Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

2nd time using this company and they have saved me again! My air went out last night and I called…read morefirst thing this morning. They had an opening and would be able to come out today! Their work was quick and fair priced and now I'm basking in a cooling house. Shout out to Chris E. for his excellent service! Will definitely call you guys when it's time to replace the whole unit.

Outrageous Overcharging! Stay away from F. HRR! They will…read morevastly overcharge you for basic repairs and give you false information just to make a bigger sale. They charged me a staggering $800 just for a basic capacitor and the labor to install it. They claimed a universal fan motor would not fit my HVAC unit. They lied to me and said that my unit would only fit the expensive manufacturer model for $2,400. I called a second company for a backup opinion. They easily installed a universal fan motor with zero issues. The total cost for parts and labor was a fraction of what F. HRR quoted me.This company is dishonest and overpriced. Save your hard-earned money and call a different HVAC service instead.

Tim and his team came out the day after I called. They went through the compressor and fixed all of…read moreour issues. I couldn't be more pleased. AACS will be the only company we will trust for our compressor needs from now on.

Local family owned and operated business. Prompt and affordable service on many different types of…read morecompressors. Easy to work with.

Huge shoutout to Karnes Stanley! Our 10-year-old AC blower went bad, but they found out it was…read moreunder warranty and replaced it for just $400 (instead of the $1,600 retail price). The young men who came out were professional and courteous, and Ms. Joan is awesome to work with! I also signed up for their yearly maintenance agreement if you can afford it do it!!! Nothing like realizing your unit needs to be serviced when it's hot and humid.

Karnes and Stanley recently installed a new A/C unit in my home. I feel the price was very…read morereasonable. But more importantly the quality of the workmanship was outstanding. Having worked in trades for over 4 decade, I know good work when I see it. The two technicians were prompt, courteous, and very knowledgeable of their trade. They answered all my questions and explained how the system work. They stayed late, well past quitting time to insure the job was complete. They asked me to look at the air handler to make sure I was happy. I was very impressed with how they created new duct work to attach to the old work. Quality work. I would recommend Karnes and Stanley to anyone needing HVAC work. Great company , great team Ricky L.

We were well pleased with the quick response and repair of our A/C unit and it was done at a…read morereasonable cost. It's blowing colder than normal!

After extensive consideration and a year of patience, I'm penning this cautionary tale about my…read moreexperience with Q&A Heating and Cooling. My hope is to provide a clear window into what started with promise but ended in disappointment. Initial Expectations: I hired Q&A over a year ago to install a new HVAC system in my historic 120-year-old home. I was misled by their glowing reviews, anticipating a job well done. The contract was clear and included the installation of 2 SEER 16 units, 2 iwave units, removal of an ancient furnace, and installation of a pull down attic ladder. The Reality of the Installation: The onset of issues was swift. The carelessness during installation led to several shattered plaster walls and ceilings, a testament to their inexperience with historic homes, which they failed to communicate. They failed to box in the exposed ductwork, leaving a metal intake duct literally taped to the wooden floor and plaster wall (you can see this in the photos). When installing the attic door, they cut a power line to half of the upstairs, which they said that they would repair and never did. I have been without power in two of my bedrooms for literally a year. Calls to the owner, who oversaw the project, have been met with denial and unfulfilled promises of callbacks for scheduling repairs. Contractual Deviations: Contrary to the terms of the contract, the old furnace was never removed, the iwave units were never installed, and one of the outdoor units isn't the SEER 16 model promised (You can see this in the photos). This breach of contract is not just a matter of technicality but one of trust, as they cannot reasonably claim that it was a mistake or oversight. Attempts at Resolution: My attempts to collaborate on resolution have been ignored. Over a year of attempting dialogue has led me to this point of public discourse, hoping for a resolution that now seems unlikely. Lack of Follow-Through: The installation of an attic door was mishandled, resulting in a damaged product and a ladder that doesn't fully extend. The absence of post-installation inspections or guidance left me without critical knowledge about the systems installed in my own home. They informed me that they would be doing maintenance after installation and have never followed through with any appointment that has been set (and several have been set up). I have offered to pay for the maintenance and yet no one follows through. The filters are held within the blowers and are not within the air intake vents so they are not straight forward to replace or maintain. Again, Q&A offered no education on this and, instead, promised to come out regularly to do the maintenance. Divergence from Positive Experiences: It's perplexing to reconcile my ordeal with the sea of five-star reviews. I'm left questioning whether my experience is an anomaly or if others simply haven't voiced their discontent. Acknowledgement of Positives: In the spirit of fairness, it's worth noting that Q&A did initially communicate effectively, work with apparent efficiency, and they did install the systems--albeit not quite as promised. The Photographs' Tale: I invite you to view the attached photos. They are a silent yet vivid narrative of the quality and outcome of the work done. Final Words and a Call to Action: My advice to potential customers is to consider the breadth of experiences, not just the positive ones. The issues I've faced may well be yours if due diligence is bypassed. A substantial investment of over $26,000 warrants a level of service and professionalism that I unfortunately did not receive. If you're in the market for HVAC services, especially for historic homes, I implore you to scrutinize, ask the hard questions, and ensure your chosen company has the requisite experience and integrity. Conclusion: My intent isn't to disparage but to inform. It is a heartfelt account from a customer who believed he was in capable hands. I wish for my experience to be an outlier, but it's a risk I urge you not to overlook.

"My heat went out and I knew just who to call, Q & A Heating and Cooling. Mr Ronald Oliver arrived…read moreon time, he was very professional, and explained everything clearly. The issue was resolved efficiently, and my unit was back running. Overall, I am very satisfied with the service and would highly recommend Q & A Heating and Cooling to anyone in need of HVAC services."

I used Keil for HVAC yesterday, the hottest day of the year (5/19/26). Both my units were not…read morecooling. Camron arrived and quickly diagnosed, added lots of Freon to both units. took the time to check everything and we were up and running. nothing but honest talk and great work. the price was very fair so I highly recommend this company. Dennis Midlothian, Va..

Guy came out replaced a valve and pressure gauge, but never refilled or flushed boiler so I was…read moreleft with the same water harm problem. He was in a rush to get home and get to dinner. WILL NOT USE THESE PEOPLE AGAIN.

Absolute garbage..needed a thermastat rep..came int with a basic non-programable. that cost 385.oo…read moreto install plus service..np..doesnt work..rep says in need new fan and drive shaft..prolly 2kplus to install..i turn on 2 hrs later and it works!!!..but i realize the fan never cuts off..was supposed to call me about fan replace ment but never hear from.....

They try harder & are honest. They resolved a problem I was unaware of & they were very reasonable…read morein cost. Compared to the company I had been foolish enough to keep for years, Stoneman was a cool refreshing improvement!