I wish I could rate this company a negative star . …read more I set up my reservation for a cab the night before . I received 3 confirmation emails telling me that all was well with my reservation , and the cab would be there at 6:15 am . The following morning at 6:15 am , my cab is not there , so I call the dispatcher . . The dispatcher tells me 'oh yeah , we don't pick up in that area , sorry , there is nothing we can do to help you ' even though his messed up computer system allowed me to reserve a cab , he made it seem like it was all my fault . I had to be at work in 30 mins ! All city taxi left me high and dry , and showed no compassion for their faulty system . So I called EAGLE TAXI , and the driver Jean showed up in 5 mins , and I made it to work EARLY . All in all , all city should adjust their online system to prevent others from going through what I went through , and losing business .

Total fail. Cab never showed up, called dispatch at 6am to complain - no answer. Surprised they are…read morestill in business.

Late night no answer to the phones. They used to take me to DR appts. I called to use them as a…read morecash cab but the phone rang and rang and rang.... next!

From the owner: Taxi, Airport Transportation, Golf Trips, Weddings, Bingo Tripsread more

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

Nasty nasty cars. Should be shut down ! The drivers are…read morerude , smoke without asking , and even get mad if your not outside like we're in NYC as if they aren't already 40 min late!

Got hit by one of their cab drivers and he ruined my car and lied about who he has insurance with…read more This company is horrible and DO NOT HAVE AUTO INSURANCE !

Steve and his daughter, Stevie, provided timely and friendly service to and from the Richmond…read moreairport to Williamsburg. I appreciated the prompt and thorough communication!

Steve, the owner, was ready to pick us up ten minutes early from Williamsburg and take us to the…read moreNewport News airport. The van was clean, smelled good (no cigarette odor, yay), and the charge was what was quoted. A really good experience. We'd recommend them.

Driver and car smelled like B O I chose the $11.99 option…read morebut was charged $12.99 I'm never using them again

I very rarely use them in lieu of Uber that I have an account with. However, for personal use I…read moreused them twice recently. An excellent experience with an early AM pick up from my home. However, it was scheduled the day before and dropped and delayed. I attempted to use them on my return and again experienced a drop of the driver and long wait. I cancelled it immediately, however the charge is still pending. Ultimately I switched to Uber who arrived in minutes with no issues. Likely the time for Lyft.