I've been a loyal member of CFX for over 20 years, through the highs and lows, enjoying the community and atmosphere that once made this gym a welcoming and professional place to train. However, after my recent experience, I am appalled and disgusted by the way I was treated--and ultimately banned--because of a rude, disrespectful young employee who clearly has no understanding of customer service, let alone basic decency. Let me be very clear: this type of treatment would have never happened under the Vrdolyak ownership. Back then, the gym staff was courteous, professional, and actually valued long-term members like me. They took pride in their business and treated every member with respect, regardless of how long they'd been there. Under the new management, it seems that's a thing of the past. It all started with a young employee who, from the beginning, had a major attitude problem. I've seen bad attitudes before, but this one was particularly appalling--eye rolls, curt responses, and an overall disdain for anyone who dared to ask a question or need assistance. I initially brushed it off, thinking maybe she was having a bad day. But after multiple encounters, it became clear that this was her standard behavior. And on one specific day, after yet another rude exchange, I decided enough was enough. I contacted the gym manager, expecting some level of professionalism and a resolution to the issue. Instead, I was blindsided when, instead of addressing the employee's behavior, I was banned from the gym! After 20 years of loyalty, decades of my hard-earned money going to this place, I was effectively kicked out because the management wanted to protect an employee with a horrible attitude rather than hold her accountable for her actions. This wasn't just a slap in the face to me--it's a complete betrayal of the values that this gym used to stand for. They clearly don't care about their long-term members anymore. They don't care about respect, or loyalty, or anything that made this gym great back in the day. It's all about protecting bad behavior from their new, poorly trained staff. CFX Gym has gone downhill, fast. If you've been considering joining, I'd highly advise against it. If this is how they treat long-time members who've invested years into their business, imagine how they'll treat newcomers. I'm beyond disappointed in what CFX has become. Under the Vrdolyak ownership, this kind of nonsense would have been dealt with swiftly and fairly. Now? It's all about saving face for the management and throwing out members who dare to expect decent treatment. What a shame. Avoid this place at all costs. read more

CFX Beverly - Gyms Near Me - Chicago, Illinois

Most of the members at the gym are kind and welcoming everytime i come into the gym. Fiona is always a welcoming face at the front desk, and always says good morning! She is also on top of ensuring the gym is clean whether its vaccuming or wiping down equipment shes always doing something to better the gym. read more

Every member at CFX Beverly is very kind and welcoming when I walk into the gym. Me and my friend go to the gym every morning around 6 am and staff member Fiona greets us with a smile and a warm hello. She also is always eager to clean up the gym and help out if it wasn't it good shape from the night before. The staff at CFX is what makes it a great gym. read more

I have been trying to withdraw my money since 8th February 2024. No open trades, and I have a small profit.I decided to withdraw money but have also had nothing approved or sent. All bad reviews are correct. Everything you have read has happened to me. Amount in question was 121,830 USD. Withdrawal request was made on 8 April again and it was declined by Investmarkets. I was relentless and I did my own research as well as Informing Police referred to me Mustang Recovery as they were able to work on my withdrawal and re coup it. l will carry on posting this review everywhere on how Mustang Recovery assisted me, victims can as well reach them via mustangggrc @ gmail. com read more

Good gym for locals and kids. All the machines work fine and I love going there. Super nice staff.

Awful. Not a single elliptical machine works properly. Unusable. I think they are original from when they opened a decade ago. Just quit my membership. read more

Amazing staff. Great atmosphere! The cleanest out off all the CFX locations. Amazing TRAINERS! Nice amount of equipment and weights!

Nearly impossible to cancel your membership. I highly recommend against signing a contract with them.

