I went into the Dartmouth location last week to get the side skirt replaced on my Mustang. I had it painted and ready to go. I was told what clips I needed and to stop in after I got them, didn't need an appt., as it was a small job. After a couple of visits to Ford where I was given the wrong clips twice, the service person finally told me that I couldn't get the clips I needed without buying the whole piece, aka a new side skirt which would need to be painted. So I went back to Chapman's and they were able to put on the skirt with the old clips, which appeared to be in decent condition. The job was quick and done on the spot and he didn't even charge me!!! I was shocked and that kind gesture has left a lasting impression with me. Good people, all friendly and professional. I will take my car there when I need bodywork and would certainly recommend them to anyone who asks. read more

I had such a good experience at Chapmans Halifax. Not that I was happy to be there under those circumstances! But they were so friendly and helpful, and led me along the way. Everything was taken care of, not only the car but they arranged the rental too! read more

I was hit by a deer on November 8, 2022 and Chapman Autobody (Harbourside) were authorized to do the repairs. They booked me in for January 3, 2023. I emailed Chapman Autobody today (December 30, 2022) to confirm everything was still good for Tuesday (January 3, 2023) for my repairs. They emailed me back and said they did not order the parts and there was no appointment. I called them to have a discussion to find out why nothing was done. I even pointed out for them to read the chain of emails from start to finish which clearly stated by me that I was authorizing Chapman Autovody to complete the repairs on November 14, 2022. The manager says well I am new here and that the person originally looking after my file is no longer employed at Chapman Autobody. To top it all off the said manager says the following "There is nothing I can do for you, I will order your parts next week sometime and we are fully booked to the end of March". Great customer service right. read more

Great pain free experience with Chapman's Auto Body. Car was finished ahead of schedule too which is nice. Paint has a nice finish to it. and they managed to blend in the surrounding areas of my ten year old paint job so you can't tell anything happened. Paint is glossy, and free of orange peel. Post paint detail was done extremely well too. Great to have my car back to looking 100% read more

Chapman Auto Body - Before accident - Body Shops Near Me - Halifax, Nova Scotia

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By far the best shop in the city. I've had minor repairs all the way to a side of a vehicle destroyed, all looking like it came from the dealer by the time they are done. More so, the team there is great to deal with. They have rentals on hand and then do updates automatically so you know the progress of things. read more

My 2020 Chev Silverado 2500HD was brought in to have some damage to the left rear repaired. The truck was returned to me improperly repaired and damaged. They gave me some touch up paint to paint some unpainted areas they forgot to paint. Installed the labelling on the tailgate crooked. The new bumper was installed crooked. I brought the truck back in to have a label installed and to have the bumper reinstalled properly several month's after waiting for a tailgate seal to come in which is still not available, but is not the body shops fault. I suggested using an after market seal. When I went out to pick the truck up again I was told the wrong hitch came in. This was the first time it was brought to my attention the new hitch was not installed. Furthermore, the right side of the truck by the bumper has several scratches from the shop reinstalling the bumper. They denied causing the scratches. I've had other cars repaired by this shop with no problems, but this recent experience is extremely unprofessional and poor quality. Many communication, workmanship, and professional problems. read more

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A grey truck hit my car and took off, while I watched. After dealing with that trauma of a hit and run, I then had to go through the insurance claim process. I chose Chapman's. It was an unexpected frustration, as you can imagine, during this time of year to be in a rental and waiting for the return of your car so you can get back to a normal routine and through it all Chapman's was excellent! Staff was courteous, kind, efficient, professional and caring about the situation. Mike, the manager, is a prince among men - always available, patient in my frustration - and Shelley, the customer service rep., is friendly with a constant and genuine 'have a great day'. I would recommend them to anyone! read more

I went to Chapman for the best job and service. I ended up with a rush job done a week early and it really shows. Disappointed with the outcome, the work was over priced and I should have gone with the cheapest quote, it would have been just as good. read more

After being the victim of a hit and run more than a year ago I have been further victimized by the incompetence, negligence and dishonesty at Chapman's Auto Body. Not only were they unable to diagnose or repair the issue, they repeatedly returned my SUV and assured me there was nothing wrong with it and it was safe to drive. The manager and owner were both rude and dismissive with me. Convinced that there was an issue with my SUV I took it elsewhere. It took the new shop less than 30 minutes to determine that the rear axle assembly was badly damaged and had never been repaired after the accident. I have been driving my family and clients (the vehicle in question is a limousine) for over a year in an unsafe vehicle. My insurance company has been very apologetic on behalf of Chapman's however at no time has Chapman's offered me an explanation or an apology. They will not even take my phone calls. I have spoken with both the manager, Trent, and the owner, Calvin. Both men have defended their actions and refused to accept any responsibility despite multiple inspection documents from two other auto shops. They claim they did "alignments" on my SUV however with a bent axle it IS NOT POSSIBLE to perform an alignment so these are blatant lies. Save yourself a lot of time and stress, get your vehicles repaired elsewhere. Your family's safety depends on it. read more

My car was damaged in an accident and the windshield got a few chips from the accident. It went through insurance which was 6grand in damage and they didnt fix the windshield. I went back about the windshield and they claimed it wasnt a result from the accident and wouldnt fix it through insurance. It was damaged during the accident and they said it wasnt. They also took half the summer yo fix my car and used a bunch of used parts to repair it. Worst service ever! read more

My son was involved in an accident 2 months ago and we were referred to Calvin at Chapman's. Calvin and Mike (and the gals in the shop) have taken great care of my son and his brand new (6 month old) truck, it felt like we were old friends. The insurance company has been difficult to deal with (and I have been a client for over 25 years). His truck has been fixed up good as new, thank you to Mike, Calvin, Alyssa and Jen!! We will be recommending you all to anyone in need of your services! Melanie Bond read more

This is my 2nd time using them - one through insurance, this one without insurance. Both times, very professional service and quality work! This time I used the Bedford location...From Bente's estimate to Trent's communication, customer service was top notch. I was kept informed of the progress of the work. Estimate on when vehicle would be ready was kept. Service area was extremely clean. My wife even commented it was by far the cleanest garage bathroom she has even been in! :) Would highly recommend. read more

Been unfortunate to be involved in a few fender benders over the years and Mike and his staff have always given me the most awesome customer service. They've always done an excellent job fixing my vehicles as well. I recommend for all my family and friends. read more

great team, great service. i have them detail my cars each year, no better place to trust your vehicle. read more

A month ago I had the unfortunate experience of having my Matrix hit on the passenger's front end by a big cube van. My Matrix was parked at the time. The driver of the cube van was very sorry. The front end bumper was so badly damaged that you could see the windshield wiper fluid canister. The car was towed to Chapman Auto Body in Halifax ( a 35 minute drive) where it took them 10 days to repair it. I was very pleased with the repairs. They put on a brand new bumper, etc. I can see why my insurance broker Aviva refers its clients to this body shop. read more