This review is more for Arc'teryx as a company and not as much for the store location which was…read moregood in general. I had six-year old Beta SV that was delaminating so I submitted an online warranty claim which included photos of my issue. Arc'teryx responded promptly and offered to give me a voucher for the retail value of my jacket. I dropped off my jacket at the La Brea store, received an online voucher and purchased a new jacket that came in two days. That's what I call customer service and standing behind their product!

Premiere retail location for the Premium outdoor clothing gear. Up-to-date item selections can be…read morefound here, along with information directly from the manufacturer. Item selection is also a specialty here because they will carry specific items and colors that are not available at distributors and authorized retailers. Service and value are on par with its branding. Once backed by some real mountaineers and rock climbers, Art'teryx is now gone the way of Carhartt and has become quite the label to be seen with. Quality of materials is still driving their higher-rated items and still holds a good following of serious enthusiasts.

This place is awesome. I come here for camping supplies and just to give it a gander in general…read more Prices are great and it's fun to try out MRE's, even if it's in the comfort of my bed while I lazily put it together whilst watching YouTube or something. Otherwise, if you need basic camping stuff or you like military memorabilia as well this is the place. Wish they were closer to me haha

I live nearby and have never been inside. After six months, I showed up…read more Wowza! This is the center of Carhart and Dickies apparel! Every style and color imaginable!

Drove from pretty far to the Fjällräven store on La Brea because it was listed as one of the only…read morelocations in the area that offered alterations for their pants. When I arrived, I was told they no longer provide alteration services. It would have been really helpful if this had been updated online beforehand since it would have saved me the trip. The staff was polite and the store itself seemed nice, but the main reason for my visit couldn't be fulfilled. Hopefully the information gets updated so others don't make the same trip unnecessarily.

Bought a fleece for my 93-year-old father for Christmas. Second time he wore it the zipper broke…read more Apparently you don't take returns at the store and he's sent three emails with photos trying to get this sorted. Patagonia, never have a problem like this. They take it back on the spot and give you a brand new one. The north face, give it back to me and let me help you out and get you a new one. You dumb dumbs, you have your thumbs up your asses and have no idea what to do with a broken zipper at the store on La Brea. Yes, I went into the store myself to try and sort this out only to be met with sales staff had no clue how to handle a broken zipper on a jacket. I'll tell you how you handle it, you fix it on your dime where you replace it on the spot. He don't send a customer away with a broken zipper. That was the last opportunity you'll ever have to send us away. This review will probably remind other people just to shop at Patagonia.

These guys really don't know what they're doing.. or they do and were acting maliciously to extract…read moremore money from me. I demo'ed an expensive new racket here which I decided to buy afterward. I told the owner that I loved the settings on the demo racket. The owner then told me that the string tension on the demo is 52lbs, so i said "perfect, that sounds good, the demo felt great" I picked up my brand new, restrung racket yesterday. What he failed to mention is that the demo was strung months ago and now has a tension of 40lbs. My racket played so differently from the demo that I called to check if this was the case. Upon confirming that it indeed was, the owner, rather than admitting he'd made a mistake, told me it was my fault and said it'd be full price of materials and labor to string it again to match the demo, which is what I'd asked for originally. So my experience with Xisle is leaving totally dissatisfied after having spent $350. I would recommend going somewhere more knowledgeable or at least to someone willing to admit they've wronged a customer. It's really a poor way to conduct business.

Very high end tennis store near Beverly Hills. Heard about Xisle through PlayTennisLA and now I get…read moremost of my stringing done here

Zero plans coming through, absolute ZERO…read more But! Big Bro, Mom and I were across the street - the Philippine Consulate General, to be exact - when we had an emergency: Big Bro needed pants. (He was wearing shorts which weren't allowed.) I remember this place being here awhile back - like waaaayyy back (I used to buy my swim gear here back in my high school days) so I took a peek from the 5th floor window and BOOM! There this place is! So I bounced out and ran quickly across the street. I was greeted immediately and I might have been a bit rude because I don't remember acknowledging them and immediately asked, "Where are your men's pants?" They were more than happy to point me to the right direction. Found what I needed, rushed back to the cashier and was asked, "Were you able to find what you needed?" Smiled and pointed at the pants. Then! As she rang up my item, she asked, "Did you just come from the consulate across the street?" Tooooo funny!!! So I guess it happens a lot!!! We both thought that was funny. Found what I needed, staff were great = great return visit, albeit decades later. The space has reduced in size, but hey. Glad they're still hangin' on.

The three-star rating is a bit harsh. The staff is nice and the store has everything you needed for…read moregeneral fitness and basic sporting goods. It's not pretty, parking isn't terribly convenient, and it's in a semi-depressed part of Wilshire, but it does all the things you'd store is supposed to do and it's priced competitively with similar stores. Don't hesitate to go there if you need basics.

My son it is 2 years old and we had to pay full price, and that was ok if the event was right for…read morehis age. But it wasn't!!! Older kids were taking over the place and my son had minimum time to play and he had almost 0 attention from the counselor ( because they are focused on the older kids) just the last 2 rooms he was able to play JUST A LITTLE before you guys told us that was time to leave!!!. The place it is amazing, but could be better, if you give each one a specific experience according the age. You should say the truth and inform parents that the place it is not right for 2 years old to Play ( even if you pay full price), because they are not even able to understand what's going on and you guys give attentionto the older kids most of the time. You should have times special for little ones, like DIG IT does.

What a pleasant experience. I went in just to browse, and stayed for nearly an hour. Not only do…read morethey have some great merch for hiking/ camping, but they also offer surfing mech. The gentleman running the store, Jonas, was very welcoming and knowledgeable. Learn a lot about many of the products and their uses. It's great entering a business and being treated like a friend. I purchased a few goodies, and will definitely be back for more. Very COVID compliant as well.

I've been here a few times. Each experience I felt the same energy from various employees here…read more Seems like they always give me a bland attitude like they don't want to help. The first time I was looking at the pocket knife's and the dude was standing there like I was taking too long or inconveniencing him. This last time I was looking for shoes for my kid and I, and the guy was helpful for checking the size the first time. He explained the shoes didn't go any smaller than the size I requested but then he walked away. Didn't give me a chance to try any other shoes for my kid to see if any fit. I didn't want to even bother him for asking for a shoe size for myself. Will likely not return to this location.

The place was empty and the employee was rude to me and didn't care for my business. Don't know…read morehow long their lease is for, but I imagine they aren't long for this location. Seems like the review from July experienced the same thing. Good Luck Big 5. You tried.

Bought my first longboard here in 2014 and have been servicing it here now in 2026! Good selection…read moreof longboards, surf and snowboarding gear. Very personable and helpful staff as well!

I love coming here and last week I brought my cousin here. They always been helpful and frieny. The…read moreplace is clean and a lot of selection. Price is reasonable.