As first-time homebuyers, working with Roman Trevino was perhaps the best decision we could have…read moremade for this overwhelming process. He is, without a doubt, the most patient, knowledgeable, and detail-oriented realtor I've ever worked with (and just a lovely person to boot). Roman took the time to truly understand what we were looking for and worked tirelessly to ensure that every option aligned with our needs. He made us feel comfortable and confident at every step - always listening, answering questions with care, and offering practical advice when viewing apartments. When we finally found *our* apartment, he was with us every step of the way, helping us assemble an outstanding team of professionals who made the process seamless. He expertly managed the complex coop application, ensuring that we felt completely organized and prepared at each stage. Having him in our corner when we encountered roadblocks or issues, made the overwhelming moments feel far more manageable. We are incredibly grateful for his guidance in helping us find our forever home and for the team he built around us. I wholeheartedly recommend Roman to anyone searching for an apartment or home (and have already done so multiple times). Do yourself a favor--work with Roman!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!

Martin is such a good person. He went above and beyond to help me with my lease and get me settled…read moreinto the apartment. Very friendly and attentive, and always willing to support me with anything I need. Thanks so much!

Highly recommend Angelica B to all of my fellow Brooklyn girlies. Angelica helped me and my…read morepartner get into our dream apartment in Brooklyn for a very fair monthly rent price. For context, I HATE brokers, especially New York brokers, they are always unorganized, anxious, and often don't listen to anything I say. Angelica was the exact OPPOSITE of a typical NYC broker - she is organized, calm, listens, and is very quick in helping you to get the apartment you want. I highly recommend hitting her up if you are looking for an apartment in Brooklyn - truly the best. Hope to stay in my current apartment for a decade and then reach back out to Angelica in 2035 for a new one.

Jeffrey Spiegel is not professional at all. Non responsive after the initial contact and no…read morefollow-up with my questions. Very negative experience with him. However, the apartments are still listed and more added under this realty company. Not sure if they are profiling but definitely not good business practice on their part. If only I could rate them a zero.

I had a very negative experience with Josh Palace, as have others here. Early this month, I…read morescheduled a tour for a suspiciously cheap studio apartment near Prospect Park. Josh confirmed the tour time and asked that I text him when I was on my way. The day came, I texted Josh, and drove an hour from Long Island to the apartment. When I arrived at the scheduled time, Josh texted and asked if we could reschedule. I was shocked and tried to call him. He ignored multiple calls before eventually picking up. He was incredibly non-apologetic over the phone. Eventually, he told me that he wasn't sure if he had locked the apartment door from a tour days ago (??) and that we could try the handle. We were thus able to enter the apartment -- his lack of regard for safety was obvious. On top of all this, he asked for a significant broker's fee should we rent. Despite failing to even show us the apartment! Once I returned home, I looked up the property and saw it had an extensive list of health and safety violations -- more than any apartment I've ever seen. The apartment was also on the market for an entire week, despite being a cheap option in a good location. It is my belief that Mr. Palace, who charges a fee for every application (which is completely illegal, by the way), attempts to squeeze out as many fees from as many people as possible before accepting a deal. Long story short, I will be avoiding Brick and Galo and so should you. Their too-good-to-be-true listings are just that. Josh Palace is not to be trusted.

Zuz Realty is the scum that we all read about. Avi and his boss/partner David rented my son an…read moreapartment. They Collected rent and security and he moved in. A week later we get a notice from the real Owner Ruby, telling us the whole thing was a fake. Lawyers involved, NYS involved. Avi=shit

I had a chance to work with Matt I Hershkowitz Licensed Real…read moreEstate Salesperson Zuz Realty Corp LICENSED NAME Hershkowitz Israel NY LICENSE # 10401305232 (Expires 07/05/2023) And my experience wasn't pleasant. The agent scheduled an appointment to see a apartment at 130 Bay Ridge Parkway, Brooklyn, NY and we agreed to file the application. Unfortunately, after the initiative he never respond the call and any txt to go forward with the application process. Haven't experienced anything like this before. Would not recommend the agency to work with. Sincerely, Elena

We had the pleasure of working with Craig Paulson recently on an apartment search for my 21 year…read moreold daughter and friend. Craig was amazing. He spent a whole day with the girls on a search for the perfect apartment and neighborhood. They truly found it In the Upper West Side of Manhattan. The rental process was not easy but Craig stuck with it and did a ton of work behind the scenes to secure the property. The girls are so happy and so are the parents. Craig also made their day of apartment hunting super fun for them complete with a ride through the streets and park on City Bikes. I highly recommend Craig for any of your real estate needs.

