On January 22nd, 2025 I brought my laptop to The Computer Guy store after trying unsuccessfully to…read moreresolve the problem. In five minutes, he patiently walked me through the problem and may laptop is up and running again. I am so grateful to these experts and hope and pray that they remain in Bayonne. Thank You Computer Guy. Brenda Davis

Nice to know this Family friendly…read moreBiasness is still open, Keep up The Great work. aloha, T~

0 star for the sacmers! In Newark Ferry str,I brought the company's pc for service and paid for the…read morerepair. They told me it would be completed in 48 hours. They neither called nor texted me. After 48 hours I came to the store and they said that the computer is not ready and that they only found a fault. I took the computer back, they did not return the money I paid them. They are ordinary scamers. If it is urgent and important for you, DO NOT GO TO THEM THEY ARE SCAMERS.

Great service! I was able to get my iphone x screen fixed in less than an hour. Paid about $120…read more(including tax). It would be about $280 at Best Buy and Apple. Yea, you read that right, $280!!! That's more than double. Sorry, not sorry, definitely don't want to spend that much! I was able to score a free tempered glass screen protector too!

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

They turned a a disaster into a wonderful experience!!!! My hard drive crashed & i thought i was…read morelost! I will never go anywhere else! The work was done quickly & with high quality care. The service was beyond excellent with constant updates until my laptop was finished. some of the best customer service I have ever received, bending over backwards to ensure my satisfaction. The Prices where more than reasonable & you wont find a kinder or more trustworthy shop around!

Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

This is a complaint for authorized retailer Boost of Bayonne located at 559 Broadway, Bayonne, NJ…read more07002. The phone number is (201) 455-8890. On 2/24, I attempted to redeem an offer that Boost Mobile only offers through dedicated Boost Mobile stores where you can purchase an iPhone 5/S for $99. I searched for over two hours calling different authorized dealers who did not pick up the phone or did not have the phone in stock. I finally called Boost of Bayonne which had the device in stock. Initially, the employee confirmed that I was a new account before confirming that he had the requested model in stock, as he clearly wanted the new activation commission. Already, I felt uneasy, but I skipped my planned dinner, and headed over to the store to purchase the iPhone. The employee at the store was sarcastic and rude from the onset of the transaction constantly calling his partner for assistance and speaking in Arabic while laughing the entire time. Anyway, so the employee tells me that I have to pay for the unlimited plan at $60. I countered that no other store in the past few days had mentioned that to me. He then tells me that it was Boost policy and that I could just go on the website and downgrade it immediately. I countered that sounded so fishy and I also countered that it did not indicate that in the promotional literature or the Boost website. The employee then fessed up and admitted his boss told him that he could only sell the iphones with the $60 unlimited data plan. I informed him that I was in telecom sales in the past and I knew exactly what he was trying to do so I took my phone out and dialed Boost Mobile customer service. He suddenly got nervous and started fidgeting while calling someone on the phone. Finally, he tells me, "okay buddy, I will give it to you for the $35 price, no worry" so he allegedly enters the phone ESN into the Boost system. Suddenly, he tells me that the system is not taking the phone info. I aske him to try another phone and he lied stating it was his last phone despite mentioning he had PHONES in stock on the phone. I give him a look that indicated I knew he was lying. He offered to show me the screen and tried to take a picture with his cell but his hands kept shaking because he was clearly nervous from lying. I walked out, called Boost Mobile, they offered no resolution but to sell me the phone for an extra $50 dollars. I declined and then the supervisor told me he was sorry and that I should call more stores to find the phone. Ridiculous resolution for attempt at fraud because clearly Sprint is so desperate for business after falling to 4th largest carrier in the industry that they do not care about resolving anything. I would have liked the business to have been reprimanded by Boost Mobile for fraud. The experience with the authorized retailer is unacceptable. The way Boost Mobile customer service is equipped to deal with a problem like this is also unacceptable. This is the reason why Sprint has the horrible reputation it has in the wireless industry.

Business is under new management! Fantastic service came in with a broken screen and was able to…read moreget it fixed quickly as for a fair price! I would recommend this store for anyone in need of cellphone repairs. Even if you don't have service with Boost, they'll still do their best to help!

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!