I'm 62 and have never written a review. Never! Why, because I've never been totally satisfied with any job any business or contractor has ever done for me. There was always that little something that made me unhappy. That one little thing that made me shake my head in disappointment. Then I had my first contact with a company named Green Air. It was contracted by the builder of my new home to install its HVAC system. The installation was professionally, excellently and perfectly done. Over the last two years I've had a few questions about the system. Each and every time I contacted Green Air my questions were handled just like the installation: courteously, professionally, friendly and completely. I can honestly say I've never before been treated by any company the way I have been by Green Air. It's actually hard to believe. But, it's true. If you ever have the need for any of the services offered by Green Air, look no further for a company to perform them. I give the company and its personnel the highest recommendation possible. Trust me, it and they are the absolute BEST!!! read more

We began using Green Air about 8 years ago. We had a geothermal system at our previous home and found that not every company is familiar with this type of heating and cooling system. After one of the hurricanes (can't remember which one) our basement was flooded to a depth of about 2 feet and we were really afraid we would have to end up replacing the unit. We called and asked their advice and were told to simply let it dry out and they would come check it out before we turned it on again. Although there was a bit of electrical wiring damage, the technition explained that our unit had several "backup" safety features and he only had to replace a wire or two to ensure it would continue to run as before. What a relief! I am certain their honesty saved us thousands of dollars! I have always found them to be courteous, arrive when they were expected to and to clearly explain what needed done. I understand the company is family owned and operated which appeals to me as my son owns his own local business. I would recommend them wholeheartedly! read more

We have been a loyal Green Air customer for the past nine years! Joey and Bryan are usually the technicians that service our home and they are always punctual with the quality of their work being top notch. What spurred me to write this review was how impressed my husband and I were with their sales and estimating team. We are getting ready to build a new house and ultimately decided on a geothermal system because of the effectiveness and long term cost savings such a system provides. However in making our final decision we had a slew of questions on the ends and outs and benefits/disadvantages and Matt Lee was always willing and able to knowledgeably answer those questions. What we liked most was that we never felt pressured into choosing the more expensive route of geothermal, but that Green Air genuinely wanted us to have the tools and understanding to make the best decision for our budget whatever the end outcome may be. Green Air is superior in understanding their customer's needs and I would recommend them to anyone! read more

We have been loyal Green Air customers for almost 10 years and I can't sing their praises enough. I recommend them to all of our friends and neighbors. We initially called them when we first bought our house to service the existing HVAC unit. Since then, they have installed a new unit, updated the duct work in our house, and dealt with a number of service issues we have had. They have been professional, prompt, courteous, attentive, and trustworthy in all of our interactions, from scheduling appointments with Felicia, making payment arrangements with Jessica, and servicing our system (in fact, the service guys have often arrived early - which is a rarity in this business!). Not only do they provide great service and do extraordinary work, they are also environmentally friendly and take an interest in the community helping those less fortunate. This is an all around great company and I highly recommend them. read more

I have a service contract with Green Air and they have serviced my properties very well. That said, I didn't have any issues until today. My neighbor business was complaining that my ac condenser was leaking onto their roof. Although it was a miniscule amount of water, I called Green Air to relocate the tube that carries condensation out. They were at my property within a half hour. Lynn, the technician, listened to my plight and thought about the easier and most cost effective way to eliminate the problem. He knew what to do and how to do it! He was friendly, neat and all the work was done in less than 2 hours. I was thrilled with their prompt service and their know-how on what was the best solution. Sharon read more

Greenair has to be one of the best companies I have ever dealt with. They are loyal to their customers and provide excellent customer service. The people in the office are always polite and cater to your needs. I will always use them for all of my air condition and heating needs. They are very skilled and knowledgeable about all of their products and services. I would highly recommend this company for all your heating and air conditioning needs. They are there for you 24 hours a day 7 days a week. Thank you greenair for the service you provide. I feel there's no better company in the Richmond area. read more

