Wasn't there for 5 minutes and the two female employees hovered us the whole time like my family and I were gonna steal something. The employee behind us pretended to look at shoes and kept glancing up and down to her other coworker that was beside us. read more

Sometime ago, I purchased a pair of water shoes for my husband. The shoes did not fit good so I went to exchange them with receipt on hand. I was told Champs did not sale that brand and they refused to give a refund or exchange them. I had to ask for the manager and take them to the back where the shoes were located; it is then when I was offered an exchange. I said, no thank you and not been back. I don't know why I did not review the store back then but better late than never. read more

Was looking for specific forest green air Max's, obviously a in the rough. An associate name Brisa went out of her way to find them online even though they are outta stock. She is a super kind chick that thrives on helping customers which i find a rarity nowadays. So anyhow thanks again Brisa for everything. Much appreciated read more

Sporting attire bores me. But just because I don't care for sports much or sports gear, doesn't mean I'm gonna hate on this place. Honestly, if you are a big sports person then this place is probably heavenly. The have all kinds of sporty stuff like hats, shoes and clothes. Seems pretty decent to me. I think the prices are fair considering sports apparel is more on the pricey side in general. One of my friends was looking for some shoes and we came into this store. Oh you thought I wandered into this store on my own?! Yeah nope lol If it wasn't for my friend, I would have continued walking past this store like I've done so many times before lol My friend found a cool pair of kicks and was happy. So overall, I think this place is alright. Would I go back for myself? Probably not. But I'd recommend it to a friend looking for sporty stuff lol read more

Came here looked at a few pair of shoes and they actually had my size in each pair. That's rare. Only got one pair but almost bought two pairs just because they had my size, 10.5. Just might have to come back. read more

I was so please with the service I received at Champs Tyler mall in Riverside. The staff members were very attentive to my needs. Also they were representing Champs with good attire. They are very polite and manicured which is hard to find now a days. I would definitely go back to this store. read more

They always have cool shoes but I can never get the employees to actually help they all just rather stand around and talk to each other,the music is always so loud maybe they can't hear anyone walk in. I was there on Friday and noticed the mannequin's shoe's were on backwards,how can I expect anyone to sell me shoe's when they can't even dress a mannequin correctly poor guy. read more

Champs Sports - Backwards shoes on mannequin - Sports Wear Near Me - Riverside, California

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This review is for Jasmine cashier with the hideous eyebrows and glasses. who is extremely rude and hates her job! Fire her the store would be a better place to shop. visits. She can't do basic math either and just is over all a horrible human stay away from this champs worst one I've been too. Won't come back and will also be contacting the DM as well. If you hate your job so much quit. It's that simple read more

***This Champs is very similar to other Champs stores; this one has a decent selection of shoes, hats and sports apparel; while this is not a big Champs, their women's shoe selection seemed to be better than the other shoe stores in this mall--Foot Locker and Footaction*** This mall (Galleria At Tyler) has its own free parking lot. There are structures and lots. It is usually not that difficult finding an open space. read more

Every time I come to this store I think the experience will be different. Sadly, nothing changes. Workers were talking among themselves. Didn't greet or even look in my direction. One another note, they're constantly rude in this store read more

I came during the holidays which I thought would be the worst time to get shoes but the associates were very helpful on getting me what I wanted. The only down side is they don't have a good variety of shoes but that isn't their fault. The employees are what keep me coming back! read more

I love this Champs store!! I came in forgetting which running shoe i wanted & Thomas & Matt both helped me fun the perfect running shoe!! The prices aren't that bad & this place is spotless compared to other malls! read more

Went in there trying to buy a gift for my mom and I set my phone down and an employee there took it and put it in one of the sweat pants trying to be slick and get it later. I was if I could use there phone guy says I can't it's company policy. Then I ask if they can turn down the music so I can hear my phone ringing and he says no it's company policy. I asked to speak with a manager and he told me he was a manager. I seriously doubt any manager would be folding clothes though. And there Apple Pay doesn't work at any of those machines. Waisted an hour of my time for nothing. And almost got my phone stolen. Never again. Great deals. terrible customer service/employees read more

Bad customer service! I will never shop at this location ever again! no acknowledgement what so ever. The guy "employee" was to busy walking around the store on the phone chatting away. The African American lady needs to be retrained seriously! No clue on what customer service is. She made me feel as if I was on her time. Regret spending my money at this location. read more

Came in the store for some comfortable walking/standing shoes and the associates got me a very stylish and comfortable shoe. Service was great, very helpful! I will be coming back to this store read more

Bad customer service they don't even try to help out which sucks cause most champs employee were very helpful but not this one.. Waste of time read more

I will NEVER shop at Champs again! My daughter ordered shoes on Black Friday in the store because they were out of stock. They said we could have them shipped to our house. The girl behind the register clearly did not know what she was doing, and apparently did not put our apartment number or my correct phone number so they were unable to deliver them. After my daughter waited weeks for these shoes, that she paid for with her own money, we were told there was nothing they could do but to give us our money back. The shoes are now sold out...everywhere. I am beyond disappointed in the customer service at Champs! read more

Salesperson are not that helpful. They have a better choices of shoes but they don't have that much sizes.

Poor service. Had to look for help not once but twice. No one asked me if I needed help. I had to tell the guy if he can get me a shoe. Then he didnt even bother to ask if I like the shoe. Did I need a different size. Nothing. Him and the guy at the cashier seemed to be more interested in talking with the female there then doing their job. Very poor service. Paid for my shoes and left. Not a happy customer. Id put no stars but its not giving me that option. read more

Went in looking for a team t-shirt in a x-large, none in stock was told to leave my name and number and they would call me Weds 12/21/2016. They were going to get shirt from another store and would be in on 12/21/2016. They were to call me, no phone call. I called 3 times and no one had a clue. Was left hanging on the phone until I hung up and called again, was they didn't know anything about this no sorry no nothing bad customer service will not shop here again!! read more