Had Smooth door, 216-381-3947, 554 S. Green Road, South Euclid, OH out because door would not shut…read moreproperly. Owner came out March 22, 2026., The door opened up for about 4 days with his 5 minute repair and charged me $65.00. I called him back out 3 other times for the same reason, as the eyes on the door would not allow the door to open or close correctly. The last time owner came out he stated he could not fix any longer, so I requested my money back. He basically stated just pull up the eyes, and the door should work. (uh). that lasted about a day or 2. I called him the 3rd time and i asked for the owner because the door would not close correctly because of the eyes on the door were not correct. The person who answered the phone stated he was the Owner, and he hung up the phone.., (WOW). I called Steel Valley Garage door 330-459-6522 where I found them on Facebook, and they came right out, ASAP., adjusted and moved the eyes on the doors and put oil in the door and corrected the problem and only charged $59.00.

Three stars because I have had them out twice and have had two COMPLETELY different experiences…read more The first service call went great: The tech was easy going, pleasant and helpful. He had to come back twice because we ended up having to replace part of my garage door. Six months later, I called again because the door was stuck half open and a different tech arrived. He seemed angry and stressed out from the moment he exited his truck and interrupted me dismissively when I tried to ask a question. As I tried to follow his instructions, he got progressively more frustrated and then accused me of arguing with him, said "this isn't going to work out" and drove off. It was surreal.

Pulley wire rusted out near the floor due to salt, and also the tracks, from me sweeping out the…read moresalty snow water after many years. The wire broke bringing down the double door at an angle. I called. Michael came out the next day, a Friday. Accessed the damage, ordered parts, and fixed on Monday. Diana in the office was wonderful keeping me informed. The big concern was we had a small SUV in the garage that needed to come out. Because the other cars were gone Michael was able to maneuver the SUV and back it out of the single door opening. I paid with a check. A 3% charge is added using a credit card. Michael stuck the company's sticker on the door as I requested. Recommend.

Able to come out with a same-day appointment. I had called to ask for an estimate and at first,…read morethere was a discrepancy with the type of door I had but the technician was able to honor the original price I was given. I needed springs replaced and tech even helped solve an annoying alignment issue I had. He was very knowledgeable and candid. I would work with them again!

We always use Ohio door for home inner Work location fast timely service owner is very quick to…read morerespond and always easy to work with

Very responsive company! Rob responded right away to calls and texts, even after hours and on…read moreweekends! His crew did a great job installing two chamberlain door openers. They came on time and were done in two hours. They even added a couple missing bolts to the door hardware, reinforced an area of the door that was splitting, wired the door opener buttons, and all for one set price. Very good price for the work. The doors open like a dream! Very satisfied. The only reason I didn't give 5 stars was because they didn't offer a warranty on their work.

