make…read moreends meet... but want to give their kids something for Christmas So we adopted a little girl.... This is the location for drop off.... While I was there I saw a number of bins allocated for this cause.....But the bins are not full yet and we only a few days to go until Christmas....many children & family's are hoping for a helping hand.... Julie Anna told me the program started in her home....She also said some of the people they help are victims of crime.... many different kinds of help are needed.... The building is overwhelming inside....Not sure where one area starts and the next ends... but Julie Anna knows.... She is very friendly and willing to explain what they do there..... it looks like she could use some help.....she was all alone there when I stopped by on Saturday .... My first impression is .... Needs are being met in the community...... they're Trying to keep people fed, clothed, sober and SAFE.. I don't live in this area but I can see the need here....and will make an effort to drive here to give her my future donations.....

Place is sadly closed now, not sure what happened but it's sad…read more It's making me add more words so here

My all time favorite place to shop and find neat treasures, love the customer service. Owner very…read morefriendly. It is lovely they Are partnered with a nonprofit organization "Mentor for Kids" great place to donate clothes,shoes etc.

I wanted to come here and write about my experience adopting from FOCHP…read more My first contacts with them was with Sandra, the foster mom for my Gracie (Snowball) There are not enough words to describe how kind, helpful and gracious she was with everything. I went the day after Christmas to do my meet and greet and spent an hour with her asking questions. I never felt rushed. I never felt like I was irritating her, she was just fabulous. Everything this rescue does seems to be top-notch. They even feed a high and more expensive food which completely impressed me because puppy nutrition is so important. If I could give this review more than five stars, I would. Everything went smoothly, everyone I talked to or texted was so helpful I could not have asked for a better experience. Thank you FOCHP!

They seem like a compassionate rescue until you try and adopt a dog. I understand that matching…read moreanimals with families can be a complicated process to make sure it's a good fit, but when you're discriminated against because of your age, it really can leave a mark on your reputation.

Awesome place, awesome people. I been myself started a non profit where I been giving out food to…read morethe homeless and offering supplies out of pocket along with my son since February this year. When I found out about this place through a lady who saw me passing out sandwiches, I couldn't help but extend a hand. So I called and spoke with Luis to see how I could be of assistance and find out about receiving food myself to pass out and this guy and Ms. Ludo were very informative. So me and my son got a rental, headed to the food pantry, and loaded the car up for a trip to the high desert! For those interested in helping this place will guide you every step of the way to make sure you got everything needed. From how to online guides, waiver forums, etc. They even have it mobile app friendly! Just make sure to start early if you're doing deliveries to people's houses so you can see where you're going and to beat the heat. Great bonding and learning experience for me and my son but not only that just a blessing there's a company likes this available to offer such services.

Been volunteering here for a couple years now...it's always enjoyable and rewarding to give back…read moreand help the community. My sister and I usually volunteer the afternoon shift which Iasts for 3 hours, when we have free time. They always need volunteers as they are constantly receiving donations from everywhere (locally) and items/food need to be sorted, boxed, etc. They have a very organized system and the employees are extremely friendly and professional.

My two year old never wants to leave. She's taking horse back riding lessons and she's learning so…read moremuch. Grateful for this place

beautiful people, doing a beautiful work, saving beautiful animals, we loved it, thank you!read more