Same morning, Washer AND Freezer stopped working! Stuart was scheduled all day, but volunteered to come help us after hours. Within 1.5 hours of his arrival, I had a load of laundry washing and a freezer ready to restock. His fees are very reasonable, especially for after 6p, and he told us he doesn't worry about the clock when people have appliance failures that disrupt the household. Definitely make Stuart the first call for your solution! read more

Contacted Stuart's Appliance Service at 352-877-0181 on 4/8/2023 as the first contact reaching out for services due to our refrigerator not keeping cold and food spoiling. Surprisingly we were able to speak with Stuart on that Saturday, the day before Easter, and set the service call for Monday 4/10/2023. Stuart arrived within the agreed timeframe. Upon this first visit Stuart diagnosed what he described as the issue of the coils in the back of the freezer icing up and not defrosting properly. He replaced three parts - Heating Element, Defrost Timer, and Defrost Switch. He insisted this would resolve the issues and the refrigerator would run perfect. The work which he provided was invoiced and billed for $324.xx we also provided a gratuity payment of $75 for the prompt scheduling and to which seemed the issue being resolved. Approximately 3 weeks after the first service call we noticed the refrigerator began to not keep cool again. Contacted Stuart within the first 30 days of the initial service date of 4/10/2023 and Stuart agreed to return to fix the issue. During the second visit, Stuart then expressed how it was now passed the 30 days and the his services were not guaranteed or in warranty any longer; we iterated we had contacted him prior to the 30 days expiring and the second service call was scheduled past the 30 days. He conducted the same process of manually defrosting the iced coils in the back of the freezer wall. And the unit worked, cooling the refrigerator, as expected for only approximately another 3 weeks. Contacted Stuart for the third time reporting the same problem reoccurring yet again. Stuart returned for a third visit and conducted the exact same process of manually defrosting the iced coils. Now, on 7/12/2023 once again our family realized yet again the same exact issue was still occurring, the refrigerator's temperature rising and not keeping our food products at the proper temperatures, food spoiling again, and worse of all not being able to control proper temperatures for a life saving medication that must remain refrigerated. Called Stuart on the same day of 7/12/2023 and the call seemed to be in a cordial agreement that the same issue that he was originally contacted about on 4/8/2023 was still unresolved and this was now the 3rd time since his first visit we have lost groceries due to the issue not being fixed properly. Stuart stated he would be unavailable until the following week until Monday 7/17/2023 and would call us. No call was received on 7/17/2023. On 7/18/2023 I called Stuart to follow up with the situation. At this time Stuart promptly and aggressively stated it was well past his 30 day warranty, to which I replied we had contacted him within the initial 30 days because the issue was occurring again. He then proceeded to express that he did not charge for the 2nd and 3rd visits, to which my response was that the repairs and service have yet to correct the issue and he was paid $400 in cash due to him not being able to accept payment from credit or debit cards for service that had not fixed the problem from the beginning. I'm attaching a photo screenshot of our original review; yes, at that time it appeared to have been fixed and we're grateful. However here it is 8/3/2023 and the first repair was conducted on 4/10/2023 as well as three additional visits that have still not fixed our refrigerator. We've attempted in good faith to allow Stuart to rightfully fix this issue repeatedly since 4/10/23 after billing us $325.xx; the last communication with Stuart he expressed he would be ordering a part from a supplier on 7/24/23. Did not hear from Stuart until we called him today, 8/3/23, to be ran in circles that he would pick up the part at a local shop. This has been an absolute nightmare and would nor could not recommend this business unfortunately. read more

Stuart's Appliance Service - Original review assuming the issue was resolved after the second visit. - Appliances & Repair Near Me

Couldn't fix my refrigerator. I was throwing money away with his service, Ended up having to buy a new one. Money wasted.

Buyer Beware! Angi Certified! Stewart Appliance Service was here on 07/27/23 at 10:20am, until 11:40am. He did not fix anything on our Whirlpool refrigerator that stopped cooling, but charged $120 for an estimate. In addition, the repairman said: "I can't take a credit card because I don't have a card reader." Therefore, we paid him $120 cash. He was on his phone a good portion of that time talking about somebody going out of business; also, he cut his arm, washed it in our kitchen sink, and grabbed a kitchen towel, before we could hand him paper towels. In summary; we are sorry to have used Angi List. read more

installed a new heating element in our dryer, took about two hours on a job my husband & I could not do, professional & charged what he quoted. Will call agian if needed read more

Our refrigerator/freezer quit working, and it really disrupted our daily routine. We had to throw out hundreds of dollars' worth of food that had come to room temperature. Other repair services in the Ocala area were booked up and said it would be 2-7 days before they could come. And after the service visit it would be more days until the needed parts were ordered and installed, so we were looking at being without a fridge for around 1-2 weeks. I called Stuart's Appliance Service. He was able to come the same day, which was a relief to us. He diagnosed the problem quickly. Stuart was true to his word and came back 2 days later and installed the factory parts in the fridge. He showed them to us and wanted us to know what they were. The fridge is working like a charm now. He's punctual, within a couple hours of estimated time of arrival, and he keeps his promises about the appointed day. He's competent; he knows what he's doing, and he wants you to know what he's doing, too, so he educates you on what the parts are and why he's replacing them. He doesn't just fix the broken appliances; he gives you an education. I found it interesting. He is courteous, and he's professional. I believe his fees are fair, also, for what he does. This is the first guy I'm calling when another appliance needs fixing. read more

Very fast service a a great price would do business with them again was able to find the parts for my very old refrigerator works like new. Very reliable company if you need to have your refigerator repaired look at this company they will come to your hous 7 days a week read more