Worse service in Anderson County. Probably an ok place to buy a car but their service repair…read moredepartment is horrible. They prescribed $2,400 of repairs. We took the car to another dealership (Sewell in Dallas) which has won numerous service and other awards and rated one of the best service dealerships in the country. After a thorough inspection by Sewell...The repairs AllStar prescribed were deemed totally not needed and would not have fixed the problem. A simple $189 wheel alignment was all that was required. In a previous situation AllStar prescribed a $1,600 brake job which another shop did for about $435. The service manager at Allstar was rude whenever we asked for clarification on the charges. It on the surface appears that they like to over charge a run up bills to enhance shop profits. Just our experience.

Trent Douglas is the best, knowledgeable and greatest salesman ! He truly puts the customer first…read moreand really considers the customer needs for a vehicle. Greg Lindsey is the best GM and the whole staff is truly amazing! I highly recommend this dealership and this team for your next vehicle! You will not be disappointed!

Ive been taking my truck here for years and theyre are great to work with. Molly, Rick and Ethan…read moreand all been great with service help.

YOU GUYS SAVED THE DAY!!! I was so stressed out, both my keys would not work. I was escorted to the…read moreservice department where a man replaced both my keys for FREE. YES FREE. Where can you get such excellent service. Here in Texas. I will buy my next car from you. Outstanding, I was in tears with relief. Such gentleman and understanding. Thank you, thank you, thank you.

I called from 45 miles away to ask if a front wheel drive car could be aligned, today. I got an…read moreenthusiastic Yes! So i made the trip. On arrival, i got the ol' "uh, um, uh, gosh, i dont know, its a Honda lemme go ask the guy." I'm calling BS. "The machine is not set up to handle this car." Any alignment guys/gals care to weigh in? Doesn't matter much, but it's a classic McPherson strut setup, lower and upper control arms, standard rack & pinion on a 99 Honda CR-V. Won't waste my time with Elliot again.

Service department is terrible. Had my truck towed there and sat for 11 days without being…read morediagnosed. Had to tow it to Tyler.

very poor management and very rude people. try to say you haven't made a payment when you show…read morethem.it was made. trying to say they are going up on your payment amount which is against the law after you have signed the paper work showing how much and when your payment is due. sell for cars. I heard that the Federal Government closed this one down for taxes, fraudulent charges etc.

garbage don't go here they are scam artiest and the cars are designed to break down so they can…read moretake it to their shop and they will hold your car for a month till you miss your payment and they will not give you a loaner car or a rental so that's how you know it's. scam

Just purchased a pre-owned vehicle from All Star, and honestly it was the best car buying…read moreexperience I have ever had (out of many.) Charlie was our salesman. He was very professional, friendly, no pressure and no messing around. There was no haggling or other nonsense involved. We got a very good deal in a relaxed atmosphere. Like most people I generally dread buying a car off the lot, and going into this I was expecting the usual. After a few test drives, we knew the one we were interested in. Then came what is usually my most dreaded part, speaking to the finance manager. This is usually where they try to get you with an exorbitant warranty and other addons, or mess around with interest terms if financing... not this time! The friendly finance manager informed us of the current warranty and suggested if we want to get an additional warranty after the factory one runs out, to come on in and talk to him. Zero pressure and no sense of anything but a fair and honest deal. The entire experience took less than 3 hours, a lot of which was waiting for the detailing as they had just sold several vehicles and were backed up a bit. Overall a very pleasant experience. Did not once feel like we were being pressured or hustled, and ended up driving off the lot with a good car at a great price. I would recommend All Star Ford to anyone.

I've had two times where the technicians didn't get it right and ended up costing me a lot of…read moremoney. Neither of those problems were related to the main issue. They just wanted to make a quick buck by giving me a diagnosis that wasn't right or even related to the main issue. It's really sad to see how mechanics just want to make a quick buck by giving me a diagnosis that isn't right or even related to the main issue.cle to slight the customer. I've had two dishonest situations where their diagnosis would have cost me thousands of dollars. Neither of the issues were diagnosed correctly and not even related to the core problem. Mechanics just shake a money tree to pad their pockets...literally!