The staff are quite rude. I walked up and the cashier looked annoyed that I wanted to order. I ordered and not to be a Karen but she then went on to have a full conversation with a coworker instead of giving me the receipt when it printed which you need in order to get your order number, thus get your food. It was loud so I didn't hear them call my number and when I went to see if the food was ready everyone behind the counter seemed very annoyed that I hadn't grabbed it. I'm on the opposite side of the very loud restaurant. They are getting 3 stars because I have been to this location once before and that time was a better experience. I want to give them the benefit of the doubt that maybe it was just too packed. I'm not giving 4 stars though because the food we had ordered was not as full as other Charlie's locations. I don't like that much meat on it but even the veggies were very light.The Charlie's we normally go to packs their sandwiches with veggies and meat, you usually can't see the bread. read more

Charleys Cheesesteaks - A CHICKEN CALIFORNIA - Sandwiches Near Me - Modesto, California

Dirty tables and floors, soda from the machine came out flat, food was the worst experience. 41$ and 20 minuets later for 2 sandwiches and they were hands down, the WORST cheesesteaks I've ever had. Cheese tastes old and almost repulsive. If you're in the area your money, time and anything else you would spend going here would be better spent at anywhere else in the area. read more

Service bad, drinks some work most didn't, grease needs to be changed fries were nasty and the flys were terrible, the place was dirty, new owners read more

Door dashed dinner and am totally disappointed. We've eaten here before in person but quality has definitely deteriorated. I ordered the chicken philly without onions or mushrooms and no bread as I can't eat bread. It is very dry and not much flavor. They put my husbands fries in my box and included bread even though I asked them not too. We won't be going there again read more

Charleys Cheesesteaks - Chicken Philly cheese - Sandwiches Near Me - Modesto, California

This place horrible had flies around the sitting area the cooks looks lazy n sloppy and the food was nasty it's something a homeless person could of made my wings were burnt didn't look the same as the menu never again and don't recommend anyone there read more

Not a regular guest at this location , I go to the one in Tracy mall , it seems that the one in Tracy the standard are higher than this one in Modesto , over fry fries , hard buns , dirty location , not very friendly staff. In resume not a lot of value in return for what I paid. Do I will come back if in town again? , maybe , maybe not. I wonder what the franchise operator is thinking about this location , having a 2 stars average reviews from guest point of view it should raise a concern for this restaurant's . Ahh almost forgot kiosk point of sales wasn't working ! read more

Mary was on her phone constantly I brought in my kids and she only cared about scrolling on Instagram. Didn't care about my order what so ever she has attitude and the inside lobby was dirty. Get it together read more

Cam to this place to get some subs. But instead I came to a place that made my stomach hurt. Service is great and place is a bit dirty on the side. Tables aren't wiped down. Floors were sticky and trash underneath the seats. Food wasn't great at all. And I am foodie. I don't recommend this place if you're at the Modesto mall. Sorry for my honest opinion. Management needs to know that the place needs to be cleaned for customers health. read more

Charleys Cheesesteaks - Chicken Teriyaki Cheesesteak Boxed Meal The meat didn't taste like chicken at all. - Sandwiches Near Me - Modesto, California

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Yummy food great service I order chicken with fries and was fresh and yummy.the place was clean and quiet read more

Charleys Cheesesteaks - Sandwiches Near Me - Modesto, California

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So Charley was mine and my wife's favorite sandwich place for like 5 to 10 years.. So if you try to call this establishment umm phones disconnected or they keep the actual number under armed guard so no phone contact.. Also place looked dirty, sneeze guard glass nasty looks like they never cleaned it, everything you can see from the customer side of the counter look greasy and untouched. Then after ordering and asking for extra sauce on both sandwiches, both dry as the Mojave so I had to turn around drive back and ask for more sauce that I previously paid for and the lady gives me one of each for a large sandwich hmm. Ok... And even with the sauce added it's still dry overcooked and not what Charley's used to be sad to say this place fell off bad deserves the 1 star completely.. read more

I'm so upset, they have always been real nice at the counter but today I bought a 5 dollar and 25 cent drink (strawberry lemonade) and tell me why it tastes like straight alcohol. The strawberries are obviously not fresh and fermented and it just overall tastes bad. It was so expensive for what I got and had to throw it down the sink. I want a full refund!! read more

This was my first time experience here and I guess my hopes were too high. I ordered a boneless wing combo, fries and a lemonade to drink. The lemonade wasn't sweet and didn't taste like watermelon even though that's what i asked for. My boneless wings were barbecue but didn't even taste like barbecue- they were spicy and tangy... more like a habanero or chipotle flavor. The fries were really good, thats all I ate. But overall i was fairly disappointed. The lady who took my order was really nice and did her job well, but the guy who called out the food seemed like he hated his life and didn't wanna work there . When we sat down the table was dirty- isn't a big deal , we called a lady to clean it and she didn't have a problem with it. read more

