1. Chae Garden

1. Chae Garden

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Marysville, WA

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Chae Garden

5.0 (1 review)

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6 years ago

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Washington Flowers

Washington Flowers

1.2
(5 reviews)
3.8 mi

Headline: A Total Scam - 15+ Hours Late, Wrong Flowers, No Card…read more I ordered a "Deluxe" Mother's Day arrangement with a specific delivery window of 9:00 AM - 10:00 AM on Mother's Day. They didn't show up until 12:31 AM Monday morning--literally the day after the holiday. The Failures: * The Product: I paid for the "Deluxe Mother's Day Sunshine" (see photos). What arrived was a wilted, haphazard mess that looked nothing like the website. * Missing Essentials: There was no Mother's Day card and no ribbon. It was just junk thrown in a vase. * Customer Service: I called multiple times on Sunday and was ignored. When I finally got a hold of them, they were incredibly unprofessional, making excuses about their driver's hourly pay instead of taking responsibility for the 15-hour delay. * The "Refund" Insult: They told me I had to drive the flowers back to them to get a refund. I am not wasting my gas to return a product they failed to deliver on time. They have been left on the porch for the shop to pick up. This business took advantage of a holiday to scam people. I am disputing the charges with my bank. Do not trust them with your money or your special occasions

DON'T WASTE YOUR MONEY OR EFFORT ON THIS PLACE!…read more I ordered a corsage five weeks early for my sons prom. Two days before I'm suppose to pick up the corsage, I receive a message asking if a bouquet would be ok. Message as follows: We just took a look at your order #8780810643. Based on our current fresh inventory, there will be some substitutions in your arrangement. Note from your floral designer: "Can we offer you a bouquet instead of corsage please??? " Which I responded, I'm sorry but I need a corsage it's for my son's prom and this is two days before I am picking up the order which is very last minute. Which they responded with: Ok, no problem then I will make it. I was just wondering coz it's mother's day weekend and we have been busy lately. No worries, I will make that one ready for you Thank you I ordered this five weeks early, I paid for the upgraded corsage and today my son picked up the corsage and this is what he brought home. They didn't even give it to him in a container to carry it in. I also included what they advertise as their 'basic' white rose corsage.

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Centerpiece
Centerpiece
Sunshine
Sunshine
Hawaiian garland

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Hawaiian garland
A Special Touch Flowers & Gifts

A Special Touch Flowers & Gifts

4.2
(5 reviews)
13.2 mi

Thank you for the beautiful flowers you do!! Every time we have ordered flowers from you they are…read morealways gorgeous and the best part they stay fresh for a long time!!! We are so thankful for you!!!

1st Class!!! After…read morebeing badly hornswoggled with Blossom Flower Delivery's Google ads that they were #1 Florist in Langley, WA, and a Top Florist for 30 years -- the explicitly promised delivery did NOT happen, and reaching customer service was a long and horrible story in itself (oh, why hadn't I come to BBB or googled reviews first!)... ... and afterwards, almost succumbing to yet another [also sponsored!] ad for Ava's Flowers being a local Langley shop (vs. Newark, Delaware, as noted in bold at the very bottom of their webpage), I then trusted blessed Yelp to help identify Langley's actual brick and mortar stores.... A Special Touch Flowers and Gifts was ranked #2 of 28, from the entire geographical region. An appropriate ranking, indeed, despite the number of reviews as only 1? (But they're ranked 4.3 stars from 12 reviews on google.) Calling too early at PDT, and hours apart, with my EST, I followed their recorded instructions to order online. While much seemed to be unwanted custom -- I later learned they stopped affiliating with either Teleflora or FTD -- I selected a pictured dish garden, chose which size, filled in what I wanted on the card, and in the Special Instructions area, explained my situation and the sad terminal diagnosis, sharing I MUST have confirmation of same day delivery availability, and to please email or call. With beloved's difficulties in either speaking and/or hearing, the living (loved) plants were my best far-away way of trying to reach out. Then, the call came, first thing, at 9 am PDT time. Wow! A real live, caring person. A real store. We discussed what would be different from what was pictured. And I received, as promised, email confirmation of delivery, when the timely delivery actually occurred. I'm confused by the A+ rating, when it says they're not BBB accredited. But I wanted to be sure to leave word at BBB (and Google and Yelp!) that you can buy from A Special Touch Flowers and Gifts with confidence! They are Special!!!

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A Special Touch Flowers & Gifts
A Special Touch Flowers & Gifts
A Special Touch Flowers & Gifts

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Chae Garden - flowers - Updated July 2026

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