I had to be out of town for 12 days. I had left Sophie at the Chapel Hill Pet Resort before but for only a few days at a time. I was a little nervous about having her there so long. While I was out of town, I was able to go their Facebook page & see photos of her enjoying her doggie summer camp. She seemed to love the little pool. It meant so much to see photos of her while I was away. They posted photos about every other day. This morning i went to pick her up. They kindly brought her out to my car. She had just been bathed (at no charge) & was still a little damp. It was so nice to pick her up fresh & clean. Amanda is a very caring person & I feel safe knowing she is there watching out for Sophie. I have been very happy with the services they provide & the staff. read more

Chapel Hill Pet Resort - Sophie enjoying the pool. - Pet Training Near Me - Chapel Hill, North Carolina

DO NOT BOARD YOUR DOGS HERE! Less than 24 hours after dropping off our dogs for boarding, they called to say that our dogs were so anxious and afraid that they would not come out their kennel, and that we needed to come get them! They refused to keep them- so my spouse had to fly back from California (and miss his child's college graduation) to get our dogs! Both dogs have boarded before, so I can't imagine what treatment they received to be too afraid to come out of their kennels! read more

To preface this review, my dog has been boarded at another pet boarding/sitting business in Chapel Hill for over 2 years now. It's very nice and clean, but a little expensive. For work, I wanted to find a day care that is perhaps more budget-friendly. We took a tour of the facility and left all in complete agreement that our dog will never stay here. Most rooms smelled horribly-- from the moment you walk in and into the area where the dogs are kept. We saw two poop piles as we toured the facility. I don't mind an old building, but it just seemed unsanitary. In the indoor area for daycare dogs, the fencing was broken and looked unsafe. My dog stayed in that area while we walked around the rest of the facility. The staff member that led us around was quite nice! We appreciated that. However, based on a few things that happened during this trip, it did not seem as though the staff was very attentive to the dogs themselves. For the cheaper price relative to other doggie daycare businesses in the area, CH Pet Resort did not seem worth it. read more

My husband and I needed to put our little corgi (Bowser) in doggy day care for a few days and we came across Chapel Hill Pet Resort. We were really pleased with the staff, the services, and the cleanliness of the facility. Our little guy even made a corgi friend during his stay! That very weekend Chapel Hill was hit by a rain storm that took down the power in Chapel Hill Pet Resort's neighborhood. The pet resort didn't have electricity for 3 days which made it challenging to call in, ring the door bell and pick up our Bowser each day. However the staff was very accommodating didn't even charge for Bowser's stay until a few days later when their computers and credit card machines were back up and running. In addition, they even comped one one day for the inconvenience. I would gladly use their day care service again and recommend it to other pet owners! read more

I didn't even go inside. I was appalled by its upkeep. There was an awning in the small "play area" fallen over with metal poles fallen over. Trailer park for dogs. read more

We made the mistake of purchasing a 4 visit day care Groupon for CHPR. We took our dog for her first visit and the place was disgusting. There was a dog turd in front of the front door and the place smelled horrible. The printer apparently wasn't working so they couldn't print out a contract for us, but they also didn't even bother to get our names or contact information or anything. When we walked outside we could see that they had put our dog all by herself in a yard full of dog poop. The gate didn't close all the way, so our small dog was able to run back into the building. A couple of minutes later the guy who works there came out looking for her. They had lost our dog before we even made it back to the car! Needless to say, we did not let her stay, so I guess we're out of the $40 we paid for the Groupon. I definitely wouldn't trust CHPR with any pet. read more

I love many things about Chapel Hill Pet Resort. My dog is happy and tired when she comes home. Sometimes I spring for a wash and nail trim so she's happy and clean and tired. Mostly I like that in my hectic world, they are extremely flexible both for day care and overnight care. I have made some VERY last minute requests and have been greeted with kindness and, most times, a spot for Stella. read more

I recently went on a 2 week vacation overseas--by far the longest I've ever been away from my pups! Boarding them here allowed me to feel at ease and not worry about them while I was away. They looked and smelled great when I came to pick them up, and I know they had a great time! read more

We have an active Jack Russell puppy and have used Chapel Hill Pet Resort on several occasions - overnight and daycare. Their buildings are clean and neat, the staff is friendly and clearly loves animals. They have two playgrounds: indoors and outdoors and they have play times and no extra charge. Their pick up times are flexible and convenient - morning and afternoon 7 days a week. They also offer tours daily. read more

