Constant excuses and delays with hit or miss outcomes. I hate writing these reviews but if it saves…read moresomeone time and money... There are altenatives to doing business here that you should explore.

They have exceeded my expectations every time I had a repair completed. Controlling the customer's…read morepower cables is one area that needs improvement.

The employees are very welcoming and knowledgeable. Replaced…read morewatch batteries for me and was out the door in ten minutes. Their customer service is excellent.

Smart people. Good service…read more Love that they recycle batteries. Watch battery cost $5 and took 5 minutes. I will never go to another mom and pop shop jeweler again to get crushed on price and time. Ever. And I don't know about you but when those lights go out below your microwave -- you know the ones that help you not burn stuff on the stove -- and Publix or Kroger charges like $10 for one that doesn't fit right...go to BPB, baby. :-). Clearly I like this store.

I returned an apple charger. It kept falling out of portal. Assuming it was too small (defective)…read more I was cordial..and wanted a replacement..not money back. He got loud, rude and cut me off. Very unprof. Showed me it was in portal, etc. but 2-3 times it fell out of portal leaving my phone uncharged w/ no alarm. The shouting from this man at the counter was unreal and I will not return. Bought a few apple covers in past but wont be treated like I was stupid, elderly or demented. Off to Batteries Plus. Sorry not sorry for this review but all he had to do was look at my receipt and exchange it. Cheapo.

From the owner: Phones|Repairs|Accessories Get Your Phone Back Within An…read moreHour Or Less Buy|Sell|Trade

Broke screen on my I phone 7. They fixed it, did several other things toget it up to speed and it…read morewas like a new phone when I got it back. They have replaced several watch batteries and also battery in the gizmo that starts my car. Always professional and helpful. Not cheap but dependable!

I wish I could leave a good review, I really do, but I can't. They are fast and convenient.....but…read more Two separate visits and times, two different phones the same problems accrues. Took wife's iPhone 8 plus in for new battery and screen. Got phone back and the screen goes black from time to time. You can't call out or receive calls. Ended up going back several times to fix the problem, they finally replaced screen and said the wrong screen was used thus blocking the optic sensor. Second phone the same thing happened and after several trips they replaced the screen and claimed they got in a bad batch of screens. I had to remind them of the same problem a few years earlier for them to go further and do more to solve the problem. I think these guys are in over their heads on the technical side with IPhones. After replacing the replacement screen the phone is still doing it from time to time. They have basically rendered a good workable IPhone to not be useable. We will have to make an appointment with the Apple Store to fix their problem. I've learned my lesson. No More Batteries Plus.

They're friendly and helped me quickly with the fax machine and I was able to print my copies I…read moreneeded

Moving the Amazon returns to the checkout counter was an insanely stupid move. I won't be coming…read morehere again for either returns or purchasing from Staples themselves.