Geauga Door Sales & Services saves me this is a bit long but if you read anything read the last 3…read moreparagraphs Recently I posted on a local site for a recommendation on a garage door repairman solon door was one that was recommended ( they are actually Speedy Garage Doors I found this out later tell me that's not shady to have two names for a company). I called to set an appointment for the repair who ever answered the phone was hard to understand, Rude then was called back by another person that called back was even ruder and harder to understand. Was told there was $45.00 charge to come out. Ok I use to do work on my own years ago and did charge $10.00 service charges to estimate the job to cover gas but I would deduct that off the bill if they used me for the job. The charge of $45.00 to come out and it is not take it off the bill if you go with them, but times has changed. The technician that came to the house was very nice and easy to understand, now for the reason I gave them a low score on yelp and if possible they would receive a - . The technician explained what he would be doing, which I knew what had to be done. I danged fell out of my wheel chair when he gave me a price of $ 1,365.72. Now mind you this was not a door replacement it was the two tension springs. Two proper tension springs are $92.28 that is retail price for made in the USA. You know the company that he works for does not pay that. The job should take anywhere from 2 to 3 hour based on my past experiences. I have the proper tools for job and if I could climb a ladder I would have done it myself, I am stuck in wheel chair so climbing a ladder is out. I thanked him for his time and painfully paid the $45.00 and sent him on his way. So for those keeping score that is $ 1,365.72 for labor plus the service $ 45.00 for a total of $1,410.72 dived that by, and I am giving it based on 5 hours that is $282.144 an hour. There is no wage that I know of in the trade work that would pay that much. I don't think welders that work up top on skyscrapers get that. I realize that there is over head such as rent and utilities but come on really. I will say the technician did say he could call and see if he could do it cheaper but at that point I did not feel comfortable using them. I called three other local door repairs explained what was wrong and they gave me estimates that were ¼ of the price the three had a difference of $20.00 between them from $450.00 to $ 470.00 for the job. I am not saying don't use them all I am saying is there are other options and if you willing to pay a fee for someone just to come out and look for $45.00 go for it. I went with Geauga Door Sales & Services Inc and wound up paying less than what was quoted by a few dollars. If you have a situation with your garage door this is the company to go with. They are honest, respectful, professional there service was more than beyond expectation. They do more than go the extra mile; I cannot praise this company enough. The two technicians Nick & Kyle were not only professional and personable, they told me what was needed and repaired only the parts that needed to be repaired. They did not add anything else to drive up the price or try to sell me anything I did not need. From the initial phone call to the arrival to taking time to move thing from my cluttered garage so they could access the area of the garage door that need repair. In this day and age that costumer service is nonexistent this company has shown that is not gone they obviously employee individuals that have work ethics. Yes I said work ethics now that is as rare today as The White Peacock again I cannot recommend this company enough. Thank you Geauga Door Sales & Services Inc you are the best If I could you would receive a +

Do not use this company!! Rude and unprofessional is how I describe this company. I spent $600.00…read morefor a new garage door opener and they would not even put the light bulb in it.

Our spring broke on our garage door the other night. We contacted this company first and liked the…read moreprice so we decided to have them repair our door. We got an appointment right away. Roger came when he was supposed to, did the job, and even fixed the time on the wall control panel. He had a great personality! We already have another appointment scheduled with them in a few weeks to fix something else on our door that required two guys. We will definitely recommend them to anyone we know.

We highly recommend this company. The service is awesome! We have had two minor problems with our…read moreold door which they fixed quickly and charged us a very reasonable price. They came out very quickly each time. We like supporting a family owned business .

Great service at a reasonable price. Michael did an excellent job with the spring repair and new…read moreopener installation. Another company said I would need to replace the entire garage door opener system, but Overhead Door was able to repair it for less for about one-third the price of replacement.

Door wasn't operating correctly. Lady on phone diagnosed it quickly, broken spring. Offered to send…read moresomeone out that day. We Agreed on the next day. Guy came out an had it fixed quickly. Charged exactly what estimate was. Outstanding experience....

The Genie Garage Door opener I bought and had installed from one of the large home improvement…read morestores stopped working after a couple of years and after 5 calls to the home center and no response I contacted another East Side Garage Door and explained the situation and how the opener was reacting. The guy who answered the phone explained that the control board was bad and that they would not repair it, rather they suggested that I buy an new unit from them for about $600 dollars. Instead I called another more professional garage door repair company and all it took was about 20 minutes of work and they got the door working better then before it stopped. Cost was about $90. I would advise being careful when contacting East Side Garage Door for service; my experience was that rather then scheduling service they tried to upsell me a way too expensive solution to the rather simple problem.

Our garage door was working perfectly fine and one day it wouldn't open more than 6 inches. I…read morecalled East Side Garage Door Repair and scheduled someone to come out to give an estimate for the next day (They were willing to have someone out the same day). Cory, our repairman, was punctual and very professional. He was able to fix the problem within a matter of minutes for a very reasonable price. If we have any other garage door issues I would not hesitate to call East Side Garage Door Repair again.

Wonderful customer service and prompt! I now can enjoy…read moreopening and closing my garage door without cringing from the noise. Thank you so much!!

Bob showed up again and complete the service call! Thank you Anytime Garage Door for completing the…read morejob beyond expectations once again! Terrance & Christine Wheeler