Charleys Cheesesteaks - BONELESS WINGS COMBO - Sandwiches Near Me - Modesto, California

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Dirtiest establishment in the mall. Soda area hasn't been cleaned in I'm guessing 3-4 years

I love the food here, always very fresh and made to order. Cashiers are always very polite. But I feel it's always very under staffed. I feel bad for the employees working hard to get all these orders out. If you manage this place please hire more people this will make it easier on YOUR people and on your customers. :) read more

Ordered 2 chicken California sandwiches asked for no ranch on either and they still put ranch on them. The chicken was so dry and over cooked to the point my dogs wouldn't even eat it. Spent $45 just to have to go get something else for dinner. They need to learn to cook chicken properly read more

Charleys Cheesesteaks - CHICKEN CALIFORNIA over cooked so bad the meat was hard as a rock - Sandwiches Near Me - Modesto, California

The cleanliness of this place needs some MAJOR work and improvement. I can tell there's no management running this restaurant. Floors are dirty, seems as if it hasn't been mopped in weeks. Beverage station is disgusting. The chef had no hair net on. Her hair bun looked like a nappy palm tree. She was the only employee on, and had no sense of urgency to clean. Mind you we were her only customers. Food was cooked within reasonable time. The food was good that's the only reason for the second star. I ate here because the other options in the mall weren't any good. read more

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This place has rats and cockroaches living under the grill. They barely pass their health inspections with a C-

DO NOT GO HERE. I want to start by saying im a huge fan of Charlie's, i always go when its an option but not anymore. After shoping a bit in the mall I Went here for a quick bite to eat with a friend and sat down, only for MULTIPLE COCKROACHES TO CRAWL OUT OF THE WALL NEXT TO US. so disgusting. I don't expect mall food to have the most care, but for cockroaches to be in your dining area?? climbing out of the walls???? When we told workers they feined shock. we never saw anybody go over and do anything more than look at the roaches. Passed the place on the way out of the mall and still saw the roaches climbing on the wall. Save your $20. read more

Been here a few times and the service is always pleasant and food comes out it in a timely manner. The food is always hot and delicious. I haven't tried the wings, so I can't really rate those, but as for the sandwiches and fries, 5 stars for sure. read more

Had a really bad experience with this place. Late delivery, sloppy sandwiches, frozen cookies and fecal matter on the water bottles. I will let all the other unions in the Northern California area to never order from this place. read more

My first time ordering the Philly Cheesesteak sandwich. It was very tasty, well seasoned with lots of muchrooms, onions and bell peppers with provolone melted cheese. The portions were huge, and easily two people can easily share this large sandwiGreat service and food, would order again yes I recommend. read more

Charleys Cheesesteaks - PHILLY CHEESESTEAK.. comes with lettuce and tomatoes and pickles.. I took mine off and I ate them on the side. - Sandwiches Near Me - Modesto, California

DO NOT ORDER from here! The food is slop! I ordered from Uber eats and the food was delivered cold, nasty and with paper stuck all over the cheese, oh plus the fries were cold and soggy! Plus I got charged twice wtf? After spending 30 min on the phone the issue was resolved by Uber eats but The restaurant has a number that is disconnected! I'm sourly disappointed! Also I'm not too sure the meat was real chicken! Beware!! read more

Pretty good food after a long morning of shopping with the kids. The wait was long and the tables weren't as clean as you would hope. The gram crackers were actually expired and we didn't eat them. We have been here before wand had a better experience so I will give a better rating. read more

Charleys Cheesesteaks - Kids meal chicken cheesesteak - Sandwiches Near Me - Modesto, California

Food is good but restaurant is extremely run down and filthy. I had already ordered my food if I would have seen how gross the restaurant is I would have went some here else someone needs to fix this place up and remodeled read more

Charleys Cheesesteaks - Good food but so gross! Absolute mess in here their owner/corporate someone needs to completely redo this place ! - Sandwiches Near Me - Modesto, California

This spot deserves a higher rating. I love going here for the chicken Philly cheesesteak. I highly recommend. Although there isn't much space to actually eat there, you can't really expect much since it's at a mall. The service can differ depending on how busy they are but for the most part you just order your own thing in the kiosk. read more

Went here at the kiddo's request. Never again. The prices are ridiculous for how little you actually get. The shorter older woman behind the counter was incredibly rude to my wife, when she inquired about our daughter's order of fries as we had all received ours but hers. we had to eat out in the main food court because though empty, all of the restaurant's tables were filthy. One table actually had multiple strands of human hair on its surface. The entire staff appeared to have a screw this place attitude. I'm sorry I don't have the order number, but it was the date of this review afternoon and prior to 6pm if that helps. read more

And.....today's sandwich had burned bits from someone else's sandwich mixed into mine. So disgusting, I couldn't eat it.

