I had a great experience with Clean Air Technologies. Our AC broke down and we had Jeff come give…read moreus an estimate it was quick and very informative. We we got some other quotes but Clean Air Technologies was the most reasonable and the best value for the unit they wanted to install. They installed on July 5 and were quick letting us know what was going on each step of the way. Also Jeff and his crew couldn't have been nicer to my two boys that were very interested in what they were doing.Overall it was a good experience and I highly recommend them.

Thanks to Brandon! My air conditioning and heat were both out, but after a bit of testing he was…read moreable to get my unit running again. I'm confident that I can count on them if I run into this problem again. A. Stockman

Responsive, returned my call quickly and was able to come to my home the next day. Only needed…read moremaintenance on A/C system, installed new thermostat , cleaned furnace and checked system. No upselling or attempted to sell new system. Would highly recommend Comfort Assurance.

Had a new system installed, Jonathan was great, courteous, knowledgeable and very professional. Got…read morethe best price from them compared to 2 other companies! Highly recommend them!

The response I received was prompt. The technician arrived in the timeframe I was told. He was…read morevery thorough and checked the entire system. He found that it was something simple for the fix and it was done in less than an hour. All added together it was an inexpensive fix. The technician even took the time to explain some points about my system. I highly recommend this company!

Yesterday, Daniels came out to replace our 16-year-old HVAC system, which was very much on its last…read morelegs and fully aboard the struggle bus after the recent heat wave. The team that came out, Peanut, John, and Jeremiah, was absolutely incredible. They were thoughtful, kind, professional, and so quiet I barely knew they were here. They arrived on time, completed everything, and had the area cleaned up by 2:30 p.m. Based on Ronnie's quote and recommendation, they also did minor duct work to enlarge the supply ducts to the far end of the house. We heard and felt air coming out of three vents that we honestly had not felt in over 20 years of living here. Ronnie was the only person who mentioned that solution when he came out to quote us for a new system, and it made an immediate difference. While the install was happening, Mrs. Daniels, the owner, came by personally to collect payment and have us sign the contract. I am usually someone who prefers to do things online, but having her show up in person and put a face to the business was such a thoughtful touch. She even hugged me at the end of the transaction. From start to finish, this was a wonderful experience. The system works beautifully, the house already feels better, and the people made the whole process feel personal and cared for. I would absolutely recommend Daniels.

My heat pump stopped cooling. So I inquired on line about Dominion Service Company coming to take a…read morelook at it.. They were very responsive. They returned with a call within an hour. The lady asked me a few additional questions and told me she would call back as soon as she checked with her field techs. She called back and said she could have a tech here in about 30 minutes. Great!! The tech was there as promised. He checked out my unit and had it running great quickly. The tech (Tae) was very professional and did a great job. I was highly pleased with both his attitude and the speed of his repair. I will for use them from now on.

We have been customers of Dominion for many years . Very helpful for yearly service and stand by…read moretheir work . If any concerns they address quickly and work with homeowners for a solution . Thank you for listening , addressing and ginding solutions !

Please beware when you use this company. My Home Warranty sent the Owner out 3 years ago to replace…read moreour HVAC & our Furnace because they went out. I got really sick in January 2024 with Severe Migraines, Severe Coughing, Respiratory Symptoms, Allergy Immunotherapy For 3 years constantly every week my son and I both and could figure out what it was, and several Allergy Medications, I also Fainted Twice! So we did some deep cleaning in our home and discovered that we had a Mold Issue. Contacted my Homeowner Insurance they sent out a HVAC Company this October the Technician immediately asked who installed your Furnace and HVAC system I said Sean at Northstar Heating & Air did back in August 2022 he said ma'am there are Code Violations and your Carbon Monoxide is not out back together I am going to have to shut off the Heat & Hot Water you all have Carbon Monoxide Poisoning in your Home and it has been for at least 2 years you all could have Passed Away " ! He said contact the Fire Department and Columbia Gas Right Away and get them both out here. I would also contact an Attorney. I am so sorry that this Negligence happened to you all. I had no reason to go into the Furnace area to look because I don't know what I am looking at. I am not a HVAC Specialist so I wouldn't no. Contacted Over 25 Attorneys the Statutes of Limitations in Virginia is 2 Years. So there was nothing that an Attorney could do for us. Contacted Northstar the Owner Sean says that I am lying and someone else came out and did it after him. I have pictures and proof & Emergency Room Documentation that states Carbon Monoxide Poisoning. PLEASE DON'T USE THIS COMPANY. BUYERS BEWARE. I HAVE REPORTED THIS COMPANY TO THE BBB. To get this repaired we had to pay another Company over $1,000 to fix this issue and we were without Heat & Hot Water for 2 Weeks. We had Our Air Ducts Cleaned Over $500. I also incurred a $3,500 Hospital Bill. Still have the Coughing at Night.

