I had a major spill in my car and they got me in quickly, took care of the mess and it look brand…read morenew. Very happy and will be a repeat customer.

Matt made space for me at the last minute during my weekend visit to Vermont. He runs a very…read moreimpressive and comprehensive shop. The car was ready well ahead of schedule and looked brand new (2006 Mercedes). He has a great group of employees who take pride in their work. Next time I visit Vermont I will be sure to schedule time for a ceramic coating of my new Alfa.

Had a flat tire went in late and Wally said "no worries, I'll take care of it." Repair done and…read moreout the door. Trustworthy and accommodating. Highly recommended.

Brought my car here for a simple fix. Took them two weeks. Was conned into having parts that didnt…read moreneed replacing, replaced with cheap-low-quality ones. Was fooled into thinking they had it under control and knew what they were doing. Finally got my car back and has not been the same since. Had a reputable mechanic look their work over afterwards and found parts were mangled and wiring was almost compromised. And the simple fix that I had originally gone to them for was never even addressed, they just bypassed it. While they were sympathetic and I wasnt charged an unbelievable amount considering how long they had it, I was still lied to. This could have all been avoided had they admitted they didnt know what they were doing. I now have to undo their hack job and replace everything with original parts and pay someone to do it right.

My daughter is a UVM student and had a major issue with her vehicle making it impossible to drive…read more She had to drive to campus and to work so we needed it repaired immediately. Every shop she called couldn't take her until she spoke with Anthony. He new she needed help so he said if she brought it in first thing am he would get it done for her. They did an amazing job, were kind, informative, patient etc..... AND reasonable! I can't say more positive things about these people. Just fantastic!

Keith and his crew quickly diagnosed our AC problem and efficiently repaired for a very reasonable…read moreprice. I recommend them to everyone!

Amazing customer service. I called for a last minute hole repair in my tire and they got me right…read morein. They are not the type of people to rip you off and actually charge what the service is worth unlike a lot of dealers. 10/10 recommend!

Highly recommend this place!!! The staff worked their butts off and resurrected my baby! They are…read morehonest, hardworking, and kind. Thank you so much !!! I'll be back when she gets dirty!!

I've used this business before and had no issues with the quality of the work. This time, however,…read morethe interaction with the owner after my visit was extremely uncomfortable. When paying, I was asked to rewrite my check to make it out directly to the owner and not the business itself. I made a light, offhand comment about it being a little unusual, but I was clear that it wasn't a problem--I immediately paid in full and left a generous tip. Later that day, the owner called me and spoke to me in a very aggressive and hostile manner, questioning whether I had an issue with how he runs his business. The tone of the call felt confrontational and unprofessional, and it left me feeling uneasy and very shaken. Regardless of any misunderstanding, I don't believe that kind of reaction toward a customer is appropriate. Because of that interaction, I would not feel comfortable returning.

Wow what an amazing job they did on my car. Looks better than when I bought it new. Cleaned up all…read morethe winter dirt and salt and it looks amazing. Great price too! Best car detail I've experienced!! Thank you

I use them about three or four times a year. I'm mostly concerned w the inside of my car since I…read morehave a dog and it can get a bit hairy and dirty, but Vermont winters also always make the inside of a car less than clean. Have always had great experiences. Only pain is having to leave the car and pick it up again but the Toyota shuttle takes me home and drops me off. Fair prices. I'm very content and the folks there a nice too. Sometimes it's hard to get them on the telephone but that's minor compared to how nice my car is when they are done :)

Approximately 11 hours to get to my location. Ended up getting stuck twice having to winch…read morethemselves out. Trashed my neighbors mailbox's And then just took off, without a word.

I have been a client of hometown for 8 years and my folks even longer. They've always treated us so…read morewell, fair prices, short repair times, honesty and integrity; however, they just lost a decade of loyalty to one incredibly unprofessional phone call. On September 20th 2024, I brought my 2007 Honda Fit to Steve to take a look at some service lights and a funny noise. He fully diagnosed it on the spot, told me I needed to bring it back for a new transmission and new brakes and that he'd call some parts companies and get back to me with an estimate. He never contacted me again. A few nights ago, 12/2/24 my engine started billowing smoke late in the evening and I emergently had my car towed to hometown after hours, thinking that as a loyal customer they may be able to get me in. Instead, I got a phone call from Steve telling me that they have never and will never work on Honda Fits, my car is blocking the plows (there is no snow) and that I need to bring it elsewhere. I asked for a recommendation, and he told me that no one will work on a Honda fit and he won't send me to one of his friends. I brought up the diagnostics he did, and he told me that when he did it "6 months or a year ago" (actual timeline = 10 weeks) that he did indeed call me back with prices, "or maybe left a message". So in one conversation he both admitted that he did work on my car and looked into parts but that he also has never worked on my car and won't in the future. I think I asked one more question and he told me my keys were in the cup holder and hung up on me. Great business, Steve!

This is my 3rd or 4th year bringing my Suburban to The Automaster Spa. They do an extraordinary job…read moreinside and out. It truly looks like a brand new car when I pick it up. It is quite amazing how they transform my car. What puts this business over the top is Kevin. He offers THE best customer service around. He is so friendly and courteous and beyond accommodating. You need to look no further than The Automaster Spa for your detailing needs. You will NOT be disappointed!

Been driving acura for 2 years now and never done detailing because when I had my previous car I…read moretook it to eco car wash to do detailing and was let down by the quality and high price was not worth it. But boyfriend recommended I should try the automaster spa! So glad I did! My car looks almost brand new interiors and exterior, this is how car wash should be done. Only 175$ for sedans.