Need to unfortunately update my review…read more Started off a 5 star experience Once the drive away it goes to one star Won't honor the included padding and delivery. Spent an incredible amount of money at this place and can't get them to include a pad for a runner Great selection and poor service once they have your check in hand - sad to say but I recommend going somewhere else

Gem is a gem at trying to get my rug clean, picked up my rug finally- they did a very good job at…read morean old Chinese piece with stains.

Alan made our experience at the Floor Store informative and easy. He showed us alternatives to what…read morewe thought we wanted and provided us with a great solution. The pricing was competitive. We picked up the flooring in two stages and the warehouse staff was helpful, friendly, and efficient.

A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

This is the 3rd time I've purchased furniture from Valley Furniture but the 1st time I had it…read moredelivered. Pricing is awesome and so is Michael and the team delivered without any issues! Great people to do business with! Clint

We came here to find a new couch. There were a lot of great options to choose from. Judy came…read moreto help us. She was friendly, answered all our questions and provided us with a tape measure to check the fit for our space. We found exactly what we were looking for at a reasonable price and made the purchase quick and easy.

Fantastic experience - from quote to end of job!! Had entire house carpet ripped out and vinyl…read moreflooring put in, along with 2 new bedroom carpets. Murnane was efficient, prompt and worked within the quote. Super easy to work with. Have had bad experiences with box stores and how they contract out the work and then no one takes responsibility for any customer service. With Murnane's installation team, they work for the store and the team shown on the website is who exactly shows up . No hidden costs, no surprises - Highly recommend - 5 stars!!!

We chose these folks based on the other reviews, and they were spot on…read more From the moment we stepped in to the time when the team left our house having carpeted two rooms and put a new wood floor in the third they were awesome. They arrived when they said they would, quoted and provided great options and advice. What I liked is they talked us down from what we thought we needed to a great choice. Thanks to the whole team.

First the good. The salesman (Robert) was great. Very nice and very helpful…read more Now the negative. Everything they tell you about their delivery service is a lie. The part where you get to pic the time of day or deliver? Totally ignored. The part where they show you a map of where the delivery truck is on it delivery route? Again, a total lie. On the good side, the people who actually deliver the products, they are great once they get there. Again to the good side. The furniture is as expected and the delivery guys were great once they got here.

Impossible to reach a person by phone! Automated phone system doesn't work! If you have questions…read morebefore going to the store your out of luck!

I took my boys today to check out some international snacks and candy. I love the selection here…read moreand the signs make it clear where are the international treats are from which is nice. I grabbed us a mystery box of Japanese snacks but it was $45, so I was a little concerned it wouldn't be worth it. As I checked out Katelyn mentioned it was one of their most popular items. She then mentioned there was another mystery box that was 55% off. She even grabbed it for us. Katelyn took an ordinary shopping trip and added fantastic service! They boys all mentioned how nice she was.

Just wanted to give a shout out to the helpful checkout clerks! They are so helpful when I use…read morecoupons at the store. They help scan my phone for all available coupons that can be used for my purchase and even helped me log into my account when I had difficulty. They are OUTSTANDING employees and make my shopping experience at this store WONDERFUL!! THANK YOU

The most ridiculous service ever! I wish I never set foot in this store! From the moment I entered…read moreI could sense that the woman inside didn't want to service me. It was more than likely because I looked dirty because I just got off work. It's okay because Barbara and her staff at customer house furniture took excellent care of my family's needs! Best thing I did was grab my wife and walk out of this store ! This occurred on may 22nd

This place has some really beautiful furniture, if I ever need anything custom made I'll definitely…read morereturn. I bought two beautiful chairs and two side tables from Dagmar, who is one of the nicest people I've ever met. You will pay more, but you're paying for serious quality, and again, you can customize as much as your heart desires. They have a few available floor models, and I was lucky to snag my chairs with a summer discount, so keep your eyes peeled. Even if you're just looking for throw pillows, you should check out Brick & Mantel because everything is wonderfully made.

Very helpful local merchant. My favorite carpet store in Santa Rosa. Doug Wagner is THE GUY for…read morecarpets and some really nice area rugs, a huge selection of area rugs from small to gigantic.

12/23/24 ) Doug Wagner of Wagner Carpet is a fantastic man . I have some health issues with…read morerelalpsing -remitting Multiple sclerosis at 76. Doug is helping me . I have a massive collection of Chinese collectible items Doug helped me sending photos to museum sites ,He is also selling some my Persian carpets at a reasonable price split . A good man who listens to the old.