I mean you can workout here, but you'll do so on equipment that hasn't been updated in 10+ years. The place itself is a little dingy but they repainted a few months ago so that solves it!! (Also, orange/blue color??). I give it a 3 really because it does serve its purpose, but if I could give zero stars I would. I went in to cancel a membership but was told my name wasn't in the system. I assured them I have been paying and going to the gym frequently. They checked again and said they couldn't find my info and that I was good to go. Fast forward a few months and I'm still getting charged. After talking to multiple people I found out they input my name wrong in the system so when I originally went to cancel that's why they couldn't find me. I was told that since there is no record of me coming in to cancel they can't refund me my money even though the reason it wasn't cancelled is because they messed up with my information in the system. In all it is a pretty poorly run gym that is just looking at the bottom dollar and not willing to admit they were wrong or help out a member of the supposed "tight knit community" read more

I go to this gym nearly everyday and have always had a pleasant experience. I like how the night hours have been extended again. I do wish we had access to towels and cleaning spray even after the staff leaves around 8 and it would be so great to update some of the cardio machines. I have been coming with my friend at night and as we try to run next to each other, I have been seeing error codes come up on the machines and we have to move to other machines and cannot always workout close enough to keep conversation, especially now as they have every other machine blocked off already. This should definitely be attended to. read more

The last time I was there, many clients were unmarked. I've been. arguing with them fir 3 months since they continue to bill me even though I cancelled 8/28. It's not staffed in the evening so one person can swipe in and bring many friends, which I've seen numerous times. Definitely stay away!! read more

I love this gym. It's clean, well organized and the staff is friendly without being weird. It's approachable, but it also has everything I need for a world class workout. read more

Several relatives are members and they like this place a lot. They go on a daily basis, and it's only a block from my house. I used a guest pass and was impressed by the cleanliness of the facility, the friendliness of the staff, and the condition of the equipment: all top-notch. So when they called with a special offer, I almost jumped at the chance. It sounded like a great deal, and even if I dropped out of my fitness program after a few months, I would have gotten my money's worth. Unfortunately, when I pursued the "deal", I learned that, though there was no join-up fee and a low low LOW monthly fee, there is indeed a cancellation fee AND a processing fee. Fair enough with the cancellation fee, but the processing fee seemed a little sneaky. I thought that now that everything is computerized, adding my info to their roster would be no big deal, but they charge what several hours of HUMAN manpower would cost. The other issue for me is that they continually answer the phone as "Charter Fitness, Beverly!" which is not true. Yes, it's Charter, but it's a half-mile SOUTH of Beverly, which ends at 107th. I know Beverly and Morgan Park are near each other, but MP is also near Blue Island--why don't they identify as Charter Blue Island? A lot of (white) residents in MP have a huge emotional investment in claiming they live in Beverly. These people are known as "WannaBevs." According to local wisdom, Beverly is code for white and MP is code for black. In fact, both neighborhoods are integrated and both are architecturally and historically significant....MP, though, was here first. I would like MP to remain integrated and culturally vibrant, and I think segregationist thinking is counterproductive to this end. So, I don't give my money to WannaBev businesses. And the other question this brings up is: if Charter lies about their location, what else do they lie about? read more

Now known as "Charter Fitness" it's been my gym for nearly two years now. It's the better of the ones in the area- plenty of open space for stretching or anything that requires a little space. Equipment is rarely broken for long, and it's nice and clean and only gets that funky gym smell during peak hours in February when everyone is starting their resolutions to get fit. It gets crowded from 3-7pm on most days- especially in the middle of the week. But that's fine because I usually go by 1pm or in the evening. I have had two trainers here and they both have been great, but my current one, Patrick, is fantastic! He pushes me to my limit and isn't scared to throw extra weight at me. All members receive a free training session so ask for him if you can! They changed the babysitting room into a training room so everyone that being trained spends the majority of their time in a private room- no need to feel scared of working out in front of everyone (or having to fight for space to lift) Everyone that works there is super nice and willing to help if you just ask. read more