We have had only good experiences with Chapel Hill Pet Resort. Our golden retriever, who has terrible separation anxiety, loves going there. Every time we drop him off he is eager to get back and meet other dogs and doesn't look back at us. It's easy to schedule his stays, and we've never had any hassles dropping off or picking up our pup. Max loves it! read more

They were able to take my dog (Tallulah- 4 year old Great Dane/Lab Mix) when I made last minute travel plans this past weekend, and she had a fantastic time! She can be a bit of a rambunctious handful which always makes me nervous to board her, but they put me at ease giving lots of compliments when I picked her up. Tallulah normally bolts out when I pick her up from the kennel. This time she turned around, put her paws up on the counter, and licked everybody goodbye. It was a huge relief, and I'll definitely be using them again! read more

I LOVE Chapel Hill Pet Resort! I have an anxious German Shepherd, Tesla, who hates change. As you can imagine, I was extremely nervous about sending her to daycare. I tried another daycare, but it seemed like the staff just stuffed as many dogs as possible into a room, with little supervision. That is not the case at Chapel Hill Pet Resort. The staff, especially Kat and Josh, have exceeded my expectations! They took the time to properly introduce Tesla to the staff and the other dogs, instead of just shoving her into a group with a million other dogs. Tesla now goes crazy with excitement every time we get in the car for daycare. Not only does the staff tell me about Tesla's new friends whenever I come to pick her up, but they also post pictures of the dogs throughout the day!!! I have even noticed improvements at home. Tesla used to submissive pee whenever we had guests over to the house, but she hasn't done so ever since she started going to daycare. I HIGHLY recommend Chapel Hill Pet Resort!! read more

My golden retriever loves it here. It is the most reasonably priced in the area. My husband and I both work full time, and with rainy weather ruining our morning exercise, she was getting antsy during the day and chewing. I have been taking her 2 days a week for the past couple of weeks. She pulls me to the building and jumps up and down until she gets checked in. When I pick her up she is "smiling" and wet, a sure sign of a good time for my water dog. She is passed out for the rest of the night when I take her. My only complaint is that she smells horrible when she comes home. They do offer baths for a charge, but I'm pretty cheap so I haven't taken them up on it, and bathing your dog more than once a week is bad for the skin. read more

This was the go-to place for my pup until recently. Kat and Josh were amazing - kind, patient, knowledgeable, accurate with billing, and unfailingly reliable and efficient. Even though you know how grimy things can get with dogs all over the place, it was clean as a whistle in the office every time I walked in the door. Now suddenly nearly all of the staff, including the managers, are new. They're doing their best but they have a hard act to follow and there have been some unfortunate mistakes. CHPR may come back up to speed when everyone has been trained - but my dog and I really miss Kat and Josh & the tight ship they ran. Not sure what happened... read more

Jack has had several stays with the folks at Chapel Hill Pet Resort and I have always been pleased. Easy to set up a stay and the in and out is always quick and I see the same staff which I think is always a good sign. When Jack's "person" passed away and I was worried about him listening to me and also his becoming more territorial at home, Kat suggested I talk with Georgia regarding some training. It was wonderful! She came out to my home and did training for me as well as Jack (he was a much quicker learner!) She offered to come again but felt like we would not need it. She was absolutely right! With just a couple easy tips and changes in how I handled him, he has become much more relaxed and he and I are both less anxious when visitors come. I appreciated the suggestion and the help. read more

Our furry friend has been to Chapel Hill Pet Resort a handful of times, and absolutely loves spending time with Amanda and her wonderful team. Amanda is always so friendly, accommodating of our crazy schedule/needs, and puts us at ease knowing she really understands the dogs that are boarded at the Resort - Snipes runs to the door every time we arrive! I recommend Chapel Hill Pet Resort if you're looking for a welcoming place for your pet, without all the extra fees and craziness! read more

I love it. Our little pup (Pancake) loves it there and she is always so excited to go. Whenever I go and pick her up, she is always happy and tired! read more

