I brought my 2025 Chevrolet Silverado 2500HD in for service and was ultimately very disappointed…read morewith the overall experience. My wife dropped the truck off at 8:00 AM while I was at work, yet I still found myself waiting past closing time to pick it up. The final bill exceeded what I would have expected to pay at a Chevrolet dealership for the same maintenance. While I understand quality work comes at a price, the value simply was not there for the amount charged. What left the strongest impression was sitting in the waiting area listening to the manager/owner conduct business calls that did not reflect the level of professionalism I expect from a company handling expensive vehicles. Between the excessive cost, the lengthy turnaround time, and the overall customer experience, this is not a shop I would choose to use again. Read the comments!

Carfix has a great team. Friendly. Professional. They get you in on time. They have a shuttle…read moreservice. They even send pictures of what they find. Seems like an ideal experience. What killed it for me was the estimate. First, it was WAY more expensive than I thought. But I could have dealt with that had they just broken down the bill for me: parts, labor, recycling fees, taxes. You know, the same way every other shop does it. But when I asked for this, all I got was, "Out system doesn't do that." Dead end. So I went where I could get more transparency.

We had an outstanding experience with Peoples today! My husband was about to leave to drive to…read moreCanada this morning when we spotted a nail in one of the tires. We called and explained, jumped in the car to drive to Peoples. Within an our of calling' the tire was fixed, and my husband was on his way. Robbie and Cris could not have been more friendly and professional. Five stars doesn't come close to the quality care we received today!

The guys at Peoples Tire and Auto are fantastic. Came here for a pre purchase inspection, they did…read morea great job and I drove the car (a 23 year old SUV) for a year before encountering a problem. A super common problem with the model I've run into before. I brought it back to Peoples and they put a new alternator in it that day. They encouraged me to check on the warranty on the part before they started working, when that didn't work out they put it in and finished the job the same day and were very upfront about pricing. Definitely come here first if you have an issue. I'm a woman and they didn't treat me any differently or give me the run around. I've already booked my inspection with them!

I'm a big fan of Chapel Hill Tire and should have written a review sooner. They've serviced my…read moreToyota, Kia, and Tesla over the past few years, and I've been pleased each time. Professional team members like Chance make scheduling easy, offer transportation if needed, and communicate well throughout the process. Their prices are reasonable, and even though it's a chain, the Crabtree location makes me feel like a neighbor.

Great service, fast. Good value for money, didn't try to up charge me. Team were friendly and…read moreattentive.

Thank you! Thank you for being such a good audience. No need to tip your service manager, that's…read moreyou Brandon. So yeah, I love a business where everyone is happy. If they're happy being at work it says a lot about that establishment. Every time I've brought my car in they've been diligent with what needs to be done and honest enough to tell me what doesn't need to be done. That says a lot. So shout out to Brandon - keep smiling! Shout out to the bookeeper for letting me know that my last car was a money pit and I needed to move on. And last but not least -- Shout out to the mechanics who do such a good job of keeping my car in good shape.

Now under the name Midas. I have always received excellent service from this shop. Brandon is…read moreprofessional and always explains what I need to have serviced on my car. Thank you Brandon and the staff.

I had a great experience here yesterday. Right after getting off the freeway, my tire pressure…read morewarning light came on and I could tell one of my tires was losing air. I needed to get it checked immediately. I just happen to see that this place was right around the corner from me so I decided to stop by. The staff was very quick, professional, and able to identify the issue with my tire right away. Their prices were very reasonable, and the service was fast, reliable, and efficient. I also really appreciated the family-oriented atmosphere and the way they treated their customers. I would definitely come back here again if I ever need tire service in the future.

If you need good quick service, pull up at Keke's on the intersection of Atlantic and New Hope…read moreChurch. Pull into one of the probably 20 spots they have right in front. One of the service providers will come to you and ask what you need. They'll take you back to select which tires you want, they have a range of prices, used, new, etc. they will get your car on a couple of jacks and within 15-20 minutes you're done. They do balance the tires but they don't do alignments, just FYI.

