I had a great experience with this body shop while getting my liftgate fixed. They showed real…read moreintegrity from start to finish, were upfront and honest, and never tried to upsell me on things I didn't need. The customer service was excellent -- they truly listened to my concerns and worked within my budget, which I really appreciated. It's rare to find a shop that balances quality work with honesty and respect for the customer. I highly recommend them and would absolutely come back.

I could not be happier with the fast and reasonable service - they fixed my little car after I was…read morecarelessly hit on the street by someone that didn't leave a note - I love this little car so it hurt my heart... these folks were always in communication.. they offered fast service to fix her and even washed her up to a beautiful shine for me to pick her up - nice shop with very nice and friendly employees - !

From start to finish, my experience with Caliber Collision was exceptional. Every staff member was…read morefriendly, professional, and genuinely caring -- especially my service advisor, Adeli Marquez, who went above and beyond to make a stressful situation feel manageable after my rear bumper was crushed by a car wash company. I truly appreciated the consistent communication and updates throughout the entire two-week repair process. The coordination with Enterprise Rent-A-Car was seamless as well. I was picked up and in a rental car within 20 minutes of dropping off my vehicle at Caliber. When I picked up my car, it was ready earlier than expected and looked absolutely stunning. The paint match was flawless, and the car honestly looked brand new. Knowing the repairs are backed by a lifetime warranty gave me even more confidence in the quality of their work. I highly recommend Caliber Collision and their talented technicians to anyone looking for top-notch service, excellent communication, and beautiful results

I called to make an appointment for replacing my brake light (it was very difficult to remove the…read morepanel to get to the brake light) and they told me to just stop by. I was greeted by a friendly worker that showed me to the front office and was helped by Josh. He told me it would just be a moment and it was! They had it fixed and ready to go within 10 minutes free of charge! Thank you Josh! And thank you to the guy that replaced the bulb! (I didn't get his name). I'll definitely be sending customers your way! Very friendly staff and clean reception area. :)

First I have to say that I contacted every top-rated dent repair business on Yelp to compare…read morequotes, and took my car to a couple of respected local businesses that specialize in paintless repair. Express Dent & Paint was THE ONLY business that had the confidence to try and repair my car. The dent was in a very difficult spot along the edge of the fender, right on a crease. They were totally honest and transparent from the start that they couldn't guarantee a 100% repair (that would require regular body work/respray). But they were confident they could get it at least 70% repaired. Chris arrived and was very polite and professional. He got to work but after a while it was proving to be more challenging than expected due to the thickness of the steel and the location on my fender. It was looking better but not up to the 70% he had hoped, so he said he would only charge me 50% of the quote for his time coming out if that was the best he could do. But he didn't give up, and with more glue pulling he made it look tons better! Now the dent is barely noticeable, and you'd have to really look for it to find it. In my opinion it was $300 well spent, and the remaining imperfection is not worth spending $1200 at a body shop on a 23-year-old car. Chris is a magician and I highly recommend Express Dent & Paint.

I thought it would be a major hassle to get some scratches and dents repaired in my own driveway,…read morebut car looks as good as new!

This is the third time I've trusted Iron Horse Auto Body in Santa Barbara, and once again they…read moreexceeded my expectations. The first time I was there, a young driver who was just learning to drive crashed into the front of my car, causing extensive damage. Iron Horse did an incredible job restoring my car, working with the insurance company, and making the entire process as stress-free as possible. They even took the time to reassure my son, who was driving at the time even though the accident wasn't his fault. Their kindness and professionalism meant a great deal to us. Recently, while my car was parked at Gelson's, I noticed a light orange, powdery residue that looked like it had dripped down the side of my car, leaving long streaks. I was concerned that something had happened to the paint, so the first place I thought to go was Iron Horse. The owner came outside, carefully looked over my car, and immediately put my mind at ease. She explained that she didn't think there was actually any damage to the car and suggested they try removing the residue first. She asked their technician, Pudge, to take a look. He came out with a polishing compound and a buffer, and within just a few minutes every mark completely disappeared. I was absolutely blown away. When I asked what I owed them, they simply smiled and said, "Nothing." I was so appreciative that I gave Pudge a tip. Businesses with this kind of honesty and integrity are becoming harder to find. They could have easily charged me for the service, but instead they chose to help me. Their workmanship is outstanding, but it's their ethics and genuine care for their customers that have earned my trust. I wouldn't take my car anywhere else, and I highly recommend Iron Horse Auto Body.

Great service and quality of work. From Lisa at the front desk to Bobbi in follow-up, these women…read moreknow the business and gave me great confidence in Iron Horse's competence and results. And they delivered! My car is very happy.

May car was towed here after a minor accident. Happy was very friendly, inspiring trust…read more He deemed my car totaled to the insurers, and then kept it a week beyond when I told him to deliver it back to my house. I was out of town. He was getting $150 per day for storage so made an extra $1000 by doing that. He charged the insurance company another $1500 or so to determine its condition and then left it partially disassembled in my driveway. Its damage was minor and so I was easily able to reregister it after a few repairs. I would certainly NEVER return to that business for any work of any sort.

Went to try to get a quote from the body shop. Owner named Happy more like Grumpy would just not…read moregive me a quote for a car repair. Even though I called in yesterday and a lady at the office said that I can come in. Whatever wasred my tume and just wanna let yall know there a angry/cheap owner in there. Peace

The quality is fantastic, and the service is both great and fast. I highly recommend Hector and his…read morecompany!

Hector did a great job installing tint to new car, explained my options and had it done very…read morequickly. Very clean and was extremely helpful and professional. highly recommend.

This review may be hard to believe as it is not common for this type of business, BUT it's all…read moretrue! Chris took care of me from the moment. I dropped off the car and even before that and arranging our schedules, until I picked up my vehicle. He stayed in constant contact with me with updates practically every day. I have never had such a wonderful experience dealing with a repair shop. Not only was the service stellar, but the repairs were wonderful. My car looked like new and not only that, they took my car to the Acura dealership and Santa Barbara to make sure all the sensors were calibrated properly. I don't know of any other company that would go above and beyond like that Kudos to the owner of Classic Collision, to Chris, and the team. I dropped off my car in Santa Barbara, which is their closest location. The service was done at their Goleta location not far from Pepe's and The Habit!

My insurance recommend Classic Collision over another body shop for my Land Rover. It was…read moredefinitely the right choice! Chris was the consummate professional, keeping me updated, and advocating with insurance when additional unforeseen repairs were needed. Chris is highly customer oriented, making concessions and responding to requests with solutions. I felt comfortable leaving on vacation knowing my car was in good hands.

My car was hit on Friday, I dropped it off on Monday all work was finished and ready for pick up on…read moreWednesday. I was assumed when the other parties insurance asked for current photos, the car was already fixed. Had to provide accident pics instead.

My experience at Caliber Collision was disappointing to say the least. The service was subpar, with…read morestaff members seeming indifferent and uninterested in listening to customers' concerns. It made for an uncomfortable experience overall, and I left feeling dissatisfied with the level of service provided. Took my car to another shop.