They fit me in today, first an emergency crown replacement…read more Amazing! Kind! Professional. I really appreciate all of the staff. Highly recommend this practice to anyone who needs dental care.

Bottom line, they spent a ton of money on this new facility, so don't expect anything to be…read moreaffordable and for the upsells to be strong. In coming here for an initial cleaning and exam, I noticed a lot of differences from my usual Dallas dentist. One, they don't use a different polish on veneers than on regular teeth (which my previous dentist did). Two, the tech who worked on my teeth was rough, especially on the gum line around my veneer. And three, while the office design was nice, the technology they used for the cleaning was a bit old-school (dated). I'm just used to a practice that uses newer forms of cleaning and polishing procedure. As I was private pay, the total was $250+, which is highway robbery for a simple cleaning. I go every few months, so my teeth are almost always never a problem. I was in and out in 30-40 minutes. The cost didn't come anywhere near equating to the experience. My search for a dentist in SA continues.

Staff is amazing. Dr. Klenke is extremely thorough & spent probably an hour a good 15 minutes for…read morethe exam portion and a good 45 minutes explaining rationale and answering all my questions on top of the many recommendations he had for me. I had Dr. Walters extract all 4 of my wisdom teeth a couple weeks later. There was a little confusion regarding the chauffeur on the day of the appt; no one ever informed me that my ride would need to be present in the waiting room for the entire duration of the procedure which was a little frustrating but not something I would consider to be a major inconvenience. Post-op had very very little pain even off the pain meds--I even had a complicated impaction for one tooth yet still very little pain--Dr. Walters knows what she doing! Had to make my own follow up appt after the extractions which was a little confounding because no one else ever brought the matter up; generally I would expect that this would have been scheduled before hand or at least the matter would have been brought to my attention by the office staff--all in all, this is a minor issue/mistake and don't believe that this warrants a rating demerit. Both Drs. Klenke & Walters are both extremely professional & highly personable & especially courteous. I would absolutely recommend this dentist office. The hygienist & clerical staff are great! Very professional & efficient. Teri, the financial coordinator is great as well--very clear & patient in planning for the financial aspect of the treatment plan. Very very VERY satisfied customer overall & will def remain a customer; I have my routine cleaning & porcelain fillings appts already scheduled! Will most likely follow up thereafter w/ Invisalign, finances allowing of course. Thank you both very very much office staff, Dr. Klenke & especially Dr. Walters! You've made this experience enormously better for me than what I had originally expected. You guys are doing great, keep at it! I am a legitimate customer and have no ties whatsoever to this business outside of the doctor-patient relationship. My review was not encouraged or seen by any staff prior to its posting.

I have been going to this practice for almost 2 years. The doctor that has been working with me has…read morebeen extremely helpful and friendly. I make it a habit to know what services I receive and what kind of benefits that are associated with the services through insurance. Yesterday, I received a bill in the mail (first time) saying that I owe almost $2,000. (The bill has no information of any kind explaining where this amount is coming from) So, naturally I was concerned and called the dentist office immediately. This is the first time I am seeing or hearing this amount billed to me. I spoke to a newly hired office employee that explained to me that I had been carrying a balance for almost 2 years for services that were rendered. Everytime I get any kind of treatment or service, I make it a habit to PAY IN FULL the amount that is owed the date services are rendered. If not, then I set up a PAYMENT PLAN to cover any remaining amount the date services are rendered. The young lady on the phone explained to me EOB's that are covered through insurance and the remaining amounts are billed to the clients. My questions were why am I just now receiving a bill? Why are you threatening to send me to collections in 10 days if the bill is not paid in full? Why did I not receive a statement, phone call, or bill prior? Why would I continue to get services/ treatment at an establishment if I have an open balance? Why doesn't the bill show detailed information about what was billed for and why? The billing system that created this document hasn't been updated since 2022 showing the lack of monitoring the billing system has. (Shown at the bottom of the bill) Keep in mind, I received this bill (for the first time) 12/23/24. Two days before Christmas. Judging by the past reviews of disgruntled prior existing patients, it seems that I am not the only one who has had issues with the billing department and the LACK OF TRANSPARENCY through billing. I would never agree to pay for services, NOT knowing the full amount that is due at the time of services. This type of business practice appears to be shady and not forthcoming. This kind of business practice literally leaves a bad taste in your mouth.

