Geauga Door Sales & Services saves me this is a bit long but if you read anything read the last 3…read moreparagraphs Recently I posted on a local site for a recommendation on a garage door repairman solon door was one that was recommended ( they are actually Speedy Garage Doors I found this out later tell me that's not shady to have two names for a company). I called to set an appointment for the repair who ever answered the phone was hard to understand, Rude then was called back by another person that called back was even ruder and harder to understand. Was told there was $45.00 charge to come out. Ok I use to do work on my own years ago and did charge $10.00 service charges to estimate the job to cover gas but I would deduct that off the bill if they used me for the job. The charge of $45.00 to come out and it is not take it off the bill if you go with them, but times has changed. The technician that came to the house was very nice and easy to understand, now for the reason I gave them a low score on yelp and if we had a rating on next door they would receive a - . The technician explained what he would be doing, which I knew what had to be done. I danged fell out of my wheel chair when he gave me a price of $ 1,365.72. Now mind you this was not a door replacement it was the two tension springs. Two proper tension springs are $92.28 that is retail price for made in the USA. You know the company that he works for does not pay that. The job should take anywhere from 2 to 3 hour based on my past experiences. I have the proper tools for job and if I could climb a ladder I would have done it myself, I am stuck in wheel chair so climbing a ladder is out. I thanked him for his time and painfully paid the $45.00 and sent him on his way. So for those keeping score that is $ 1,365.72 for labor plus the service $ 45.00 for a total of $1,410.72 dived that by, and I am giving it based on 5 hours that is $282.144 an hour. There is no wage that I know of in the trade work that would pay that much. I don't think welders that work up top on skyscrapers get that. I realize that there is over head such as rent and utilities but come on really. I will say the technician did say he could call and see if he could do it cheaper but at that point I did not feel comfortable using them. I called three other local door repairs explained what was wrong and they gave me estimates that were ¼ of the price the three had a difference of $20.00 between them from $450.00 to $ 470.00 for the job. I am not saying don't use them all I am saying is there are other options and if you willing to pay a fee for someone just to come out and look for $45.00 go for it. I went with Geauga Door Sales & Services Inc and wound up paying less than what was quoted by a few dollars. If you have a situation with your garage door this is the company to go with. They are honest, respectful, professional there service was more than beyond expectation. They do more than go the extra mile; I cannot praise this company enough. The two technicians Nick & Kyle were not only professional and personable, they told me what was needed and repaired only the parts that needed to be repaired. They did not add anything else to drive up the price or try to sell me anything I did not need. From the initial phone call to the arrival to taking time to move thing from my cluttered garage so they could access the area of the garage door that need repair. In this day and age that costumer service is nonexistent this company has shown that is not gone they obviously employee individuals that have work ethics. Yes I said work ethics now that is as rare today as The White Peacock again I cannot recommend this company enough. Thank you Geauga Door Sales & Services Inc you are the best If I could you would receive a +

Absolutely poor scheduling - 2 appointments were re-scheduled and the scheduler told me that they…read morewould send some one to my place at 4 pm. I got a call at 12.30 that the technician is on his way - I told him that I am not at home. He assured me that the office will call me to get a plan together. No one called till 2.45 pm after which I called and spoke to a lady, she said I am not sure who scheduled your appointment but we dont do that, we can give you a whole afternoon's window only and that no one is now available today. She was not at all apologetic for what happened and tried to blame utter carelessness on their part to "miscommunication". The sense she tried to convey was that we are very busy and loosing one customer would not make a big difference to us - poor PR at its best form

My wife and I had planned for a long overdue Saturday night ride in the Porsche. Baby sitter had…read morejust arrived and as luck would have it, the garage spring broke as we said our goodbyes to the offspring. Not knowing how to unwind the dangerous spring that I find can literally KILL YOU and wasn't on the agenda for the night, I chose to google and found "Ohio Door". Rob answered the phone and after a few words spoken on price (Cheapest I found after 3 calls), he was at my house in 25 minutes. Rob is very precise and fast, as if the two qualities are remotely related. lol. Rob mentioned that he may run into other issues such as garage door wire being rusted and that he would let me know. Now, as you can imagine, this may sound as a lead in for an additional fee. After all, he is at my house and I am stranded and at his mercy. So, twenty minutes had passed and I went outside to see how he and his partner were coming along. To my surprise, they were finished. No additional charge! Rob and his partner are honest men and he literally saved my date with the hot wife! HIGHLY RECOMMEND! Thanks Rob!!