Joey Smith with Green Air had my air-conditioning issue diagnosed in less than 10 minutes after looking at my unit. Joey is professional, knowledgeable, and possesses excellent skills in diagnosing problems. Once Joey Smith found the problem was the TXV, Green Air ordered the part. Mike and Rashawn came out and worked in the pouring down rain to install the TXV and made some other adjustments and the unit is cooling perfectly. Green Air has three of the best men working for them Joey Smith, Mike and Rashawn - they did a great job! Thank you Green Air! read more

Green Air is the best HVAC company in the Richmond region. They converted my old oil furnace over to a Trane electric heat pump with a brand new air handler and all new duct work about 3 years ago for an extremely reasonable price (I received quotes from 8 other service providers). Not only was the initial HVAC conversion and installation top notch, but their service technicians are fabulous to work with during my routine spring/fall maintenance check ups. I'd recommend Green Air to anyone looking for installation and/or repair on their HVAC system. read more

Our upstairs AC unit stopped cooling amid 2019's hot August weather. Read the reviews of all the "Big" HVAC firms and was not impressed with any. Green Air's were excellent, and I can add mine to the list. Lynn and Richard called ahead as requested, arrived on time (a little early actually) and diagnosed the problem and corrected it in about 90 minutes. Both were very polite and professional, and didn't try to upsell me on a new anything; just did their job quickly and well. I will use them again! read more

This is a small family owned business that really cares and listens! I have used their services on several occasions, they arrived when they said they would , completed the work efficiently, never left before I understood the plan. Recently in an urgent call they exceeded my expectations, responded to my home in minutes even though I was happy with the 2 hour time frame I had agreed to on the call. Their expert service and phenomenal customer care made me a customer for life! read more

As is life, on the hottest day of the year, my home AC system decided to stop working. I made one call to Green Air and they had a technician at my house that same afternoon. Most HVAC companies would simply try to sell me a completely new systems (my current system is pretty old) but the tech at Green Air explained the problem after a quick diagnostic, explained the cost and had my system up and running in less than an hour. 5 stars all the way around! read more

I am so please with my new Trane Heat Pump. Green Air hires, by far the most professional and knowledgeable Technicians in the business. I had to go through several other companies before I called them, and I'm so glad I did. When they showed up, the difference between the others and Green Air (in Ashland, Va.) was night and day. I couldn't be more pleased with the results. Will use them for years to come. They are my HVAC company for life! read more

A technician (Joey) came to our store to take care of one of our many refrigerated machines. He was very knowledgeable, friendly & professional. He took the time to explain the situation to me while listening to my concerns & addressing them. He also answered all of my questions in a fashion that was easy for me to understand. Thank you Joey for taking care of our store time & time again. Sweet Frog Parham Kim read more

Always a great experience working with Green Air! From the service techs to sales to install - always really nice guys that explain everything, cover their shoes, arrive on time and leave the worksite clean as a whistle. We've used them twice in a year given our old units quitting at the same time. They made the entire process much less painful and simple. Highly recommend them! read more

Green Air came to do the semi-annual maintenance, diagnose our air handler issue, and then followed up with the fix. They technicians were super polite and friendly and seemed very knowledgeable. We now have a working system once again and would recommend Green Air to anyone who needs HVAC assistance. read more

This company was great to work with, when our heat pump stopped working last winter it was a struggle to find a company to work with. We were lucky enough to get in touch with Green Air and get a new heat pump installed and working better than we ever thought it could! read more

Greg with GreenAir came out at 9 PM on July 3rd to fix my AC. Very quick and responsive. Also followed up the next day to make sure things were working properly. Very appreciative of him coming out after hours!! read more

Green Air gave us fast, quality service when our AC unit went out in the middle of the summer. Highly recommend them!! Their prices were fair & the install guys were very professional. read more

After 4 back to back years of servicing our leaking HVAC system, Lynn came out and thoroughly inspected it and found the leak. He was extremely professional and polite. read more