Zero Stars. This place is a ripoff joint. I had been ill for several months, but kept a membership at the McKinley Park/Bridgeport location as it's $10/month - not a lot of money - and I planned on going back when I recovered. I went back on Saturday, June 1 to find my location had closed in March. It hadn't stopped them from taking money out of my account for a few months, or for assessing the annual bookkeeping fee. I called and requested a refund and was refused. I was told that a letter (which I never received) had been sent out transferring my membership to a new location. I was told I could not get a refund because I should have cancelled my membership when I received their letter, which never came. Check out their ratings at the Chicago Better Business Bureau before you join this miserable gym. (https://www.bbb.org/us/il/chicago/profile/fitness-center/charter-fitness-0654-88651447) Stay away! read more

This club has seen better days. Staff is now ever changing and incompetent. Lockers, and cardio machines are perpetually broken, cold showers, no parking. These are always clear signs when a location is about to close. read more

Why is it that all the employees sit in the office with the Lights turned off? I've been going there for four months without paying dues! You can just walk I and no one cares. If this is how a neighborhood business is run, you need to clean house if your afternoon/evening employees. Management needs to step up read more

My husband & I joined because the price & location were perfect for us. Unfortunately the place was way too crowded & we could never get on a machine. We ended up cancelling our membership after two months. It might be good for someone who works odd hours or can go in the middle of the day, not for a 9-5er though. read more

I just joined, and while the joining process was painless, I am a little discouraged that there was no introduction. Once payment was received, I was never shown lockers (if there are any), introduced to how to use the machines, where a scale would be, ettiquette of the gym, etc. Price and location are both great, though. read more

I hate to have to leave a one star review, but... My wife and went to this gym for a little less than a year mainly due to location and price. The price is very inexpensive for basic machines and weights. The location was minutes from our house. The staff was friendly and adequate. No complaints or concerns. A few months into the membership we decided to work with a trainer. The manager was incredibly excited to sign us up for a large package of training sessions We were buying in bulk to take advantage of a promotion. The trainers were good and we enjoyed the sessions. A few months ago we were preparing to move out of the area. We mentioned this to the staff and our trainer, but no one cared to mention that we needed to cancel our membership 30 days before or we would be billed an additional month. A week before we left, I sat down to cancel our membership and was told I would have to pay an additional month. I asked about it and was told the usual "its in your contract" blah, blah, blah. The staff person gave me a number to call to ask if I could get it waived. The number was for a billing department that could only take payments. I called and spoke to the manager. The same manager that was excited to sell me personal training was now not interested in helping me. He said he would look into it and never called back. I followed up and left messages on several occasions with no response. The extra month in terms of dollars is not a big deal. The three unused personal training sessions that could not be refunded were frustrating, but not worth worrying about. A business excited to take your money, but not willing to deal with problems or concerns is a huge concern. So, be careful in dealing with this business and especial as the change the name to "Charter Fitness". As for me, I'll recommend you look elsewhere. read more

Machines are always broken. Treadmills mostly. I've been going there 3 days a week for a couple of months now and each time I get on a treadmill, I need to find another one because of one of the following: Heart Rate guage not working TV not working Volume on TV not working picture on TV too dark. Treadmill not working Their equipment is very old and NOT WELL maintained. Buyer Beware..... If the situation improves, I'll reevaluate, I promise read more

If you're looking for some busted ass equipment, come here! Been a member for about 4 years. I've been going to the willowbrook location recently because it's closer to work. Came back to this location today and got on 4 treadmills before finding one that worked. By worked, I mean the belt worked. The tv didn't, which fine whatever. I had to use my hulk-like strength just to increase/decrease speed and although the incline was set to 3, it said I was going -2.5. Something always says out of order, but it's just getting worse. read more

I really like this gym. It's a short commute to my house and every time I come here I feel so cozy. It does need some improvements, like updated machinery but its decent.. I prefer being in a comfortable environment. The front desk is always nice and I always see them either cleaning the machines, bathrooms, vacuuming, or folding towels. I recommend this gym as a startup gym or if you feel self conscious about joining a gym. The fellow gym goers are all into their own thing and even give you a smile here and there but mostly keep to themselves. I would suggest coming during the day for a quiet workout. read more