Made me sick and then I threw up also the sandwich smelled like old cheese and the onions I ordered in the sandwich were discolored almost a green color read more

Place is trash now. Poor service, so dirty and the food tasted old and just warmed up. Plus they served me a burnt bun. Never going back again. read more

Charleys Cheesesteaks - PHILLY CHEESESTEAK - Sandwiches Near Me - Modesto, California

Okay I don't normally take time so write a review but today was my first time ordering from this place. I ate the small kids cheesesteak and it completely hurt my stomach. Now, I haven't had anything hurt my stomach in a while so I'm a little concerned and hope that this place is following cleaning and sanitizing standard. I just read reviews and some people saying this place is dirty. I'm no one to judge but honestly my experience was bad so I hope this doesn't happen to another person. read more

The food was horrible, made my stomach hurt which doesn't happen often, very rare. The service was horrible. They didn't give me my receipt which is needed to get the food and instead the cashier left after I payed and went to talk to their co workers. The place wasn't full but it was really loud. The workers looked at me like if they were annoyed. If I could give this place 0 stars I would. read more

No lemonade, dirty tables (she watched me clean my own table), no Oreo cookies I got crackers instead. This place sucks!!

Service is horrible! I walked up to order and cashier pointed at some kiosk out front that was not working saying to use it. I told her it has a big error message on it and it's not working. She kept saying order there. Trust me I would have if IT WAS WORKING! She walked away and no one came back until the cook dude noticed I was standing there. Repeated the same thing.. I told him it wasn't working.. he rolled his eyes and took my order. Food was wrong.. took it back to ask for the correct food - with my receipt. The lady tried to tell me I switched the food.. WITH WHO?! We both ordered the chicken and got one with steak. The floor is so sticky nasty you can hardly walk around. All the drinks were out. I'm surprised they are open honestly. The cheese steak wasn't bad when it finally came out but it took almost 45 minutes to come out.. there was 3 people here... I understand this isn't a glamours job in the mall but this is beyond bad. Management really needs to held accountable for how bad this place is service and cleanliness. read more

Much respect to the gentleman with the California State tattoo. He was running the show by himself (other member was at lunch) and he still delivered promptly! Food was still very tasty, quality was great, not rushed, and he still was very polite. I will be coming back just because of him. Thank you good sir! read more

On 7/16/2021 I bought subs my bill was $39.54 but unfortunately they charged me $91.56 . I talked with manger's they told me they can charge me again $39.54 and and i get it back full amount $91.56 and then they told me it show up in my credit card details if not come back . I wait it for 4-5 days then i went back talk with manager . They told me you can go through with your credit card and file dispute. I filled dispute but when my bank contact with them they told to bank the charges are right . What the fuck i paid arround $132 for only $39.54 . Horrible I never put a review never this one is my first one . read more

I usually love Charleys and the food tastes great, but what I don't love is a roach staring back at me from the floor as I eat :// read more

Charleys Cheesesteaks - floor of restaurant... - Sandwiches Near Me - Modesto, California

Worst place ever, once the place lost one of their best employee the quality went down hill. The sandwich doesn't taste the same anymore , the cheese taste spoil, and the meat was burnt on my Philly streat sandwich and the Manger was very rude read more

Took the workers about 40 minutes to make my cheese steak I ordered 2 #7's and one came with mushrooms and one did not they were not supposed to come with any mushrooms they also forgot my fry on one order. overall I'm pretty disappointed and I will not come back it was my first time and will be my last. read more

In the triple digit weather of the summer my Fiancé and I decided to go to Charley's for our favorite vegetarian sub and cheese fries. There were three managers at the register. It appeared that they were going over some new changes on the menu and practicing how to ring the items into the system. We were looked at but not addressed as the minutes passed by. No one said "we'll be right with you" or a mere "one moment, please". After a while, they finally got the hint that they should probably serve us to therefor make a profit. The food was prepared swiftly and tasted wonderful. My fiancé did not share my opinion. His tomatoes were green and mine were red. My lettuce was sliced and his was... a mound. But---- aside from all of that; I'm just going to assume that if you're going to Charley's Subs you're going for fast food not a gourmet meal or hospitality. read more

Charleys Cheesesteaks - An undesirable mound of lettuce and premature tomatoes on a $7.99 sub. - Sandwiches Near Me - Modesto, California

I came and i try to order and there was only one person and they told me they were only taking orders through the machine. Okay that's fine a lot of stores do that. Then it takes about 20 mins to get my food done even though I'm the only person here. Which is okay it's fine. However when i get called to my food they tell me they have no bacon which i mean they should've said something since the bacon 3 cheese is what i got kinda of an integral part of the sandwich. Terrible service. Come here at your own discretion read more