I cannot recommend Craig Paulson highly enough!…read more I was going through a very challenging personal situation when I started my apartment search, and Craig treated me with immense kindness, empathy, and respect from day one. He went above and beyond to show me a lovely apartment in Brooklyn--complete with a private backyard--owned by a wonderful mother-and-son landlord team. But what truly set Craig apart was his dedication: he was quick in responding to communications and stuck with me through the entire application process, guiding me through every detail until the keys were in my hand. His professionalism, patience, and genuine care turned a stressful time into a successful move. I am incredibly grateful for everything he did for me. If you need a real estate broker who is not only dedicated and sharp but truly cares about his clients as human beings, look no further than Craig Paulson!

Worked with Donald to find a place to live in the NYC area. He is extremely professional,…read moreknowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald!

As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald…read moreLai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City.

Elana Delafraz was extremely helpful in finding and securing my apartment. In particular, her…read moreresponsiveness and guidance made (a usually stressful) process smooth and straightforward. Would recommend to anyone in search of their next home.

Daniel and Chris were very helpful and friendly. They were very responsive, honest, and answered…read moreall of our questions. They made the rental process very smooth and easy!

Amazing level of service, Zealestate is a true professionals!…read more I was in situation when my moving date was in 6 days and i still haven't find my new place. Even if you have good credit score and money, it's still not easy to find a good place and have a reasonable realtor who can help you, there are so many details you need to know. I decided to give a try this company. First i got the call from Sam, he asked me what apartments i'm looking for and he sent me list with 5 places. They all were actually very good, I picked the one that was closest to my work and I scheduled showing. I met with Marvin and he was incredibly professional, honest and upfront. He answered to all my questions and showed me apartment, literally everything was clear and transparent for me. There was no weird feeling like with other agents I met recently and he was responding very fast to my messages. I applied in the evening and the next day in the morning i got the answer that I approved. It was very quick, specially when I didn't have much time left to find a new place, they just literally saved me! I wish I worked with them before in the beginning of the month, so I could save myself a lot of time and avoid so many problems with searching new places. Everything just went so smooth. Definitely recommend to everyone, you can rely on these guys. Everything went on high level of service and painless for me. Marvin and Sam, thank you again!

Seriously-- heed the reviews…read more Omar was 20 minutes late to our apartment viewing before calling to say he couldn't make it-- he seemed apologetic and gave us the code to let us into the apartment, so I shrugged it off. As it turns out, this wasn't a one-off and he often cancels on his clients with no notice. After viewing, we were pressured into putting in a competitive offer above the listed price, plus a 15% broker fee (absurd, but we were unfamiliar with the renting landscape in NYC after the FARE Act went into effect). It took almost two weeks, and many, many calls, emails, and texts from both of us and our guarantors (we spent literally hours trying to get in touch with Omar), to finally be sent the application materials. ANOTHER week passed with no reply or acknowledgement before we gave up on the unit. The whole experience left us feeling frustrated and ignored. Do yourself a favor, avoid this group and any of their units. No matter how much you like the apartment, there will be another one-- without the headache.

I woked with Michael Zats to sell my apartment in Brooklyn Heights. He was, in all respects, the…read morebest broker I have ever worked with. The apartment was listed for sale in November, 2024. Several other brokers said it would be difficult, perhaps impossible, to sell then and suggested I wait until Spring. Zats had a photographer taking pictures the day after I signed the selling agreement and held an open house about 7 days later. He held two other open houses and I had multiple bids in 18 days. I especially appreciated that he called me on almost every one of those 18 days to update me on what had happened that day with my apartment. Zats had a strategy for selling the apartment, he executed that strategy and effctively communicated what he was doing to me. And key to this very successful sale is that he worked extremely hard.

Lior Leo Cohen is SO unprofessional and rude. Not surprised to see other negative reviews here…read moreabout his embarrassing conduct. We were setting up an apartment viewing and then he randomly just stopped answering the day it was supposed to be. I emailed, called, and texted him with no response. Finally called again a few hours before the showing and he tells me they have someone else signing the lease. It takes a matter of seconds to email me back to let me know, but instead I have to hunt you down, and somehow you think that you deserve a FIFTEEN PERCENT BROKER FEE FOR THE ANNUAL RENT??? Actually unreal. What an embarrassment to the Brooklyn Heights Real Estate name. Not interested in any other listings they may have had for me instead now. Learn to be professional and you won't lose business.

What an amazing helpful service. When we really needed last minute notary help, Brooklyn Prime…read moredropped everything an ensured our baby would have his passport documents in order. Thank you so much!

This is a scam. Do not rent an apartment from Katarina or Marek. After we moved in, they tried to…read moremake us pay an extra 1k for the washer and dryer that were already in the unit and were included in the apartment. After moving out over 6 months ago, we still haven't received our security deposit. She claims to have mailed it but refuses to send tracking numbers or zelle/venmo instead. We are out thousands of dollars now because of her and won't get it back until it's resolved in court. Search Katarina and Marek on reddit to read even worse experiences. This city is expensive enough, don't make your life harder by working with them.