They were a Trane partner when they installed my unit. That has changed for reasons unknown. They…read morewere great to work with at the time. This year, I had an A/C problem and called, not knowing they no long work with Trane with intent for them to fix. A new board was needed. They had to order through a 3rd party and would take 4-6 weeks for the board to arrive. Unheard of, that's unsustainable when temps in the 90's. Problem needed to be fixed ASAP and had to find a company that could have it the next day. I found one and proceeded. Now they just told me their intention is to provide full service to customers, and since I did not go with them, they do not want to do business with me any longer. WTH? Recommend to others to avoid this type of situation or a company that works in such practices.

We needed our AC system repaired. We had used H&H in the Spring of 2025 for routine maintenance…read morebased on a recommendation. When the AC system stopped working in July the technician came out and said we needed a new board. They would order it and it would take 7 to 10 days. Waited 10 days with no word. Made multiple calls to H&H. Nobody ever answered the phone or replied to my messages. We finally had to call another company who came out and repaired our system. Would never recommend or use H&H.

They were great. Responded to my initial post quickly and set up a 24 hour turn. They offered to…read morecome that day but had to change plans....but gave me a nice discount for pushing it to the next day. Electrian communicated well and sent pics when he was done. Highly recommend. Great experience.

Service guy was good and knowledgeable. But the quote is 3 times of what usually charged and…read moremanager is arrogant where not even had a details for explaining why its 450$ for replacing a capacitor. Ended up paying since they fixed and said I will remove, pay me diagnostic fee which is 115$. Long story short is beware of these guys

My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Timely, offered expertise and great advice. Very competent. Very professional. Excellent value.read more

I was extremely pleased with the exceptional service that I received from Woodfin on August 5,…read more2026. Taylor Surkees performed an outstanding job as he methodically conducted the preventative maintenance process on my AC system. His professionalism, engaging demeanor, and expertise was astounding. Thanks so much for assigning this knowledgeable young man to complete the service.

Before you ever use Woodfin get other pricing. While I was away on vacation my Mother-in-law needed…read morea toilet tank valve replaced (a 20 minute job). She was charged $450. This was not emergency nor after hours work! That is excessive!! I cannot recommend them in good faith!

Air Nerds delivered exceptional service once again. Their team arrived promptly, worked…read moreefficiently, and provided a thorough breakdown of the services completed--complete with photos. After two great experiences, they're now my trusted HVAC company. Highly recommended. Carletta K.

Our heat pump started heating up on Friday July 3 2026 at about 11 am by 3 pm outside temp was…read moreabout 110 heat index. I called my on- contract hvac company - they had no availability. I called 2 others the best they could do was Monday. Was able to book appt with Air Nerds - Allen got here about 630 pm. very knowledgeable and courteous. It was also great value on the parts. Am thinking of changing over to them.

Absolutely flawless service. Great response to the Yelp "Get a quote." Great follow up…read morecommunication to schedule once I said to book the job. Called before arriving and arrived on time, and took care not to track mud in. As for the job itself (garbage disposal replacement) the service tech tried to unjam the old one first (which would have saved me money) but came to the conclusion the old one was toast. Installed a new one quickly and cleanly. Price was exactly as quoted. As he was boxing his tools I asked if White Glove did any water quality testing and explained a problem I suspect I have on my supply line. He offered to take a sample on the spot that would be sent off to a lab. He quoted me a price and said I could pay in a week when the sample came back. How much more could I ask for? Great first experience with White Glove. They are at the top of my list for future needs.

Last week Nick came out to my house to do my Bi--annual service on both of my heating and A/C…read moresystems. I've had many techs come out to my house over the years but Nick was one of most professional and knowledgeable techs I have seen. Extremely friendly, knew what he was doing and took the time to explain things where it made sense. I was actually going to go with another company for my next years annual contract but after meeting Nick and watching him go about his job, I'm staying with White Glove. You might find a few companies cheaper than White Glove but by sticking with them, I know I'm getting my monies worth. Thanks Nick for your professionalism and your work ethic. I wish there were more guys like you out there.

Outrageous Overcharging! Stay away from F. HRR! They will…read morevastly overcharge you for basic repairs and give you false information just to make a bigger sale. They charged me a staggering $800 just for a basic capacitor and the labor to install it. They claimed a universal fan motor would not fit my HVAC unit. They lied to me and said that my unit would only fit the expensive manufacturer model for $2,400. I called a second company for a backup opinion. They easily installed a universal fan motor with zero issues. The total cost for parts and labor was a fraction of what F. HRR quoted me.This company is dishonest and overpriced. Save your hard-earned money and call a different HVAC service instead.

Got great service when they were locally owned, but since they are now part of FH Furr, they're…read moreterrible. I'm one of the lucky former customers who called to schedule a maintenance appointment for a water tank flush, left a message, and never heard from them. Perhaps it was because I mentioned the $49 promotion that they offer on their website, that they didn't bother returning the call. Two weeks later on a Saturday, I contacted The Plumbing Officials who responded within 10 minutes and offered to do the job that day but I scheduled the job for Monday. That's how service is supposed to work. It's appears that the new company is only looking for volume and their work isn't what it used to be. To get a better idea, check out the reviews for FH Furr on yelp, It ain't pretty. Fun fact: FH Furr doesn't allow you to opt out of receiving ALL emails from them. Sure, you can stop the marketing emails, but they force you to select from a list of the ones you want. There's no "Leave Me Alone" option, so if you are a previous customer, you will continue to be contacted.

Priority 1 has several times been able to help us out with HVAC problems on short notice. They are…read morevery friendly, professional and competitively priced.

From the owner: Call now to schedule your HVAC service. Offering next day availability. 24/7 service always…read moreavailable!

If I had to pick 3 words...knowledgeable , friendly, and fast!…read more Totally a great experience! Solved my outlet problem and moved a thermostat in an older house where the electric can be weird. Not the biggest or most complicated job in the world but I definitely appreciate First Calls approach and a timely appointment. Thanks to Nick!!!

Nick at First Call was responsive. His work seemed good, but he wasn't the primary electrician. His…read moreworkers did most of the work and are learning interns at best which is scary when dealing with electrical work. They are messy and don't clean up after themselves. We have lighting flickers and surges from the work that they completed that was not present before they came. I would not recommend.

The service technician was very knowledgeable and performed the repair as he stated. The…read moretechnician even cleaned up behind himself. Will use them again.

From the owner: Aire Serv of Richmond West End is a heating and air conditioning company you can rely on. Our…read moreservice professionals provide installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems. Whether you need ac repair, furnace repair, or HVAC maintenance, we've got you covered. Our commitment to industry-leading customer service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. We're locally owned and operated and we take our reputation seriously in order to earn the trust of the communities we live in and serve.