I was previously a member of the Charter Fitness location that closed on Ashland and Archer. While I was a member at the Ashland location I signed up for personal training sessions. A few months after, I was told I needed surgery. I let the gym know in advance that I would be out for a month and a half. When I returned I found out that the trainer (Jorge Pena but goes by the name of Jessie) was committing fraud by stating that I had attended the sessions or that I was a no show. After gathering all my evidence -medical paperwork, text correspondence, etc I reached out to the Manager Kenneth Lee who is now at the manager at the Morgan Park location and I let him know what had occurred. Instead of helping me he got very upset and hung up on me. He then told me that all he could do was refund 4 sessions out of the 14 sessions I had left over! He never apologized or seemed concerned which makes me question a lot of things. He almost seemed to be a culprit in all this because he was defensive the moment I started detailing what happened. He tried to shut down anything I said until I brought in my medical files as well as showed him text message correspondence between the trainer and I. I would NOT recommend this gym. read more

I've had a membership here for about three years and it has gotten steadily worse the past year or so. If you were there today you would see "out of order" signs on half of the treadmills, and it has been that way for at least several weeks. Most of the time, the television screens attached to the treadmills don't work either. They keep it way too warm and it has poor ventilation. They oversold the memberships and there are too many machines in there for the size of the room. In three years, I've never been asked how I like it there or if there are any imporvements that could be made. The location is fine for me and the cost is cheap but I'd rather pay more and have a nice facility with working machines and attentive staff. The management is really poor here. read more

This is gym is okay, I like it because at night time it is sometimes only a few people so I can all the machines without having to wait... the worst thing about this gym is the bathrooms( I try to not go in there), it's has alot of brown stuff around the toilets, and the floor looks gross...but like I said it's empty at certain times during the night so for people who are serious about fitness this is the gym for you read more

The gym itself is just okay. However, the staff itself is just rude, ignorant and creepy. There is one employee who just checks out girls as they work out and I one time even saw him recording a girl. I wanted to catch his name to inform management but he was not wearing a name tag like the rest of the staff. After this winter i will not rejoin because of him. read more

I have always gotten great service from the staff. If asked, they would do anything for you. I do find that I do not like going there after New Years because of the fact that they are too busy. So I tend not to go as much during the months of January or February into March, but once the people with the "New Years Resolutions" start dropping off, it is again great to go to. read more

Been a member for a month now - have encountered no broken equipment (I use treadmills, stationary bike and strength trainers), front desk is friendly and place is clean. Sure there's sometimes a funky smell but don't most places with a bunch of sweaty people ALL DAY LONG smell a little funky?! No it doesn't bother me that they answer the phone "Charter Fitness Beverly" even though it's technically Morgan Park or wherever. Seriously? A multi paragraph rant about 'Beverly wannabees"?? Yikes... read more

If you know what to do what to do when going to a basic gym, Cardinal is just what a workout enthusiast looks for. When it comes to any kind of guidence from the staff about how to use the equipment, Cardinal has nothing to offer. If you get a pricey personal training session from someone who has about 5 minutes of experience working out, it'll cost you at least $40 a session. You're much better off to ask a good friend who works out for a good routine. It won't cost you a penny and this friend will be so complimented that you asked. read more

This place is actually called Charter Fitness but still is pretty cruddy. This place is way over priced, the sales staff will give you different rates for the same type of plan. This is probably because they are on commission and allowed to this. All the quotes I received are way to steep to use their lowly equipment. There's no track, sauna, gym, or pool so its hard to understand why anyone would really work out here. read more

Very unhealthy for a HEALTH Club. First, dirty - the entire place and smelly!!! Are they that strapped for cash that they can't hire a good cleaning every week???? I am sure people have gotten infections from touching anything in the place. Also smells awful. Why do they need music loud? Everyone has a personal device to play the music they enjoy. I end up turning my device too loud (unhealthy) just to drone our their choice of music. Machines are pretty much broken down. Please do something!!! read more