Quality Plus is our go-to when our Subaru isn't feeling up to more adventures…read more All of the staff are friendly, helpful, and welcoming. If available, they have loaner vehicles or do shuttle service which is such a great add-on to their amazing customer service. If you are waiting, there is a waiting room with comfortable seating and magazines for reading. They give you a call during the waiting process to update you on your vehicle. We never feel pressured to purchase unnecessary extras but are informed when there may be future visits. The best thing though, is the cookie they put in your car when you leave. Those cookies are delicious and it's a nice touch to their service.

The best thing about Quality Plus Automotive Service is the people. No, it's their customer-centric…read moreservice. No, it's their pricing. No, it's their quality work. No, it's their compassion and sense of humor. No, it's ...well, EVERYTHING! This was my second visit to the Wake Forest location, and my 2017 Mazda6 has not run this well since I bought it in 2017! They have performed some larger items, and much to my surprise, the cost was much less than the dealers in Raleigh. Unlike the dealer, I didn't have to take the car back for a second visit to get the initial repair fixed!! To top it off, they replaced the battery in my key and vacuumed out my car without asking. And the cookies they leave on the dashboard are delicious. As long as I am living within a 2-hour drive of the Wake Forest location, I'll be a loyal customer. Thank you to the great folks at the Wake Forest location!!

I am writing to express my deep appreciation for the exceptional service I received at Peak Auto…read more My car had been experiencing frequent engine stalls and cranking issues that occurred regardless of whether the engine was hot, cold, moving, or stationary. This became a significant safety concern when the brakes and steering failed simultaneously. Despite the OBD not registering any codes and the fuel line appearing normal, your team took on the challenge. Even though the intermittent cut-off was difficult to reproduce, your perseverance and meticulousness paid off. After two and a half days of thorough investigation, you identified the crankshaft sensor as the culprit. I am incredibly grateful that you only charged me for the repair cost, essentially donating the extensive diagnostic time and effort. My car is now running smoothly, and more importantly, I no longer worry about being stranded or losing control of the vehicle while driving it. I trust no one else with my car repairs. Thank you for your dedication and professional service.

I recently had the radiator fail on my Subaru Outback. I thought we were done for but John and the…read morestaff at Peak saved the day. One day, new radiator and oil change and AC service back on the road!!! Thank you Peak Auto I'm a solid customer!

My car broke down and was towed to Cary Car Care after being recommended by GEICO. I was initially…read moretold the diagnostic fee would be $130, but ended up being charged $176. Later that evening, they called with a repair estimate of $2,156 to replace the radiator fan, thermostat, and tires, plus $309 just to refill the antifreeze. When I called to ask about alternatives, they only reduced the price by $20. That felt excessive, so I decided to get a second opinion. I ended up going to NC Complete Auto Care, where the radiator fan was replaced for $881. They didn't charge for refilling the antifreeze and said the thermostat wasn't an issue and did not need to be replaced. They also let me know I could safely wait on the tires for a couple more months. I appreciated the transparency and will be taking my business there from now on. I can't recommend Cary Car Care based on my experience.

Terrible service! I…read moreaccidentally made my appointment for Wednesday 10/30/24 instead of Wednesday 10/23/24 but brought my car in Tuesday afternoon 10/22/24 and got checked in. No call or text Wednesday 10/23/24 so I called at the end of the day and was told they hadn't started working on the car yet but I was in the queue for the work to be done in the morning. I called today Thursday 10/24/24 and they still hadn't touched the car! And that's when the mechanic told me the appt. was for the 30th. I realize it was my mistake on the scheduling but why didn't the check in lady tell me I had the day wrong? And why didn't someone notice yesterday when the car was sitting there all day? And why did they say the car was in queue to be worked on in the morning? I'm on my way out of town for a family emergency and this messed me up so badly. I've been calling all over to see if I could get a rush job on the work. Really terrible service and I will never go back here or recommend them. Update: I appreciate the businesses response but there was another aspect of this situation that bothered me. When I realize the date mistake I asked the guy who answered the phone if they could squeeze me in. He said: if someone who has an appointment doesn't show up or cancels we can get you in. But I can't make any guarantees. I kind of expected that he'd try to see if he could accommodate me but he just said sorry...can't do anything. And I would feel differently if he had at least shown some empathy.