The service here is very professional and so friendly by the two charming ladies…read more Almost 2 years here and the service and my clothes are always impeccable Do not hesitate to come here ... A GEM

I live in Napa and I started using Chardonnay because it is close to my home. The Cleaners I had…read morebeen using for decades is on the far side of town and depending on the time of day could sometimes take as much as half an hour to get there, so I switched to Chardonnay. That said, I have usually found them to be very good cleaners so no complaints about the quality of their work. Also, the billing system they use seems to be accurate and efficient. Also some nice discounts on select days are a bonus! I've noticed most of the reviews here are either five or one star and I find myself having to agree with many of the one star reviews. The two young ladies who work behind the counter are seldom pleasant to deal with. They almost never smile. They seldom greet a customer coming in the door. I've never heard them say thank you and they generally act as if they really are not happy being there. Employee attitude has a big effect on business. If customers feel they're being treated rudely, they will go elsewhere. I think the manager needs to be paying attention to the one star reviews because they are numerous. And maybe the young ladies need to take an online class on customer service and relations. If they were a bit kinder and more pleasant toward their customers, they would find much of that kindness returned.

I was shocked at the cost! 8.50 for normal size washer and a whopping 14.75 for the large washer…read more I feel sorry for the people that can't get to another location.

Windsor Valley laundry wins the sweepstakes for most expensive laundromat I've ever been to / you…read moreliterally need a credit card, not coins: Smallest load : 8.75$ Medium: 9.75$ Large: 16.75$!! If I had not have walked out by single basket of laundry, would've cost me $20 by the time I washed and dried it. Dropping them off at a full service laundry would've been the same money if not less!!! There was an old woman in there near tears. I asked if she was ok. She said "I have no car. This is the closest to me. It's costing me like $40 to do laundry". This is....outrageous... and unacceptable

Many machines are out of order with no sign posted. Getting managers attention nearly impossible…read moreand when able, angry I bothered him. Place needs new management. Currently they owe me $5.50, doubt I'll get it back.

1st Commercial Washer does not work, coins get stuck, no out of order sign to warn you, either…read more Commercial Dryer across from out of order commercial washer does not dry, either. It did not work when we were last here 6 months ago either. Owner needs to put out signs & or repair or replace these machines.

I drive from Guerneville to use this laundromat instead of the one here. It's totally worth it…read more Faster, cleaner, cheaper, safer, and I've never had a problem finding parking or machines that work, even on the weekends when it's the busiest. Thank you!!!

I have rarely used a laundromat in my life and was a bit intimidated walking in but everything was…read moreso easy to use and clean that I had no problems getting all my laundry done within an hour. There is a coffee shop, bakery, bank, and park all next to the laundromat so there is plenty to do to fill your time as you wait for items to finish in the machines. There is a coin machine as well as laundry goods available for purchase with quarters.

It's a decent spot w repaired machines not neglected. I prefer the one by Walmart ( same owner ) in…read moreRP , shhhhh! It's more chill w a great selection of local shops and Walmart next door! ( on Golf Course) Santa Rosa Avenue one is good too, w a Mexican store , head shop and Vietnamese Sandwich shop next door !

I chose this place because of the reviews. Boy was I shocked. This place is filthy and small. I…read moredidn't want to be a snob so I did a load or two... The machine doesn't churn out HOT water. Doesn't wash clothes well and way longer drying time.

Straightforward cleaners, short turnarounds, quality cleaning and reasonably priced. Haven't used…read morethem for anything but dry cleaning.

New owner Paul has been a pleasure to work with! We've only used his wash & fold service so far -…read moreour washing machine is awaiting repair (and parts are delayed due to Covid - Eek!) so Paul has been a huge lifesaver! Wash & Fold currently costs $2/lb. He's rushed the service when requested and he's always been friendly and positive. We'll definitely try his dry-cleaning services when we have need. Thanks Paul!

I rarely write reviews, but this laundromat truly deserves recognition. From the moment I walked…read morein, the place was exceptionally well-maintained. Every machine was spotless, in perfect working order, and clearly cared for regularly on a day to day basis. The floors and waiting area was immaculate. No dust, detergent spills, or lint anywhere in sight. The staff was friendly, attentive, and quick to help when I had a question about one of the machines. They clearly take pride in keeping the space welcoming and organized. There was plenty of seating, clean restrooms which made the whole experience comfortable and efficient. Great job! Thank you!

Morning staff is very nice, place is clean and has everything you need, but the night staff is very…read morerude she yelled at us for coming at 7:50 when they close at 9, would not recommend coming in the afternoon.

I brought in four dresses to be hemmed and two to have the sleeves shortened. When I first dropped…read morethem off, I got the sense that alterations weren't something they were thrilled to take on -- I was even gently discouraged from leaving the items. But I needed them done and the location was convenient, so I went ahead anyway. I was told to come back the following Friday, and when I did, I was genuinely impressed. The dresses looked absolutely *gorgeous* -- the work was clean, professional, and exactly what I had asked for. Now, here's the part that threw me off: the price. I didn't ask for a quote beforehand (completely my fault), so the final bill was a real shocker. Honestly, had I known the cost upfront, I probably wouldn't have gone through with it. My guess is alterations aren't their preferred line of work, and the pricing reflects that -- maybe even to discourage repeat requests. That said, I'm still giving five stars because the quality was fantastic and they delivered exactly what I asked for. I take full responsibility for not confirming the cost ahead of time. My husband also brings his shirts here for cleaning and loves the service. We'll continue to come here for that -- just not for alterations in the future.

Great local cleaners. They have a reasonable turn around time (I'm used to 7 days, they were done…read morein 5). Prices are comparable to other places I have been. The lady who works the front counter has always been nice and cheerful. I did notice some low star reviews, but those are 5 yrs or older, it seems like it has changed so give them a try.