TV in each room - check; Sedation dentistry available -…read morecheck; Excellent and knowledgeable staff - check; Actually IN network with insurances and don't just dupe you claiming they "accept" all PPO insurances - check; Great dental office, would highly recommend. Don't waste your money and go to offices that aren't actually in your dental insurance's network.

Great dentist and dental technicians. Have never had a bad visit... and most people don't care for…read moregoing to the dentist.

As a dental professional, I was mortified by my recent visit to Windcrest Cosmetic Dentistry. I was…read morescheduled for a routine cleaning and exam at 3:00 p.m. The hygienist I was schduled to see, Dominique, was running behind, so the dental assistant brought me back, and Dr. Patel -- whom my husband and I have always had great experiences with -- performed my exam first. The hygienist finally came into the room around 3:20 p.m., and by 3:36 p.m., I was already checked out at the front desk. I have never had a cleaning that lasted only about 15 minutes (which included the time Dominique had to santize the dental chair, saliva ejector and water hoses), especially being overdue for my regular visit. What concerned me even more was the lack of infection control. The dental instruments were opened from the sterilization bag before I entered the room. I had to ask the hygienist to sanitize the dental chair, saliva ejector and water hoses because it didn't appear to have been cleaned prior to my visit (white particles visible on surfaces mentioned), and I was handed visibly dirty patient glasses. As someone who works in the dental field, I found this completely unacceptable and concerning for patient safety. It also saddens me that when I brought this issue to the attention of the front office staff upon checking out, nothing was done to address or rectify the situation. No apology was offered, which was very disappointing and left a poor final impression. Whether this was due to running behind schedule or simply a lack of care, the experience was extremely disappointing. Despite my positive experiences with Dr. Patel, my family and I will not be returning after this visit.

Update 4/7/26 - My most recent experience with your office was below expectations and has led me to…read moreconsider seeking care elsewhere. I visited for a routine cleaning in late 2025, during which I felt the dental hygienist appeared inexperienced and uncertain in her technique. After the cleaning, while measuring periodontal pocket depths, the probe was left in my mouth while she turned away to chart. Additionally, the pressure applied during the exam was excessive and inconsistent with my previous visits, where my dental health has been stable. When Dr. De La Garza came in for the exam, I mentioned my concerns and expressed that I did not feel the measurements were accurate. Despite this, I was advised to schedule a deep cleaning, which I believe may have been recommended based on those questionable measurements. More recently, I received a call to schedule my next cleaning. During that conversation, I calmly and professionally explained my prior experience and shared that I was open to continuing care with the practice, provided I could be scheduled with a different hygienist. I also emphasized that my intention was simply to share feedback and resolve the issue. I was surprised when the response I received was an offer to remove me from the call list rather than address my concern. When I expressed my surprise and reiterated my desire to remain a patient while having my concerns acknowledged, the conversation was abruptly ended. After more than 10 years as a patient, I find this experience disappointing. I value the care I have received in the past, but I am concerned by how this situation was handled. I hope this feedback is taken constructively, as my preference would be to continue care with your office under improved circumstances. (4/7/26) Update #2 - I contacted the office and spoke with the Office Manager to ensure my concerns were clearly communicated. While she did offer the option of scheduling with a different hygienist, I was interrupted during my explanation of the situation. She referenced notes in the chart and appeared to focus on defending the hygienist rather than simply listening. As a registered nurse who also works in service recovery, I place a high value on active listening and empathy. I was disappointed by what felt like a lack of both during this interaction. Had my concerns been fully acknowledged with a simple apology and then followed by the proposed solution, I would have been willing to schedule an appointment immediately. The call itself lasted less than five minutes. This reinforces my impression that my concerns were not given adequate attention, or the office manager was just too busy to listen. Unfortunately, this experience leaves me feeling as though patient relationships and long-term retention may not be a priority.

Just had to write a review to let everyone who is afraid to go to a DENTIST- has not been to Dr…read moreShults office. He and the staff are so amazing i promise you will have a calm,quick & why hadn't i come here moment! You will feel amazed and look foward to when your next visit is! Everyone is on hand to help from entering to leaving. You just need to come visit to feel the experince. You are family in many ways.Excellent Dentist!! Amazing staff!! Darlene

i had dental issue re my dental implants over the weekend I called Dr Shults office and was able to…read moreget an appt within 48 hours Dr Shults excellent dentist and prides himself in quality care he gives his patients. Dr Shults and his staff are very patient oriented. I am so glad Dr Shults is my dentist and highly recommend his services to all who need a dentist

AVOID THIS DENTAL PRACTICE! I waited 2 weeks for an appointment for a tooth ache. I entered their…read morevery old run down facility and cost counter started. They gave me one estimate for $7,700 with insurance for 3 crowns (see photo). The average price for a crown in Texas is $500-$1200( see photo). BUT by FAR the worst part of visit was they done ABSOLUTELY NOTHING FOR MY TOOTH that I went in for no antibiotics, no fillings, nothing. So, now I have to try to deal with a toothache after these thieves took my money for nothing. Then it was time to leave and they presented me a bill for $76 (I guess for their new building fund.) They charged my insurance and me for a cleaning but then told me I needed to return for cleaning. I REPEAT STAY AWAY unless you won the lottery or have a lot of money.

they expect payment before services are rendered for a 5% discount. they will not do a cleaning…read morewithout a full check up in advance. the offer no payment plan and are not on a PPO preferred list. It's literally like pulling teeth to get anyone to call you back and their estimates are always off. I paid $790 for three fillings in advance only to be called 2 days before my appointment to be told I would be expected to pay another $300 at the time of my appointment. Feels like a total bait and switch and money grab situation. I would not recommend going to this dentist.

