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    Preferred Excellent Care

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    Recommended Reviews - Preferred Excellent Care

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    2 years ago

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    13 years ago

    An Excellent Agency for seeking Home Health Care or Hospice Care.

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    Infinite Love Homecare

    Infinite Love Homecare

    5.0
    (25 reviews)
    3.5 mi

    Yes. Great service and helpful people Care was appreciated. Ask for Kim if you live near…read moreUpland or Rancho

    Finding Infinite Love Home Care Residence 2 in Yorba Linda, was the answer to many prayers. Truly a…read moregift from God. My Mom had reached her final years of living on her own with resistance to moving out of her home. The time arrived when she could no longer live independently and through an amazing home placement specialist, Louie Caraig, I found Infinite Love Residence 2 an absolutely stunning residential property, immaculate and well-appointed in the upscale neighborhood of Amalfi Hills, Yorba Linda. My Mom resided under the best care possible in loving hands, safely with Infinite Love Home Care owned by Gina (Giannina) and Jed Adolfo (Mom called him JP). Gina, a registered nurse, and her husband are a wonderful couple, honest and caring who treat all clients as their own family. They strive to give the best in everything. Mom had her own beautiful comfortable room, gifted caregivers 24-7, access to in-home coordinated medical appointments, med management, healthy personalized meals of choice, daily activities, music, aromatherapy, and gentle hygienic personal care. Mom needed special attention with meals and other needs which Infinite Love's Home Care staff enthusiastically provided at all hours. Holidays were blessed with catered meals, festive decor, music, celebration, and warmth. Infinite Love's Home Care management, caregivers, and support team are highly skilled and treat all clients with dignity and compassion. I was always contacted when questions arose, or my Mom needed anything. It was wonderful to partner with the care team and I was always treated kindly and respectfully as my Mother was. My Mom thrived at Infinite Love Residence 2 for nearly 3 years. I was able to visit at any time or call and speak with her. I had the freedom to be present and available for my Mom even though we were living in separate residences. During my Mom's final days I was welcomed to stay by her side and helped care for her day and night. Gina, Jed, and the Infinite Love Home Care staff are rare and unique. I found no other board and care facilities that came close or matched anything comparable to the quality and optimal care offered to the clients and client's families at Infinite Love Home Care Residences. The owners and caregivers are like family to me and I am forever grateful that my Mom was so well cared for and loved as she was at Infinite Love Residence 2. I had continual peace of mind. I will never forget Gina and Jed, Jeffrey, Grace, Dondie, Candice, and Alma. They were the Angels who assured my Mom lived her best life possible until her final breath and made certain I would have treasured memories of my time with my Mother in her final years. I thank you with my heart and soul, you have all been an ultimate blessing in our family's lives. With deepest gratitude.

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    Infinite Love Homecare
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    Care Partners At Home

    Care Partners At Home

    4.5
    (63 reviews)
    10.8 mi
    Certified professionals
    Discounts available

    My mother underwent a knee replacement and required long-term assistance after returning home…read more Kaiser referred her to Care Partners for in-home care during her recovery. Over the course of several weeks, I worked closely with Lina while arranging the additional support my mother needed following her surgery, which had been significantly delayed due to the Kaiser strike. Throughout the process, Lina was professional, compassionate, kind, and extremely helpful. There were several frustrating moments related to scheduling issues, many of which I expressed to Kaiser. Lina was always honest and transparent, explaining that all of their Spanish-speaking caregivers were currently assigned to other clients. Even so, she consistently took the time to listen to my concerns, answer questions, and help explore possible solutions. Lina maintained regular communication to ensure my mother received the specific care she needed when she needed it. While there were some scheduling challenges along the way, Lina remained proactive, attentive, and supportive, helping us navigate each obstacle. She also worked closely with her scheduling team to make sure my mother's care needs were met. I am grateful for Lina's dedication and commitment throughout this process. Thank you, Lina, and thank you to Care Partners for the care and support provided to my mother during her recovery. Enrique M.

    'Care partners' must not understand the term "care" I am…read morebeyond frustrated with this unprofessionally run company. Caregivers are constantly canceling shortly before appointments, and then no replacement is sent. Imagine leaving an elderly client, who pays you well because they need help with everything... to fend for themselves. Not very caring At All!! We have asked for consistency with the caregivers, but instead they keep sending new people which is very stressful for the client. Not very caring! Every time they send a new person, we have to train them, and some of them are simply not qualified for the job Not very professional! Getting a hold of case managers like Gina and Hilda is difficult and they don't return calls or messages. Even multiple messages. Super unprofessional. We were canceled on (AGAIN) at midnight, last night. It is now almost 5pm the following day and nobody has returned phone calls and messages or offered an explanation..not even and apology, and they will not let me know if they have someone on the schedule for tomorrow as requested. Could it get more un-professional? I really doubt it. They have One awesome caregiver there, but she might not be working with them too much longer, and she is honestly the only reason we are not going forward with another agency at this moment..but that will change the second she is no longer there. The communication was great in the beginning, as my client has them hired 12 hours a day, seven days a week Then slowly communication became more and more difficult and time consuming and the cancelations started to occur frequently and during the middle of the night. I am the nighttime caregiver who then has to cancel my daytime clients to stay and do the job the Care Partner agency was hired to do. I have had to cancel on other clients 4 times in two months because of this agency, which not only makes me look unreliable, it also means I have to work 36 hours in a row without a break Totally unacceptable I just tried one last time at 7.30pm and was told rudely to call back tomorrow for another round of leaving messages for people who will not be calling back. Ridiculous!! I absolutely do not recommend this company, Care Partners. It must be a joke. The care is simply NOT there!

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    Preferred Excellent Care - homehealthcare - Updated June 2026

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