The owner, Flavio, has been my mechanic for over 20 years now. He's been super helpful, and I've referred friends, family and neighbors to him for many years now. Everybody needs an honest, affordable mechanic in their lives, and that is why he's been in business for over 20 years. I appreciate Flavio, and try to support his business in any way possible.
Last week, I saw two negative reviews for CH Auto Repair and asked Flavio if he was aware of them. Admittedly, Flavio was only aware of the older review (Antonio Q. 2023). FYI, this was more of an attack than an actual "review." Antonio Q. seems to have a history of leaving bad reviews with verbal attacks. 13 of his 16 reviews are 1-star ratings.
After asking Flavio about the more recent review (made by Kone W. 2025), he was blindsided by the claim that he performs repairs with used parts. While Flavio hopes that this was some type of misunderstanding, he 100% denies that false claim, and cannot understand why the customer would state that. From a business perspective, Flavio warranties all his work. He uses all new parts and has commercial accounts with O'reily, Autozone and other local specialty auto parts suppliers. He keeps all old parts on hand until after the customer picks up their vehicle. Customers can actually take their old parts with them if they wish. Lastly, just to clarify, CH Auto Repair does not have a website listing business hours as claimed by Kone W. Those must be generic hours listed by Google or Yelp, not the business owner. In fact, CH Auto Repair opens at 9:30 a.m. daily, and 9:00 a.m. with scheduled appointments.
As a long-time customer of CH Auto Repair, I don't like to see a small business hurt by negative reviews that are unjustified. While Flavio may not be tech-savvy enough to respond to Yelp reviews, he's a great mechanic and an even better person. Therefore, I have no issue speaking up on his behalf when I see that his reputable business is being targeted in any way. I understand that people have a right to voice their opinions on this forum, but verbal attacks and false claims are irresponsible. I'm hopeful that potentially new customers agree, and support CH Auto Repair with their automotive repair needs. read more