Staff is amazing. Dr. Klenke is extremely thorough & spent probably an hour a good 15 minutes for…read morethe exam portion and a good 45 minutes explaining rationale and answering all my questions on top of the many recommendations he had for me. I had Dr. Walters extract all 4 of my wisdom teeth a couple weeks later. There was a little confusion regarding the chauffeur on the day of the appt; no one ever informed me that my ride would need to be present in the waiting room for the entire duration of the procedure which was a little frustrating but not something I would consider to be a major inconvenience. Post-op had very very little pain even off the pain meds--I even had a complicated impaction for one tooth yet still very little pain--Dr. Walters knows what she doing! Had to make my own follow up appt after the extractions which was a little confounding because no one else ever brought the matter up; generally I would expect that this would have been scheduled before hand or at least the matter would have been brought to my attention by the office staff--all in all, this is a minor issue/mistake and don't believe that this warrants a rating demerit. Both Drs. Klenke & Walters are both extremely professional & highly personable & especially courteous. I would absolutely recommend this dentist office. The hygienist & clerical staff are great! Very professional & efficient. Teri, the financial coordinator is great as well--very clear & patient in planning for the financial aspect of the treatment plan. Very very VERY satisfied customer overall & will def remain a customer; I have my routine cleaning & porcelain fillings appts already scheduled! Will most likely follow up thereafter w/ Invisalign, finances allowing of course. Thank you both very very much office staff, Dr. Klenke & especially Dr. Walters! You've made this experience enormously better for me than what I had originally expected. You guys are doing great, keep at it! I am a legitimate customer and have no ties whatsoever to this business outside of the doctor-patient relationship. My review was not encouraged or seen by any staff prior to its posting.

I have been going to this practice for almost 2 years. The doctor that has been working with me has…read morebeen extremely helpful and friendly. I make it a habit to know what services I receive and what kind of benefits that are associated with the services through insurance. Yesterday, I received a bill in the mail (first time) saying that I owe almost $2,000. (The bill has no information of any kind explaining where this amount is coming from) So, naturally I was concerned and called the dentist office immediately. This is the first time I am seeing or hearing this amount billed to me. I spoke to a newly hired office employee that explained to me that I had been carrying a balance for almost 2 years for services that were rendered. Everytime I get any kind of treatment or service, I make it a habit to PAY IN FULL the amount that is owed the date services are rendered. If not, then I set up a PAYMENT PLAN to cover any remaining amount the date services are rendered. The young lady on the phone explained to me EOB's that are covered through insurance and the remaining amounts are billed to the clients. My questions were why am I just now receiving a bill? Why are you threatening to send me to collections in 10 days if the bill is not paid in full? Why did I not receive a statement, phone call, or bill prior? Why would I continue to get services/ treatment at an establishment if I have an open balance? Why doesn't the bill show detailed information about what was billed for and why? The billing system that created this document hasn't been updated since 2022 showing the lack of monitoring the billing system has. (Shown at the bottom of the bill) Keep in mind, I received this bill (for the first time) 12/23/24. Two days before Christmas. Judging by the past reviews of disgruntled prior existing patients, it seems that I am not the only one who has had issues with the billing department and the LACK OF TRANSPARENCY through billing. I would never agree to pay for services, NOT knowing the full amount that is due at the time of services. This type of business practice appears to be shady and not forthcoming. This kind of business practice literally leaves a bad taste in your mouth.

I've been seeing Dr. Weems since the ink was still wet on his diploma. Always great service. Now…read moremany years later with the addition of implants and Dr. Morales it just keeps getting better. I'm going to need to see him first thing in the morning because of a possible abscess. I can't seem to get around these implants... my problem not theirs. Don't hesitate. It's worth the effort.

I received a second opinion on a crown, my own dentist told me I had a cavity. I did not have a…read morecavity in my tooth that had a crown This dental office saved me over $1000. I will now use them as my dental office. Thank you Dr Weems and Dr Flores.

Great office and staff. From the start to finish I had a great expierence. Trish and Dr. Lien are…read morewonderful and thorough with how they handled my visit. I definitely recommend and will be going back.

I like coming to this dental office. Always on time and very gentle dentist. My family has been…read morewith this dental practice for over 15 years.

I hate dentists, but this place has outdone itself in patient care! Everyone there is respectful,…read moreand at my previous dentist I felt like I was one of their test dummies they use in school, but at Canyon Springs I feel like a human being. They talk, joke, and are very reassuring and gentle. It feels like they learn what they hate at the dentist, and try to not implement that on their patients. They're great at explaining the costs of any procedures, understand that everyone isn't perfect at keeping their teeth at 100%, and are ready to plan payment options with you.

I have been seeing Dr.B for many years. I have seen the office outgrow their current space and am…read morelooking forward to their new building. Noteworthy they diagnosed my husband with an infection during a regular exam. Had he not been treated it could have become very serious, since he has other health issues. I got Invisalign five years ago with great results. I am maintaining the alignment with liners to prevent tooth shifting due to aging. It happens to all of us and Dr. B is helping me to maintain my teeth for a lifetime. The practice is busy. If you happen to not like a hygienist ask for another. Amanda the office manager is very accommodating and reasonable. Love you guys!