I had to take my two guinea pigs to the vet because they needed a routine check up. Doctor Hall did…read morean amazing job checking their teeth, weight, ears, etc...! The only reason I am giving this 4 stars is because it was very expensive! $155 for checkups and nail trims! That is the only complaint that I have. Even though it was slightly pricey I will be taking my piggies back here! I think it is very worth the price!

Awful experience, hire people who actually know what their doing so more pets don't die…read more Took my kitten in Nova 6/20/2024 Dr.Krupsky was her "VET" sad excuse for one I think she may need to go back to the university. Anyway we came in to the vet due to her not feeling well the past 2 days, she had an incident with a dog where she had gotten bit in her lower abdomen. She told me she had an abscess that it was not that much of a concern. She took her temp and she was at 106 Wich is life threatening. She took no immediate action to help her. I also told her that she hasn't ate or drank anything in the past two days and they did nothing. No Ivs to renourish her nothing. She was clearly dehydrated due to the heat this week. But they didn't care. All they wanted is money they took exrays of her and a catogram I believe (scan of the lungs). I heard nova crying in the room with them as they were laughing. She came back with a little blood it looked like on a towel they had drained a little bit of the fluid in the abscess to see what it was. But all that did was make it bigger. They prescribed antibiotics for me to take home. They never said that she was in immediate danger. She died in my arms that night, there was nothing I could do I tried giving her CPR for a half an hour. The nearest vet was an hour and a half away and I was too late. I went In the next day obviously furious, the receptionist brought out the practice manager whatever that is. She brought me to a back room away from clients so they wouldn't know how poor of a job they did. I told told her everything that transpired the day prior. And told her that the doc had failed her. She proceeded to say and argue with me that it was not their fault and it wasn't their problem. " She could of died from something else, not related to the injury" No I'm pretty sure I knew if my cat was healthy or not before the incident you dumb fuck. She then proceeded to say you know this how "because of your vet degree" No sympathy at all for nova or accountability PLEASE DO NOT GO HERE ALL THEY CARE ABOUT IS MONEY AND THATS IT. PEOPLE ARE USELESS

Pro aquascaper here. Everytime I go in I feel like I'm being disrespected as a woman in the hobby…read more The men that work there are always so cold to me but buddy buddy nice guys when a man walks in. I've been going here for years but i think I'm done.

While on our yearly vacation this summer 2020, I took my sweet, Haverness/poodle, Willie there for…read morea grooming. We always worry when we take our babies to a new place..especially during COVID, when you can't go inside with them and check a place out. I was worried he might be stressed going to a new place, but I was happily surprised when I picked him up and he acted perfectly fine. He has been getting groomed at the same place for 6 years..and I have to say this is the best groom he has ever had! Maryanne made sure every spot was perfectly perfect....his ears, nails, tail, tummy, face etc. were trimmed perfectly! I could not be more pleased with the results and want to give a good review for taking great care of my fur baby!!

We have 3 German Shepherds being treated for various medical issues at Alpine Animal Hospital…read more Because we live on acreage in a forestry area our active dogs have room to run, play and often sustain injuries, ie; paws, knees, legs. The Professionalism we encounter at every visit is second to none. Starting with the 2 Receptionist who manage the controlled chaos of appointments, phones, records, and prescriptions, to the Techs that are detailed oriented, knowledgeable and genuinely concerned along with the Doctors that have vast expertise and treat every pet as if it was their own, all blends into the best Animal Hospital we've ever encountered. We highly recommend Alpine Animal Hospital as they care as much about our big goofy lovable dogs as we do.

Do your pet a favor and NEVER go to this vet!!! After bringing our furry-friends here for 20+…read moreyears, you'd think they would know us. I called to schedule an appointment for my pet. First, the receptionist tells me she's busy and I need to call back later. When I call back, she informs me they're not accepting new patients. Then she puts me on hold and finally finds my records. We go to the appointment; a new girl comes into the room, takes my dog and then returns (she does not introduce herself and I assume she's taking him to weigh). The receptionist then tells me my bill is ready!!! I said I was waiting to see the doctor. Come to find out, the girl who took my dog was actually the doctor. Not once did she say who she was or ask why we made the appointment!!! Absolutely no communication whatsoever!!!! Ohhhhh and the bill was $550!!!!! Come to find out, they had my records mixed-up with someone else's. I was never able to find out what they did (or did not do) for my dog Incompetent does not even begin to describe the terrible mistake the entire staff made that day. I will NEVER return there or recommend them to anyone.

I go there often to visit the animals. The people are nice to visit and talk to too!…read moreThey take great care of the animals they have for adoption!

These people are amazing! First, my kitty was so sick and her regular vet had no openings. So I…read morecalled Bayshore, made a 10 AM appointment and got Rosie in her carrier and flew to the vet. We get there and my appointment was for a vet in Wisconsin!!! Being stressed with my sick kitty, I did not look at the location. But Bayshore in MICHIGAN were so professional and caring and jumped into action. Quality care, constant communication with tests and calming me and Rosie down - we both are feeling better. This may be my new regular vet! Thank you Doctor Julie and your staff - I really appreciate all you did for me and Rosie!

Saddens me to have to write this review. I have taken my little chihuahua here for a while now and…read morealthough the drs are fine, the office personnel is something to be dealt with. The uppity attitude and unwillingness to apologize for their actions is unforgivable. Took my dog for dental cleaning and they overcharged for a procedure that was not done $220 as well. Called to get it credited back to my card and she refused and wanted to keep it as a. Open credit on my account.Said they have to pay a fee for that and that she would mail me a check. Two months later I physically went there and said I never got it so she wrote out the check, but for less $125, saying that I got him a vaccine the day of the surgury. Told her I would never do that on a day he's having surgury so I was in there arguing about that.

My wife and I both have had dogs all our lives. But we never took the time to train them properly…read more When our old dog died, we knew we wanted another dog or two. This time though, we wanted to train them. Our vet recommended Drop the Leash. I liked that Valeria came to our house, rather than taking the dogs out of their own safe environment. Within minutes of Valeria working with the pups, they were responding to her instructions. It just got better from there. We took the six week course and not only did my wife and I look forward to Valeria coming, so did the pups. The end results were more than we imagined. We continue to work with the pups, now that the official training is over. Drop the Leash gave us, and our pups, the tools to make our lives together better. When we decide we can't live without another dog, we will call Drop the Leash before we go to pick the dog up. I highly recommend calling Valeria for your new dogs or dogs that have happens you want to break. She will get the job done. Greg & Vickie Baker