The current dentist is no longer the same. Dr Pfeiffer was such a great dentist. Loved everything…read moreabout him. How ever he retired and the pratice has really taken a turn for the worst. The current dentist is much lower competence. She does not do the same method of drilling with localized anasthetic. The office is very legalistic and always looking for ways to ding you for changing appointments. So sad, because we loved this place. Every year they make you refill out your paper work again (five forms). Instead of asking if anything has changed, they basically make you do the job of the front desk lady and fill everything out yourself. With 5 of our family going there I just don't have time for this any more.

Best dentist and staff, bar none! They are also dog lovers....In fact saved a lost dog during my…read morevisit! First rate, and been to many dentists over the years! One Million Stars for All the Staff Here!

Doctors are great. However, the retainers provided crack too easily and are very expensive (over…read more$300) to keep replacing over what seems like a material quality issue. There should be some minimum time warranty on them.

The whole staff is professional, happy, friendly, and makes you feel comfortable and valued the…read moreminute you walk in. Dr. Riley was energizing, friendly and professional. Sana and Christi are truly talented at what they do. I can't say enough of the amazing experience I had with them as a new patient. The price of their services was way less than I expected. I'm so happy I found them!

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

Two years with Dr. Austin-good preventive and emergency dentist. Good-natured hygienists, customer…read moreservice, and clear billing. Overall excellent experience.

I've been seeing Dr. Weems since the ink was still wet on his diploma. Always great service. Now…read moremany years later with the addition of implants and Dr. Morales it just keeps getting better. I'm going to need to see him first thing in the morning because of a possible abscess. I can't seem to get around these implants... my problem not theirs. Don't hesitate. It's worth the effort.

I received a second opinion on a crown, my own dentist told me I had a cavity. I did not have a…read morecavity in my tooth that had a crown This dental office saved me over $1000. I will now use them as my dental office. Thank you Dr Weems and Dr Flores.

Went in to get checked for a cracked tooth after various failed attempts at another Dentist office…read more I had a really great experience at Villa Dental. From the very first phone call, their customer service was amazing friendly, helpful, and efficient. When I arrived for my appointment, everything continued to go smoothly. The staff was kind, patient, and made me feel comfortable right away. I didn't have to wait long at all, which I really appreciated. The dentist took the time to go over everything with me and worked together with me to come up with a plan that made sense. The whole process felt easy and stress-free. Overall, it was such an effortless experience, and I'm really glad I chose this office. I would definitely recommend them to anyone looking for quality care and great service.

The assistant and dentist here were friendly enough, but I have to say I sensed they were in it…read moremore for the money than for giving me the treatment I needed. They diagnosed me with periodontal disease which would have had a negative impact on my work opportunities. I got a second opinion a few weeks later and was told that I had significant build up of plaque but that I most certainly didn't have periodontal disease. Very displeased with the approach to treatment.

I started seeing Dr. Martinez about 18 years ago and always considered him an excellent dentist…read more His original staff was friendly, trustworthy, and professional, and I especially want to mention Graciela. She was a wonderful assistant, a true asset to the office, and a real loss when she left. I always enjoyed my visits, and I appreciated watching how confidently Dr. Martinez worked. Things changed when Mary joined the office. I felt she was not honest with me about scheduling, and I brought my concerns directly to Dr. Martinez, hoping he would address the issue. Nothing changed. Later, when I needed another dentist to review my records, I asked Mary to transfer them. She was impatient, told me she would take care of it, and never did. That incident made my decision clear. I wish Dr. Martinez had taken my concerns seriously when we spoke, but because nothing was done, I will not be returning to his office. I have since found another dentist whose office is just as skilled and far more caring and friendly. In my opinion, Mary hurt his practice, and it is unfortunate that the problems were not addressed when they were brought to his attention.

Everyone is always so kind and attentive. I love coming here! They explain the process and will…read moreanswer all of your billing questions.