Nasty nasty cars. Should be shut down ! The drivers are…read morerude , smoke without asking , and even get mad if your not outside like we're in NYC as if they aren't already 40 min late!

Got hit by one of their cab drivers and he ruined my car and lied about who he has insurance with…read more This company is horrible and DO NOT HAVE AUTO INSURANCE !

Mike was the only service--and I called 6 others--that even answered the phone when I had to make…read moreit to a doctor appointment. Arrived in less than 20 minutes and got me there on time, no fuss. He'll be the only one I'll call in the future. PS: he deserves more reviews.

this dude absolutely saved my vacation. came in clutch at the very last second. drove me all the…read moreway to OBX

Car trouble and the fact that enterprise won't pick you up in this pandemic forced me 2 use a cab…read morelast week. The first ride was in a coastal ride vehicle. It was clean, driver was nice and price was fair. Second day the cab was yellow cab and so raggedy and bumpy I thought it might break down. The driver blabbed and blabbed about living in New York the entire ride. Instead of going staying on Jefferson and hitting Mercury he jumped on the highway making it a much longer ride, got off on the wrong exit going the wrong way!!! What should have been a 20 dollar ride was a whopping 32. 50. Clearly I got ripped off.

Decent Fair Prices; the Taxi was ready at Newport News/Williamsburg Int. Airport....but the inside…read morewas a little less than clean. Haphazardly placed items in the front passenger seat (cookies, sweaters, etc) and an interior that has clearly seen plenty of use and most likely incorrect cleaning. Left a kind of unclean appearance to the whole taxi, which equally felt a little unprofessional. (Lots of ceiling stains for some reason?) However, it got us from one place to another; though my wife said afterwards that she felt like her seat was loose, as it wobbled when the taxi took turns.

Shawn is fantastic. She's been our driver several times. Always professional, kind, amazingly…read moretireless, polite, and great care toward us. She navigates traffic and long trips that would be exhausting for me, effortlessly, very alert and driving flawlessly. Whenever I don't want to handle long drives or need medical care for something, she's the one we always contact and know we can count on. Take a bow!

From the first communication with Deb to the online reservation to the auto reminders and direct…read morecommunication from dispatch and Shawn, the driver--this was an excellent experience and very good value. Shawn was early, very professional, drove safely, and asked about needs. She was excellent and I would highly recommend this service!

Ok had to be resuscitated in order to get in my cab. I was turning into a skeleton waiting…read more Companies should be mindful of their fares and application. My fare was for a return trip to Pharmacy to get crucially timed medicine.it will behoove me to repair my vehicle.

Aero Cab - Leo in particular -- helped me out of a bind one late Friday night, when I was getting a…read moreVIP passenger to a live event they were speaking at, and was unable to make a reservation. Leo was conscientious, punctual, and thoroughly sensitive to the specific needs we had that night. Would not hesitate to call them again.

I wish I could rate this company a negative star . …read more I set up my reservation for a cab the night before . I received 3 confirmation emails telling me that all was well with my reservation , and the cab would be there at 6:15 am . The following morning at 6:15 am , my cab is not there , so I call the dispatcher . . The dispatcher tells me 'oh yeah , we don't pick up in that area , sorry , there is nothing we can do to help you ' even though his messed up computer system allowed me to reserve a cab , he made it seem like it was all my fault . I had to be at work in 30 mins ! All city taxi left me high and dry , and showed no compassion for their faulty system . So I called EAGLE TAXI , and the driver Jean showed up in 5 mins , and I made it to work EARLY . All in all , all city should adjust their online system to prevent others from going through what I went through , and losing business .

Total fail. Cab never showed up, called dispatch at 6am to complain - no answer. Surprised they are…read morestill in business.

I used this cab company twice and had different experiences both times. The first was when we took…read morea cab from the airport to the Hampton Roads area, the second was when we took a cab from Waterside Marketplace to a destination which was about 7 miles away. The first cab driver was a bit on the slow side. It took him a few minutes to think of a restaurant to recommend to us in the city, and when my cell phone rang while he was talking, he didn't seem happy that he was interrupted. He also used a pretty derogatory slang term to describe some of the ethnic population in Norfolk and didn't have any receipts to give us when it was time for us to pay him. The second cab driver was awesome. He was driving a fully loaded Lincoln SUV with motorized doors to gain entry into the back seats, he was knowledgeable about the area and was well spoken. He earned a nice tip and we took his card in case we needed another taxi at some point over the weekend.

The ride was fine, but I was charged twice for it. The…read moredriver even gave me two receipts. I challenged him on it, but he just laughed it off. I've called several times to try to resolve it, but I just get voicemail.

I was exhausted from flying and a horrible day. Amor's service was there to help me right when I…read moreneeded. she was sweet and kind. Ive never been to the area. I really appreciated how although the gps took us to the wrong destination, she did not become frustrated. At 2AM, she was patient, friendly and kind. She reassured me that she would get me to my hotel, and she did! I recommend this service if you're looking for a nice, sure-to-get-there, affordable ride!