Clean and no smell. Service is excellent! All nurse are very caring. They treat every patient with…read moresame loving care.

My god dad has been at this facility for over 8 years and was recently transferred for no reason…read moredue to the staff stating they no longer offer long term care. They did not notify myself or my brother in writing and only informed my brother on 7/9 the day before the transfer took place on 7/10. I had to request the transfer notice from the ombudsman and the notice stated the transfer request was due to family request which is fabrication on their part. I have since filed a complaint with the CDPH and in the process of relocating him to a facility with Vietnamese speaking staff as he does not speak much English and they transferred him to a facility that does not have Vietnamese staff. In addition, this transfer occurred exactly 1 month after raising concerns with the ombudsman about patterns of neglect and their failure to prioritize and respond to my god dads' call light on multiple occasions when he needed breathing treatment/assistance. Do not leave your loved one here as you can see they will retaliate and find a way to get rid of residents/patients while family are left misinformed.

My long time friend and former person I provided care at home for is very difficult to reach by…read morephone. Seaside terrace always makes an excuse why they can't get her to the phone. It makes me suspicious of something going on that they're hiding. Furthermore they are rude to me no matter how kindly I ask you my friend on the phone, they even hang up on me. I don't drive and transportation to the facility is expensive. But when I do make it over there believe me the director and I will have a talk like no other. It's ridiculous how hard it is to get some service here.

There are many places pike this. However, Seaside has out done all the others. The staff is very…read moreattentive, kind, polite, and helpful. I have personally watched them react in a very positive manner with those who require more attention than others. As for me, they have been exceptional in all of my needs. For this, I am grateful rooms are clean, well-kept, beds and lining very well chabged never missing a beat. I have been here for almost 5 years and plan on staying for as long as they will have me! Thank you, Seaside!

(10/10 if I could!)…read more The staff at Mission Palms truly goes above and beyond. I was hesitant about bringing my father, who is 93, there for rehab after a skin graft procedure on his feet. However once we arrived, Nurse Marianne reassured me he is in good hands and she was absolutely right. Everyone there is kind, professional, and genuinely caring. They even got my (very cranky!) father to participate in PT and activities--and somehow won him over. My father said they clean and put new clothes on him everyday. After three months, he fully recovered and was dischargedI could honestly write a book about all the positive experiences we had. The facility appears old however it is clean and dingy odor free. If you're looking for a place for your loved one, I HIGHLY recommend Mission Palms. Amazing team and excellent care.

I've had a few family members stay here for long term and rehabilitation. Although some things are…read moremissed from time to time, it's a busy facility so sometimes the 1:1 care is not always present, but the staff most times we've come are all friendly and will answer questions and requests. Place is always clean and tidy.

Westminster Terrace staff are always so kind and helpful and they deal with both the residents and…read moreguests with a high level of empathy, care, and personality. The property is well maintained with many options for the residents. I'm glad we found Westminster Terrace!

After moving my Dad into his first assisted living home, we were pleasantly relieved seeing the…read morecaregiving team in action! Gabby, Eduardo, Arlene, and the rest of their team is caring, loyal to their residents, and they show happiness in their role here. We hope Dad loves his new digs and we are glad we decided on Westminster Terrace!! Special thanks to Sofia and Leah!!

I had a loved one here after a hip replacement. I could not be happier with the care here. They…read morewere recently remodeled and it was clean, bright, and smelled great (pleasantly surprised). They have an amazing team. Andy and Cheryl were amazing from start to finish, true patient advocates! Rehab team was so encouraging and friendly! Let's not forget the nurses and cnas, they are truly angels! So kind and helpful! If you have a loved one needing rehab and nursing care this is your spot! Now my loved one is at home thriving thanks to them!

I think they can approve everything. If you have a loved one go there make sure you get everything…read morein writing. Always believe in what your gut tells you. I don't have to give you all the facts but they took my brother to the doctors appointment left him on a gurney without a wristband of where his location is but yet two people from the state Stuff said he has a band on he didn't have it that day they took them off and so without my consent and I'll leave it at that. They said he denies it my brother says I think they think I can feed myself can't feed himself I've never seen them feed them so that's all I'm gonna say the rest will probably be in the Orange County register or the news. If they had a -4 stars there would be -10

Great medical staffing. Great professionalism. Great office staffing (nursing, physical therapy…read morestafing).

This is my first time in this type of a facility. The quality of care is outstanding. I've received…read moregreat physical and occupational services to help me during my recovery and the nursing staff really shows care in how they perform their jobs( definitely passionate). Overall, my experience here has been GREAT! Kudos to the Administration!

Thank you all Staffs for great services with our community . Will definitely refer our service to…read moreothers

I've been wanting to write this note of gratitude note to the caring, dedicated 24/7 Care at Home…read moreteam for a while since my dad's passing. Without your professional & passionate army of doctors & nurses, I'd think it would've been a difficult time for us to navigate through this challenging period. Special shout out to your angels as you continue to go above & beyond to help those in need of your services. It's definitely a high recommendation from my family!

My mother Verna Hargrove has been at this facility for about a week. I have seen no less thanna…read moredozen health care workers in her room asking about her care. Yesterday she had a care team of 4 people meet with me to discuss her care. Occupational therapy, nursing, nutrition, and social worker. She is getting the best care I can find other than myself. I am extremely happy with this health care.

The entire staff and front desk staff are very sweet and super helpful...its very clean…read moreinside...they do a great job of keeping it clean...if you have a relative that needs a little more care then you can give or a rehabilitation place....they are really good at this location...