I was completely satisfied with the service I received. Plumbers that serviced my issues was very…read moreknowledgeable, punctual and informative. I will definitely use Pathmaker Plumbing for my future needs.

I called John as a referral from an electrician I hired. I had a leak in my kitchen sink. This…read moreturned out to be an insurance claim and a major renovation. He was a bit off putting but was professional and I chalked it up to his personality. He did provide several recommendations, one for the mitigation and one for the counter top. He also said the countertop person can recommend the rest of the contractors I will need to do the full renovation. So I did that. I called the mitigation company and they came for the water damage. While my space was drying I got on the ball and called the countertop guy named Steve, whom was very helpful. He informed me he is not able to do turn key, but told me he would make calls around to turn key contractors he trusts. He then provided me with a contractor that has been really amazing. This project is taking time. Mostly because of things on order and various issues like that. At week 10, I needed to shut my water off and realized the shut off valve was no longer working. So I reached out to John because he told me I could call him and I trusted him. This is where it gets weird. He was very rude in speaking to me. What he said was since I am not using the mitigation company to rebuild my kitchen I shut the door on him for all future plumbing repairs. I have never even heard of this. Plus I did use his recommendations. But he is not over my home, nor knows what's best for my living situation. I felt it best to remodel the entire kitchen rather than a part of it. There are several reasons I didn't choose the mitigation company to put the kitchen back, but it's also non of his business. I also wasn't asking for plumbing work to the kitchen, I needed a repair for the shut off valve for the home. John seems to have a really big ego, no feeling, and was very off putting and rude. It was actually abusive the way he spoke to me I had to hang up. Very traumatizing to be spoken to like that. He also nickel and dimes and doesn't show on time. It's just not worth the verbal and mental abuse.

Excellent service from Garvey's plumbing! Courteous and…read morefriendly, and identified the issue immediately. Quick work and reasonable pricing! Great experience!

I had a major leak and was freaking out lol and Matt arrived within 30 minutes! As professional as…read morealways, I have used him 3 times in last two years and always showed up within 1 hour, identified the problem and fixed. As someone who has known many contractors over 25 years, they are incredibly honest, knowledgeable and professional. It's becoming rare in this day and age to find honest decent contractors.

Amazing service, came out within 10 minutes of me inquiring and went above and beyond for my gas…read morefireplace issues. Arrived on time, gave me a great price and was extremely informational throughout him fixing the issue. I learned a lot from him and got my issues fixed quickly and professionally!

As new residents to Charlotte, we did not know who to call for our plumbing needs. Luckily we saw…read moreConrad on Yelp and decided to have him upgrade some minor plumbing items. Conrad texted his ETA and arrived on time. Conrad did a great, clean, professional job and convinced us we did not need to replace some fixtures that were operating properly. This saved us money and gave us peace of mind. We thoroughly enjoyed working with Conrad and would recommend his services.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

They are very communicative and quick! Contact them for advice, replacement, repairs or new…read moreinstallation. From celebrity customers to people like little ol' me, everyone is treated with red carpet service. Seriously, I felt that way! Brandon came out with a colleague and they both evaluated each of my concerns with both short-and-long term solutions. Consultation and guidance go a long way toward making the best decision for my family. I learned a lot from them and got all my needs taken care of. So glad for their full-service and quick solutions. I have a child with special needs and made some extraordinary requests -- Brandon met every challenge with his expertise. I truly am happy, even after paying for new plumbing throughout my home and the tankless water heater and carbon filter. The ability to enjoy my home worry-free is worth all the pennies!

Great job and great work,promt service and very reasonable,I would highly recommend this companyread more

Great work! I had a super clogged main line drain. He came by and water jetted it for me. Two other…read moreplumbers couldn't fix it and wanted to charge an arm and a leg. He came out the next day and got it done in an hour. Even quoted me before he got here. None of that price-gouging "give me your address to make the price of service based on your home value" nonsense. Just honest, quality, get the job done, timely work. Will be using again and again!

So I ended up having to contact a plumber because the glasses I flushed were caught in the pipe…read more Chris was so good and fast, in expensive. I was so afraid of what the cost would be. Not only that. He's friendly and on time. Very dependable. I would certainly recommend him and his business, Sewer Shark,over and over. He doesn't take payment until the job is done to ensure it's working. He was able to retrieve the glasses I accidentally flushed and trash them. Of course, I didn't want them. Dependable and trustworthy. And he provides a warranty on his work. When he came to do the quote, I felt very comfortable with him. Being a single mother and a woman, we sometimes have to be careful of who we choose for services to avoid being overcharged. If I could give more than 5 stars, I would because it's very well deserved. I approved this review.. Approved and signed by me.

Jerry arrived on time and gave me options for my toilet repair, listing the pros and cons for each…read morechoice. He knew I had to be at work by a certain time and got the job done swiftly. I'm really happy with the results!

Jerry is the man, he did a great job for a plumbing issue I had at my business. Very professional…read moreand knowledgeable

Excellent service and great prices.Wonderful to find a great plumber that does quality work at fair…read moreprice.

I had the best experience with Chris Helms Plumbing! Chris was professional, communicative, and was…read moreable to assess a plumbing leak I had in my inline. He was able to give me a quote and get me scheduled quickly and replace the line, not to mention work with my homeowners insurance agent. Great price and even better value! Would highly recommend his services. He and his crew are the best plumber in the greater Charlotte area in my opinion!