I honestly never heard of this store until recently when I was looking for some sneakers that had…read moresold out on Nike.com. When it came up in my Google search I thought it was an online company but was shocked to see several locations in the Charlotte area. Sadly the shoes I purchased didn't fit, but with their fast (and free) shipping I was able to visit this store pretty quickly after they arrived to get my refund. The store is small but has a nice selection for men, women and kids including clothes. Making my return was painless and quick. I paid using Apple Pay and was able to get my refund the same way. The store employees were friendly too. This store location is conveniently near 85 in the University area and shares the parking lot with World Market, Hobby Lobby etc.

Just tried to return an infant shoe. The sneakers were just brought yesterday & I wanted to…read moreexchange the shoes for a different size. We had the receipt & was told "No" because the shoes were a little dirty at the bottom. You couldn't even tell they were dirty. Also, yesterday there were other people in there returning items & getting their money back. We just wanted to exchange the shoes for a different size, that's it! Don't shop at this location! They don't know what customer service is if it hit them in the face!

While at the mall came into Dick's to look around and see what they had. Found some cool Yeti…read morecoolers and tumbler cups. Loved the red colored ones. Also found one of my favorite brands in a lunch box that was cool, I haven't seen them before and I really liked them. Hopefully I can find then back home or online.

Bigger location than the previous store that was located across from the mall. This location is…read moreadjacent to the mall and is two levels. The show department is much bigger but I still do not like having to ask employees for shoes. If this is the MO for Dick's they need double the staff as I always ha e to wait for someone to become available or even be visible.

Great place to purchase items in bulk. We run a Baseball facility and come here for our facility…read moreneeds. Great customer service. The owner even walked my purchase to my truck for me.

I have been dealing with Players Sporting goods for a couple of decades, so long in fact that my…read moregrown daughter would go there after I moved. Even though I live in VA now I still purchase stuff from them for our Highschool. They sell high quality merchandise for the most part and I find their prices much better than say Dicks Sporting Goods..

The guys at Cardiac Sports were very helpful with my order. Since I'm opening a sports store, I…read moreneeded to deal with someone who carried multiple lines of sports novelties. I'm new to the retail world but Cardiac has been around selling NASCAR, NFL, NCAA, MLB, NBA and NHL products for years. Thanks to Dan, Mike and the rest of the group.

Highly Recommend. Spent the full time. Great process. Very thorough and helpful. !!!!!!read more

I had a great experience at this store. I originally got my clubs from here a few years ago and the…read morewhole fitting experience was incredible. I recently broke the shaft on my driver and I called the store to see what could be done and they got me in the next day. Jay was super awesome and helped me get a new shaft as well as adjust some setting on my club. Overall great customer service and will be using them again in the near future.

This Sporting Goods store was not as comprehensive compared to Dick's Sports of Scheels. The…read morerecreational sports section was sparse with equipment I that believe would be available elsewhere. The clothing section was decent, bathrooms were clean, and the store lights were well lit throughout the facility. The fishing and hunting sections were well represented but I wish the amount of sport equipment variety would have been better.

Honestly, I have too many bad experiences at this store in the past, but this time, I was assisted…read moreby an associate named Cynthia, who didn't point in the general direction of where I needed to go, but took the time to stop what she was doing and walk me to the products I ended up buying. She was pleasant, courteous and professional. This was yesterday, 03/31/2026 at 1252 in the camping department.

Dick's Sporting Goods is probably the main chain store at this mall that is nationwide. The store…read morewas pretty clean, well organized, and possessed good variety of apparel along with sporting goods equipment. Most sporting equipment can be found at Dick's along with recreational gear. It is the only sporting goods provider in the area.

Showed up on a short timeline. Waited 10 minutes before a golf rep came to assist me. Watched them…read morefumble around with a display watch that I needed (despite the website saying 2 in stock) for 5 minutes before I left. Mistake on my part going.

Sure, it's pricey, but when it comes to performance sporting goods and gear, you get what you pay…read morefor. Their sales, however, are excellent: their current buy one, get one 50% off promotion is hard to beat! I've been at this location more frequently as of late since I've been looking to invest in quality trail running shoes for my wonky feet. I've had to make an exchange and a return and each time, the sales associates were helpful and approachable. Plus, I didn't get the third degree about why the shoes didn't work out (I suppose it helps that I didn't go run a Muderella and then try to return them, but whatever!) My husband and I were always greeted, and no one hovered as we shopped. Great selection for such a relatively small space and so close to home!

Service, selection and value. What else can I say? This place is amazing. The management is out of…read morethis world too.