Been working with Charles for the past five years and have to say we appreciate all that he does! Has cleaned both our fireplaces and thoroughly inspects everything up on the roof. He's punctual, reliable, honest, accommodating and scheduling is always a breeze via text. He gives a friendly next visit reminder which we do appreciate. Never have to worry about any mess when he comes to visit as he's very conscientious about his work and leaves everything very clean. Charles is very professional, friendly and you can tell off the bat that he knows his trade well. He's always very helpful when it comes to questions about how our chimney works and how best to maintain it too. Would definitely recommend him to others without any hesitation! Thank you Charles! read more

We use our wood stove as a main source of heat and when our 3-year old LOPI wasn't burning as clean as it usually does, and the fact that two different service techs were out a few months ago for a chimney sweep and cap installation, we were surprised that it still wasn't burning cleanly. Better to be safe, we decided to have a local certified fire technician (Charlie Dunn & Sons) inspect it. Turns out that one of the "fly by night" chimney sweep guys reinstalled the deflector incorrectly! Others that read this, I beg you not to resort to these "fly by night" people that come in with low quotes, and then tell you more work is needed once they get there. Charlie, I want to thank you for your thorough inspection and educating me on the finer uses of our LOPI. I feel much safer with a "local" and trusted certified fireplace inspector that is also ethical! read more

I reached out to Charles as we were in the middle of a whole home renovation on our home that was built in '84 and came with 3 gas-log fireplaces. With several of the walls opened up and the previous fireplace inserts and exhaust tubing exposed, I felt it was a good time to have the fireplaces and chimney exteriors inspected and deep cleaned. Charles was timely, pricing felt reasonable for the work performed, and he provided quite a bit of educational feedback on fireplaces and fire safety, including some feedback for our GC on proper configurations for the fireplace hearth and framework. Two of our 3 fireplaces were very heavily used by the previous owner and per Charles' feedback, a couple decades overdue for cleaning. While it is hard to tell at face value what was actually cleaned, Charles provides a thorough report for each fireplace and inspection pictures that showed some before & after examples. All of the chimney's are clean now and safe to use. Thanks again, Charles. read more

Purchased a home and wanted a comprehensive survey of the chimney. Not just a cleaning but real safety inspection. Charles and his son came through repairing all of the issues and giving us peace of mind that we were safe to use the fireplace. I found their service to be thorough, fairly priced and the guys easy to work with. Definitely the best in the area. read more

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Charlie came to our house today to clean our chimney. He did an excellent job. He answered all of my questions and provided advice on how best to get proper airflow and heat. His pricing is very reasonable. His is very personable and knowledgeable about all things to do with fireplaces. I would definitely recommend him. read more

Excellent communication. Very friendly and professional. He cleaned the dryer vents and you cant believe what he got out. I feel safer. Thank you Charlie, we are happy with your service. read more

I would HIGHLY recommend Charles Dunn, very professional, excellent job cleaning the chimney for our wood stove! Very knowledgeable! Definitely will use him again. Robin F. Dublin, CA read more

We had a very unusual experience with an owl that came in through our chimney and Charles came out to help us remedy the issue and prevent any further animals accessing our home through the chimney. He's extremely knowledgeable and thorough in his work. He was also very kind and patient with the extensive list of questions we asked him about all things chimney related. From scheduling to coming out for the inspection visit to providing us with the reports, he was an excellent communicator and turned this crazy owl experience into a positive one for us! So glad he was available to help us and will definitely hire him for all future chimney needs! read more

OUTSTANDING service by Charlie Dunn and his company. All of his work is GUARANTEED which is a rarity these days. Mr. Dunn and his fellas have done work at two different houses for me - both stellar work. He repaired a firebox for me at one house. At my new house he examined a chimney and gave me stellar advice recommendations. Charlie is honest and fair with his assessments. His work ethic and product are the old school mentality of high quality and efficient work. Thanks again Charlie! read more

Excellent service! Charlie was easy to work with, prompt, and did a great job cleaning out our chimney. He also went k. The roof to inspect the outside and provided a lot of useful recommendations on use. After pointing out a crack in the fire box, he let me know of multiple ways to fix it and even provided links to products that I could use. In the end, I had him provide a fix which made it super simple. He is very personable and I appreciate that he provided all options and let me choose the one that works for me. Highly recommended! read more

We've been using Charlie Donn & Sons since 2012. He consistently provides great personal service, reasonable prices, and thorough explanations and suggestions. During the most recent visit, he offered several recommendations that we went ahead with. After the visit, we reached out for another recommendation, and he promptly replied. read more

We have used Charlie Dunn & Sons since 1985 and Charles has been coming to our house providing great service at a great price. He has a great personality and is someone you can trust to do an excellent job and make you feel safe with your fireplace, year after year. I highly recommend this company and especially Charles. I am confident you will love their service and use them over and over again. Thank you Charles for yet another great experience! read more

