Thanks so much to OHA HVAC Plumbing Chimney & Fireplaces for their very prompt and courteous…read morecustomer service. A special thanks to OHA tech, Matt Thomas who fixed our ailing HVAC system quicky and even replaced the filters for us! Matt was professional and personable. Thanks again.

I used a highly rated company (C1) found on Yelp in the spring to turn on my boiler. They…read morecouldn't. They told me that I had to have the gas company to turn the gas on. They also charged me for cleaning. When the heating season came, I had the gas turned on, I called C1 again to get my boiler turned on. They still couldn't bug quitedc me to replace both valves for $4k or get a new boiler for $8500. OHA was the second company came to give me a diagnostic. Mr Bryan discovered that the water pipes were completely empty and found a spot on the radiator where the pipes were disconnected. No wonder the boiler won't turn on! However, OHA doesn't repair radiator pipes so he left me this valuable information without charging me a penny! I found a 3rd company came to repair the valves and saved thousands from the 1st company. Forever thankful for Mr Bryan!

Thomas was very professional. He diagnosed our leak very quickly and made the necessary repairs in…read moreshort order. I would highly recommend this company.

Michael & Son must have plenty of customers because they certainly don't seem concerned about…read morekeeping them. I filed a complaint over a year ago after they installed an attic fan, and I never received so much as a response. That experience should have been a warning. On the day of the scheduled installation, I was notified they were running late. Because I had another commitment, I had to cancel, and we agreed to reschedule for Saturday. When Saturday arrived, the technician told me he wasn't there to install the unit--he was there to collect a fee that, according to my contract, wasn't due until the installation was completed. That made no sense. I declined to pay early and sent him on his way. Fast forward to this week: after calling on Monday because my air conditioner wasn't working, I had to wait four days for service despite being a membership customer. When they finally arrived, I was charged $350 to replace a part that costs about $21. I was then told I had received several "huge discounts" because I'm supposedly a loyal customer. It certainly didn't feel that way. To be fair, every technician I've dealt with has been courteous, professional, and knowledgeable. My issue isn't with the field technicians--it's with the way the company is managed. The office staff has consistently been unresponsive, dismissive, and unwilling to address legitimate customer concerns. Promises are made but not kept, complaints go unanswered, and customer service appears to be an afterthought. I cannot recommend Michael & Son based on my experiences. There are plenty of HVAC companies that value their customers. Michael & Son either has no idea what's happening with its customer service, or it has decided that maximizing profit is more important than earning long-term customer loyalty. Either way, customers deserve better.

Matt & TJ arrived near the top of the agreed arrival window, introduced themselves with a firm…read morehandshake and a business card, diagnosed the problem, gave me a quote, and, once agreed to, got right to work, all in the first 15 minutes. Respectful professionals, they represent the company well. The guys were easy to communicate the issue with and transparent in explaining the necessary work. The busted pipe was replaced and tested before the service arrival window even ended, which freed up my afternoon nicely. I highly recommend Plumbing Innovators. I feel confident in their workmanship because of the honest nature of the guys, in addition to the one year warranty on parts. I'm pleased with the pricing and the prompt completion of the repair.

Brett has been out to my house several times. Each time a thorough diagnosis, reviews the repair…read morewith you, explains the process and the estimate. Always a pleasure to work with. We have been using Plumbing Innovators sins 2012 for all our Plumbing needs. Everyone from the receptionist, technician and the owner (Richie) have been a pleasure to deal with No job too small and easy to deal with. We NEVER use anyone else! Pricing had been very reasonable for all repairs.

Thank you very much Antuane, for a job well done! Your team made working with your company a…read morepleasure. Mike T. was excellent installing several switches and outlets. When he ran out of time, Mike W. came back and worked through some challenges in my old house, to expertly finish the installation. Good service, competent techs and fair prices. Who could ask for more? I will be a repeat customer and speak well of Baylor Electric to all my neighbors.

Antuane and the team from Baylor Electric were outstanding…read more I was experiencing a complicated electrical issue affecting multiple areas of my home, and it was honestly pretty stressful. They arrived promptly, took the time to thoroughly troubleshoot everything, and clearly explained what they were seeing and why. Instead of guessing or trying unnecessary repairs, they carefully traced the problem and correctly identified that the issue was coming from the power company's line -- which saved me from paying for work that wasn't needed. They were professional, patient, and reassuring throughout the entire visit. I especially appreciated how respectfully they treated both me and my home while walking me through the situation. If you want electricians who are honest, knowledgeable, and focused on solving the real problem rather than just selling a service, I highly recommend Baylor Electric.

If you want the best in electrical installation and service, don't go anywhere else. Rick Thompson…read moreis the best!!! This is a family-owned Christian based company and the employees do an excellent job and are so courteous. I used this company for all the design and installation of my electric in a brand new home and multiple indoor and outdoor projects on our farm. I wouldn't even consider using another company.

I have been with this company at least 10 years, always good service dependable, service…read moretechnicians honest . But this inspection I was very dissatisfied, when I called to get clarification on the technicians duties all I got was excuses from the receptionist .

I have an account with Robert B. Payne, it was that time of the year to service my furnace,…read moreunfortunately my furnace was on its last days. All the reps were very friendly and professional. They came out on a Wednesday, the first technician (Andrew) nice guy told me the bad news LoL (I needed a new furnace) the second technician came soon after with my service agreement and finance agreement approved! (John another very helpful rep) By Friday afternoon afternoon i had a new furnace! I believe his name was Kevin, he was very knowledgeable, polite and GREAT customer service skills! I highly recommend Robert B. Payne

Very friendly and professional, the service was great and affordable. If I ever need an…read moreexperienced electrician again I know who to call .

Just got my whole house wired up as it was new construction. Wyatt was amazingly fast, responsive…read moreto my needs, and changes that I required. The work was of very high quality. Just no nonsense good contractor!