Fantastic people at this facility! Our dog was better when we picked her up than when we left her! We left our dog at another kennel for less time than with CHPS and our dog came home sick for almost a week! She had hot spots, she was limping. All she wanted to do for the first 3 days was sleep and lay around. When we picked up our baby from CHPS, she was happy and when we got her home, she ran around our backyard playing fetch. No hotspots, no sickness. She was well rested and the bath and nail trimming they gave her at our request was topnotch! Kat and Josh and the other young gentleman that was there were nothing but courteous and kind to us. Have already booked another stay for our baby! We have finally found a home away from for our baby! Thanks Kat and Josh and others!!! read more

My Balto and I love Chapel Hill pet resort....Kat and her crew are phenomenal!! I cannot say enough good things about them they love my doggie and he loves them...thanks for being the only place I would ever trust to take care of my very spoiled baby. read more

We have been using CHPR for over two years and can not say enough good things about them. They truly care about the dogs that stay there and have gone above and beyond on many occasions for our large and very enthusiastic Bernese Mountain Dog. He considers Kat and Josh his second mom and dad and loves going there to see his pup friends. Great place! read more

The lovely work of Chapel Hill Pet Resort after my old girl comes home with a colossal gash on her face and her vet visit that cost us a pretty penny that the facility failed to cover or offer reimbursement for the stay even. Then they tried to give us CREDIT like we would ever allow or entrust the safety of our beloved fur child in that establishment EVER AGAIN! Completely delusional and unsafe. Thank You for the pain and suffering you've caused my dog, us, and our wallets. I would love to see a full blown inspection done on those old metal fencing pieces and gates leaning against more metal fencing separating different areas, no wonder her face was ripped open. Now my fur child will forever have a gnarly scar because of an unsafe facility. No empathy, no care, no help in paying for the damage they caused our fur child and us. Mama Bear is pissed and this place will NEVER be used again. There are far better places that are more low key and pet sitting in your own home. This was a last resort to begin with because I loathe boarding my girl as she is almost 9 years old and had only been boarded twice in her life and the place we normally take her to was already booked early for the holidays. If you want a genuine place to keep your fur baby and keep them safe and truly loved, send them over to 'Love Overboard'. Also in Chapel Hill and small for more one on one time with your 4-legged loved one. This place was disgraceful. read more

I can't say enough wonderful things about Chapel Hill Pet Resort. My dog can't wait to get inside as soon as we start pulling into the parking lot. The staff are all dog people who are super knowledgeable, friendly, and flexible. My dog is much better socialized now and always exhausted after his days at Day Care. There's no way there's anywhere better in the area to take your dog for day care unless that place like gives you free gold or something. Go to Chapel Hill Pet Resort and you'll be addicted! read more

The first time my wife and I dropped our dog of here at day care we thought it was too good to be true. However the last three visits it got progressively worse. Yesterday my wife and I pulled up and we could here our dog barking (very unusual for her). We came up to the desk and asked if we could go see her playing and they said no. At this point we demanded and that is when we found out that she was locked in a crate. For the rest of the night our dog was very upset and wouldn't leave our side. But due to obligations and a lot of doubting ourselves we took her back for a second and last day. We were able to pick her up early and again demanded to go back to see our dog. She was locked up again! As soon as she got outside she used the restroom and then drank a bowl of water. This makes me feel that she had not been let out all day. When questioning the staff they became defensive and we felt like they were not being honest. Don't pay to have your dog locked up all day....this place is no good. Also very dirty in the back. read more

I just picked up my boxer after a four night stay, and I must say, I am VERY impressed by the way he was cared for. He had never been to a boarding place, so I was pretty nervous dropping him off. When I arrived, the lady read through all of the paperwork and went over it with me, reassuring that she understood his allergies, prescription diet, leash aggression, and past history. I ended up having to extend my trip, and the helpful staff VOLUNTEERED to go all the way to the vet to buy a new bag of prescription food for him! Moreover, they were very accommodating when it came to giving medication, and I felt I could really trust them to make sure he stubbornly took it down! When I picked him up he was excited and covering them with kisses... he obviously made plenty of canine and human friends! I would highly recommend Chapel Hill Pet Resort to others :) Oh and don't be fooled by the external appearance- it is not a huge fancy place (like some of the boarding places I have looked at), but it is filled with loving caretakers and happy pets! They give so much play time and don't charge for all of the silly "add-ons" like belly rubs and play time! read more