Can't believe I'm just now getting around to writing a review. We've been using this company over 30 years. Charles W. Dunn II just cleaned our fireplace again today. His dad (now retired) cleaned it for us for the first time over 30 years ago! They have been a family owned business since 1983. Charles was super clean, very professional, informative, a pleasure to chat with, wore protective equipment, and our fireplace never looked better after he left. The service took about an hour; sometimes a bit longer depending on how dirty it is or how much we chat. He's always been super honest and my kids use him now as well. When things have been a problem, he's told us we can wait on certain things that aren't currently a danger and can go another year before needing to be replaced. He always provides some tips and suggestions and be sure to ask him what firewood burns the best and what to avoid. They are a full service company offering chimney cleaning, fireplace inspections for buying or selling your house, chimney repairs, Insert and wood stove installations, spark arresters, flu caps, relining your chimney, video inspections, smoke and draft problems and major and miner masonry repairs & construction. The company is fully insured & a state licensed masonry contractor, certified chimney sweep, FIRE certified fireplace inspector and current members of both the state and national chimney sweep guilds. They serve these areas; Livermore, Pleasanton, Fremont, San Ramon, Danville, Blackhawk, Alamo, Walnut Creek, Pleasant Hill, Orinda, Moraga & Lafayette. read more

Top notch and one of the most reliable fireplace inspectors I've used. Friendly and willing to explain, quick turn around time and comparable pricing. read more

Charlie is helpful, friendly and informative. An honest fella providing a needed service. We needed dryer vent cleaning and some advice on an old non-functional gas burning fireplace. He explained to me how to monitor the performance of my own dryer objectively. He explained to me my options for the gas fireplace. Also the price was very reasonable. We have found our dryer vent person! We will continue to use his services in the future. read more

I called Charles to do a chimney sweep and inspection at our rental. He was very professional on the phone and explained his process. He also explained that he prefers to contact the tenant to schedule the appt and that he does not disclose his findings to the tenant and would speak to me directly. He did just that. He called me after the inspection and told me I had a crack in the rear firebox wall and I also needed a new grate. Charles had a stainless steel fireback and a cast iron grate in his truck and with my permission, he replaced both on the spot. He also explained how to use the fireplace to our tenant. Charles was so easy to work with from beginning to end. I highly recommend Charles Dunn & Sons. read more

We couldn't be happier with Charles's service! I called and texted him requesting a quote for a chimney sweep and inspection. He responded the same day with all the info, and we scheduled our service. On the day of the service I had a difficult time coordinating being home during the actual service, but Charles went above and beyond working around our schedules and still got the job done! He was professional, polite, and did an excellent job. We realized that we should have had our chimney cleaned way sooner than we did, and had some guidance before burning fires for 3 years straight. Charles gave us tips about keeping our fireplace clean and working its best, and also explained do's and don't's in moving forward. His service was reasonably priced and we absolutely look forward to working with him again in the future! read more

My wife and I had Charlie rebuild our condo fireplace, replacing the back, floor and sides brick panels. Very good quality work and great tips on fireplace usage. read more

Charlie Dunn & Sons - Before and after - Chimney Sweeps Near Me - Livermore, California

When we moved into our new house a few years ago, we hired Charlie Dunn & Sons to inspect and clean our fireplace. Since then, we've had Charles return for another cleaning and will no doubt have him return on a recurring basis. He is a meticulous worker and each time has given incredibly useful tips on how we can best operate our fireplace. Our fireplace is in safe hands. Thank you, Charles! read more

I really didn't need all the services that was offered; I just didn't know how to close the damper in my fireplace and he was so nice to offer to come in and take a look and then proceeded to tell me how I could fix the problem myself along with explaining the codes that I would have adhere to. He really didn't have to do that and I really appreciate his knowledge and patience and the fact that he was JUST NICE! I will definitely call him when I need all the other services and will definitely recommend this company! There are very few left now that will go above and beyond! Alice E. read more

Called and spoke with the owner-Charles -excellent response time as well as service. Thorough inspection Goes the extra mile with his recommendations as well as follow-up after service. read more

Always great service. Clean, efficient, and knowledgeable. We've used Charlie Dunn for years, and have never been disappointed. If you burn in your fireplace, you should have your chimney cleaned and inspected regularly. Charlie does a great job. Thanks read more

Just moved to the area and had some smoke come into the house when we used our fireplace. I chose Charlie Dunn after seeing his reviews on yelp. He came to clean our chimney and noted some code issues that were causing the smoke. A few weeks later we had the issues fixed and got to enjoy our new fireplace for the holidays! He was prompt, kind, and explained everything to a novice fireplace owner such as myself. He was respectful of Covid compliance and staying safe when our home. We highly recommend his work and will continue to seek out his services in the future! read more

Charlie Dunn & Sons - Our new (up to code) and cozy holiday fireplace! - Chimney Sweeps Near Me - Livermore, California

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We had Charlie come out to do an inspection to make sure everything was functional. He went above and beyond to walk us through how everything worked, some spots that hadn't been painted, and some potential dryrot - all above and beyond what we expected. He spent a good 20+ minutes giving us tips and walking us through things to look out for, best practices, and how to make sure everything runs smoothly. Super friendly, consultative, and definitely an expert. Would recommend him to anyone and will definitely have him back out again! Bonus points for texting - super responsive and makes things so much easier! read more

