I started seeing Dr. Martinez about 18 years ago and always considered him an excellent dentist…read more His original staff was friendly, trustworthy, and professional, and I especially want to mention Graciela. She was a wonderful assistant, a true asset to the office, and a real loss when she left. I always enjoyed my visits, and I appreciated watching how confidently Dr. Martinez worked. Things changed when Mary joined the office. I felt she was not honest with me about scheduling, and I brought my concerns directly to Dr. Martinez, hoping he would address the issue. Nothing changed. Later, when I needed another dentist to review my records, I asked Mary to transfer them. She was impatient, told me she would take care of it, and never did. That incident made my decision clear. I wish Dr. Martinez had taken my concerns seriously when we spoke, but because nothing was done, I will not be returning to his office. I have since found another dentist whose office is just as skilled and far more caring and friendly. In my opinion, Mary hurt his practice, and it is unfortunate that the problems were not addressed when they were brought to his attention.

Everyone is always so kind and attentive. I love coming here! They explain the process and will…read moreanswer all of your billing questions.

April, the dental hygienist rocks! Dr. Lee, though it was a very quick check-up time with her is…read moregreat too. From the time I made a call for my appointment to the time I arrived this afternoon, I was totally impressed. Initially I was told they do not have any schedule available for a new patient. Then I got a call and they left a message saying they could accommodate me after all. I immediately called back and made my appointment. Love the facility looks fairly new, if not they really make a good job maintaining it. Love the computer imaging system they used instead of the usual molding thing to get impressions of my teeth. Very warm and accommodating young ladies in the front desk, sorry I forgot her name. Will definitely recommending this to my friends and family.

Very professional dentist office. The hygienist was gentle and explained everything patiently and…read morethoroughly. Very light handed. Great service at a very responsible price. I will definitely continue to use this dentist. Leslie, the office manager does a great job of making you feel comfortable and relaxed.

Doctors are great. However, the retainers provided crack too easily and are very expensive (over…read more$300) to keep replacing over what seems like a material quality issue. There should be some minimum time warranty on them.

The whole staff is professional, happy, friendly, and makes you feel comfortable and valued the…read moreminute you walk in. Dr. Riley was energizing, friendly and professional. Sana and Christi are truly talented at what they do. I can't say enough of the amazing experience I had with them as a new patient. The price of their services was way less than I expected. I'm so happy I found them!

Dr Galvan & staff are an amazing team. Very friendly, informative, and professional…read more Amazing customer service

Dr. Galvan , Dr. Herod , and the entire staff are very professional and organized…read more The waiting room is comfortable, nice , and has a few "perks " not many dental offices have. Since they took over the practice from Dr. Kalmus my oral treatment has been excellent and " up front" with the cost of it. I would recommend North Babcock Dental services to anyone requesting/requiring dental services. Thanks again for the professional work and staff friendliness . As always, as a customer, asking up front on the procedures being done will save you time and "headaches " when the bill comes in. Great job by ALL!

Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

The assistant and dentist here were friendly enough, but I have to say I sensed they were in it…read moremore for the money than for giving me the treatment I needed. They diagnosed me with periodontal disease which would have had a negative impact on my work opportunities. I got a second opinion a few weeks later and was told that I had significant build up of plaque but that I most certainly didn't have periodontal disease. Very displeased with the approach to treatment.

I completely feel like I got ripped off. Had an appointment to get checked for a root canal and the…read moreexam consisted of the doc reviewing my X-rays and tapping my teeth. And to charge me $100 for that is insane! That was a waste of my time because he could have reviewed my X-rays without me coming in. Needless to say I'll be finding another dentist because paying for pointless exams/appointments isn't on my list of things to do.

My routine dental appointment was best ever. I received great attention to help me have healthier…read moreteeth for a long time. The hygienist was very knowledgeable and answered all my questions and the dentist was also a true professional. It was so good to have all my questions answered as well as tips to take care of my teeth at home. My husband is going to come to this dental office also because he knows that the service is excellent. Office experience was also very good. I appreciate all their professional quality of service. Thank you very much, Helena

Overall, I've had a very positive experience with this dental office. Dr. Chew is outstanding,…read moreprofessional, knowledgeable, and always takes the time to explain procedures and answer any questions. The dental assistants are also exceptional and make every visit comfortable and reassuring. The office is conveniently located, and the facility is modern, beautiful, and impeccably clean. The only area that could be improved is the front desk experience. One of the staff members came across as a bit dismissive and not particularly welcoming, which doesn't make the best first impression. I also have an ongoing issue with an insurance claim. My insurance company requested additional documentation about a month ago, but the office has not yet provided the requested information. I've sent several follow-up emails and left multiple voicemail messages but have not received a response. I hope this matter can be resolved soon, as the lack of communication has unnecessarily delayed the processing of my claim. Overall, I highly recommend Dr. Chew and the clinical team for the excellent care they provide. I only hope the office improves its communication and responsiveness regarding administrative and insurance-related matters.

My experience with Elevate Dental has been disappointing and frustrating…read more I experienced repeated delays involving referral coordination and was ultimately informed shortly before a scheduled appointment that the referral necessary for treatment was no longer active. This issue was discovered by me rather than proactively identified by the office despite months of waiting for care. I also had concerns regarding the professionalism of front office staff. During a scheduling call, I found the interaction dismissive, condescending, and unhelpful. When I requested management involvement, I was told management would review the matter, but I never received the callback I requested. Instead of communicating directly with me regarding my concerns, information about the situation was reportedly discussed with my case manager. This has raised serious questions for me about communication practices, patient respect, and whether discussions about my complaint were necessary and appropriate. My concerns include delays in care, poor communication, failure to return management calls, referral coordination issues, and lack of transparency regarding requests for records and information. Patients deserve professionalism, accountability, and direct communication when concerns are raised.

They did a bait and switch on me. They gave me a price, but then the insurance company wouldn't…read morepay and they upped the price even from what they had given the insurance company. I would not recommend this dentist office. Also, the filing that they did for me, fell out in three months, and I had to go back to my old dentist to get it fixed.

The staff are wonderful. Dental Hygienist and dentist are exceptional. Extremely personable. First…read moretime i've ever been to a dentist office and didn't feel like I was being over charged and slightly ripped off. They made me feel comfortable and they genuinely care