Very responsive company! Rob responded right away to calls and texts, even after hours and on…read moreweekends! His crew did a great job installing two chamberlain door openers. They came on time and were done in two hours. They even added a couple missing bolts to the door hardware, reinforced an area of the door that was splitting, wired the door opener buttons, and all for one set price. Very good price for the work. The doors open like a dream! Very satisfied. The only reason I didn't give 5 stars was because they didn't offer a warranty on their work.

Had a spring break on my garage door and went to yelp for recommendations on someone to come out…read moreand fix it. I had a few texts from different companies, but Travis was the only one who actually called me on the phone. On a cold Sunday morning, he showed up to assess the situation and was able to fix it on Monday with the correct parts. He was prompt, courteous, and efficient in his work. He even offered to change the lightbulbs in my garage. He's a terrific person. I would highly recommend him for any kind of work you need done.

Called them for what should've been a simple repair. Ended up waiting all day and no one ever came…read more When I called back, the lady just said "we're running behind." Never rescheduled, never heard back.

Upfront quick quote. Honest and friendly. Installed two garage doors and one door opener…read moremeticulously. Went above and beyond. I'm super happy with my new doors. 100% will recommend to friends and family.

Atlas LPS Doors saved the day! My garage door roller popped off, and they came out same-day to fix…read moreit. Super fair pricing--no upcharges or surprises. Quick, professional, and got everything rolling smoothly again. Highly recommend!

Steve did a great job installing our doors on a new home construction and orienting us to the…read moresystem. He continues to provide great support for his product after the installation as well!

Stephen was honestly one of the nicest most professional good communicating pros I've worked with…read moreat my house. He replaced the garage door springs and demonstrated very good knowledge of the choices of springs for the job, and gave me price options that I was very happy with. This guy is nice and knows his stuff.

I would highly recommend Kay Overhead Doors to anyone that may be looking to either have a new door…read moreinstallation or require immediate attention for repairs on an existing door opportunity. I contacted Kay Doors about an urgent issue that popped up with our garage door that was potentially a safety issue. They responded back quickly and was able to schedule an immediate team of experienced technicians that evaluated the situation, offer multiple options and immediately resolve the problem within a very short period of time. They had all of the required parts in their vehicle which allowed them to quickly jump on the problem and bring it to closure within a very short period of time. They also did the required annual maintenance to the door and closure unit while there and provided further insight on the ongoing maintenance that I also could address in the future to help reduce any further problems. Again, I would highly recommend Kay Overhead Doors to everyone, if you want honest, quick and reasonably priced doors / equipment.

Responded timely to my voicemail left concerning my request for a visit to look at my garage door…read moreissue. Scheduled a visit to the house within 2 days of our phone call. John & Kyle were punctual, thorough & reasonably priced. They provided excellent customer service & I would highly recommend them for any of your door/garage door needs! Thank you!

A+++ I highly recommend this company for garage door needs. Very attentive and detailed work, done…read moreby nice crew. Brandon Franklin, owner, was super helpful! Thank you for the great work!

Definitely recommend AmeriDoor for your garage door needs! They were out here with in a day (for a…read morerepair) and came even earlier then expected. Fair prices and just an all around great company!

Great fast effeicen work. Correct my under powered springs. Educated me on garage doors. Mike was…read moreawesome

Last week I scheduled service - then changed the appointment from Tues to Wed. AD cancelled the…read moreappointment and never rescheduled me. When they didn't show, I called. No apology for the error. "I don't know who you talked to, but you're not in the schedule. It shows you canceled." I tried to reschedule. Next appointment that worked with my schedule was a week out. I booked the appointment, but commented that I was going to call and see if I could get someone else out sooner. The guy became really rude. AD: "I'm gonna cancel. You want me to cancel?" Me: "No, don't cancel." AD: "But you said you were gonna call someone else. I need to free up the appointment if you're not going to show." Me: "I will call and cancel IF I find someone else." AD: "If you're just going to cancel again, I'll cancel you now." Me: "I DIDN'T CANCEL THE FIRST TIME. KEEP THE APPOINTMENT. I WON'T CALL ANYONE ELSE." He sounded offended that, after a scheduling error on their part and waiting two weeks for an appointment, I would look around for something earlier. I've had good service from them before. But this guy has single-handedly turned me away from Action Door.

Not responsive to calls. Promised to take care of the garage door, but never showed up. Upon the…read morecall reply, it's either today or tomorrow.

The owner was quick to respond and amazingly helpful in ascertaining the problem quickly and saving…read moreus money at the same time. Would highly recommend!!