We've had Charlie coming out to inspect our chimney for years and years. very professional and tidy. If you have a chimney its cheap insurance to have it inspected, cleaned and maybe even fixed read more

I called up Charlie for an fireplace and chimney inspection back in 2017; he did a great job giving me a heads up on some minor cracks on the fire bricks. I got those sealed up and I was ready to roll through winter... I got into escrow in mid September of 2018 on another property so I hit him up for an inspection. It's a dual fireplace on one wall with a wood burning stove on one side and a traditional on the other. After doing his inspection he gave me a list of repairs for the chimney and educated my realtor, my wife and I how a dual fireplace should be working properly. We hired him for the repairs now we're good to go for the winter! I highly recommend Charlie! read more

Charles was great to work with. He replaced a rusted chimney damper cap and repaired some major cracks in my fireplace. It was easy to communicate with him over the phone, and he was upfront about pricing and the repairs needed. As the new owner of a very old fireplace, it was great to work with someone so knowledgeable and friendly. I just finished installing a fireplace door that he recommended, and everything looks great! I know who I will be going to for all future chimney inquiries. Thank you Charles! read more

It was almost uncanny to find someone so reputable and skilled. We aren't worthy sir. You and your company are worth every dollar spent. Thank you so much! read more

Charlie Dunn & Sons - Fire place cleaning - Chimney Sweeps Near Me - Livermore, California

We had Charlie come out to inspect our wood burning fire place at our home which we have owned for about a year. It was sold to us as having a gas fireplace but we always felt something was not right and that it may actually be a wood burning one after all. The original fireplace inspector failed to inform us of this a year ago. So I called Charlie Dunn and he was able to come out about a week later - it is their busy time right now. He arrived on time, was very friendly and knowledgeable. He did a thorough job at checking to make sure all was in order prior to us using the fire place for wood. He gave us some pointers on safety precautions as well. Overall, he's a keeper and we'll be using him next time we need to have our wood burning fire place serviced. read more

My fireplace hasn't functioned in over 2 years. Charlie Dunn and Sons was a referral as a company familiar with my fireplace unit. Charlie came over, inspected my fireplace, provided honest facts and showed me how to change my fireplace into a new functioning unit. He was friendly, helpful and knowledgeable. He came prepared, had the new parts for my unit and in less than an hour, I had my fireplace back. Thank you Charlie! You were a pleasure to interact with and I could not be happier! read more

Amazing work! Charles was wonderful to work with, he transformed our ugly old fireplace into a custom beautiful space. Our fireplace was original and off-centered with different dimensions making it difficult to add a screen and cover. He came to measure and gave us several options to choose from, all high end. He advised us on what would look best in the space. He then cleaned the fireplace and installed our beautiful doors. We couldn't be happier! Great customer service and wonderful job! read more

Wonderful experience! Charles was very informative with the services provided. He was very professional and quick to send over all inspection notes needed to send over to our property owner. 100% recommend! read more

Loved our experience with Charles! He was easy to communicate with to schedule our inspection and cleaning. He then went above and beyond during our appointment to show us how to properly use our fireplace and how to best take care of it to ensure it lasts a long time. Highly recommend! read more

Charlie Dunn and Sons Chimney performed an extensive repair on my chimney and I am very pleased with their work. Charles is knowledgeable and explained all repairs thoroughly and I got a good education on chimneys . I do recommend him for his honesty, knowledge, and excellent repair performed. I rate this company as excellent and give them a super high rating. Walt S. read more

Charles was awesome! We learned so much about our fireplace and how to take care of it! Highly recommended them!!!

I have used Charlie Dunn and sons for the last 28 yrs. I wouldn't use anyone else. I have a day care in my home and we use the insert a lot in the winter. He keeps me informed of any problems. There very nice people and clean up after themselves.i would highly recommend them. Nancy in Pleasanton read more

Very knowledgeable & professional. Took the time to explain all of the details to make the fireplace most effective rather than just something neat to look at. You'll know exactly how the whole system works and operates before he leaves and be confident it has been thoroughly inspected read more

We used Charlie Dunn & Sons for a fireplace inspection for a house we were buying. I'm so happy we hired him because he found all sorts of issues, which if we hadn't had inspected, probably would've caused a huge fire in our home. He fixed all the issues and now we have a safe and functional fireplace to enjoy during the winter. His prices were reasonable, he was nice, and did a fantastic job. I can't recommend him enough! read more

I highly recommend this company. We've had our chimney cleaned half a dozen times over the years, but this was the first time hiring Charlie Dunn & Sons. Charlie did a great job, taught us a lot about our fireplace and chimney. He was professional, personable, honest, very thorough and knowledgeable. The service he provided exceeded my expectations. I highly recommend him and will definitely hire him next time. read more

Charles is the exemplar of top notch customer service. He responds promptly, answers questions patiently - and explains all in layman's terms. Plus he gives good advice which is especially important for us fireplace newbies. Would highly recommend. read more