Sean is the most honest and professional HVAC guy I have met. He was extremely thorough and…read moreknowledgeable in explaining our options, and was the best price for a new installation. He didn't throw in gimmicks like the bigger companies try to do.

AC was set at 70. Never got cooler than 73 and that was only because the downstairs unit was…read morecooling both floors. Excelsior came and charged me $477. It did not help. They returned and said it was working. I called another company for a second opinion. They said there was a leak in the refrigerant coil. They fixed it. Excelsior has not refunded the $477 that accomplished NOTHING! !

An honest and great company/service. I was looking around for someone to help replace our furnace…read moreheater because ours randomly shut down one weekend. We already had two other companies come out and diagnosed our furnace which they confirmed that it was indeed..."broken". I can't help but first say that this company is now (and forever) my go to people when it comes to our HVAC (and what they are able product and services they offer). I had gotten the referral from my boss and decided to go ahead and get my ticket in. I EMAILed them and they responded back within (or even less than) 30 minutes! Elizabeth was so helpful and friendly with my situation on the furnace and told me that one of their guys would be available to check it out and to give us an estimate of what their service would be to replace it. They were very accommodating with my schedule because I wasn't going to be available until after 3pm that day. Jesse was the person who came and checked out our "broken" furnace and to give us an estimate. Their communication was wonderful, Jesse texted me when he was 10 mins away. I was so sure our furnace was broken because we had two diagnostic done on the furnace to confirm that it was INDEED...broken. I told Jesse of our situation and what the results of the last two reviews. I s*** you not....he fixed it. We had freaking heat for the evening and the following week. Our gas furnace is about 20 years old and was told by two other companies that it was broken and needed to be fixed and maybe even the AC too! Jesse was so helpful explaining to me of what he found and fixed (and I actually understood him! haha). He was so professional and so helpful in our situation. Long review short - because of our furnace breaking down the first time and that we have an 8 month old, we decided to get it replaced. Both Elizabeth and Jesse from the company had great communications in helping us set up a date and answering any other questions that we may have had. We seriously got very lucky with finding these wonderful people and company. Anyways, they gave us a date and time. (Helped me out and) showed up earlier than expected to get started on the replacement. Their team was very friendly, professional, and funny to work/talk to. They replaced our furnace within a reasonable time and told me of what is to be expected on turning on a new furnace. Overall, my experience with this company for the past week has been very pleasant and gave me a peace of mind of my home. I could not have asked for anyone better. These guys will be replacing my AC once that gives in as well - haha. These guys are definitely a keeper and I would highly recommend this to anyone in the Glen Allen/Richmond area. Thank you Elizabeth, Jesse, and Jesse's team (aka Tony and Chris)!!!!

So happy to give this company kudos. Have had them install two separate HVAC systems in my home…read moreover the years. they are the only company that managed to provide a solution to the 'hot room'' problem ( you know how warm the room over the garage can get) and it has been cool and comfy ever since. they try hard to make it right when we had a service concern. All the techs are super professional and respectful. ( and they always pet our dog - smile). Thanks for another year of great service. Now if only they would do plumbing!

Purchased the deal on Groupon. Forced to buy additional…read moreservices before the Groupon deal was honored. The tech did not have the appropriate brush for the dryer vent and made do with what he had - this caused the vent to block and the dryer thermostat needs to be replaced. After all this, the tech wanted a 5 star review. Would give them a no star or negative if that was an option. Never again.

It's disappointing to write this because I've been a loyal customer of Automatic Climate for the…read morepast eight years -- investing thousands in a full system, paying for regular tune-ups, and referring others. I always thought this was a company that valued relationships. But recently, I was charged $400 for a leak sensor diagnosis for a system was still under warranty -- something that was already diagnosed which is why I called them in the first place as the system was under warranty. I paid it and had it repaired under warranty. More recently, I signed up for a $39 tune-up promo and was double charged without warning or permission, using a credit card I had specifically said I no longer use. Although it was a promo for a tune-up, it didn't specify per system. I wouldn't have minded paying for two systems if they had contacted me to let me know, but they charged me without my consent/authorization, and I don't think this is okay. I gave the company a chance to respond privately, but was met with silence. They did end up charging the correct card, but without any acknowledgement or response to my concerns. That lack of accountability is what finally pushed me to write this. This isn't how you treat loyal customers. I no longer feel comfortable recommending Automatic Climate -- and I truly wish that weren't the case.

stay away from this company!!!…read more They do not do quality work. I went behind one of their employees and found out for myself. Terrible communication .