This is a response to Rob J. In response to his response on my post 1year ago. You should've looked into the Puyallup area, or an area that has very limited resources for young children to have any kind of indoor activities. Well I get that Tacoma is one of Washington's largest cities, they already have countless places for children to visit. Puyallup on the other hand is a place that's been growing and thriving (a bit overly crowded anymore in my honest opinion from what it used to be just a decade ago), and there's next to nothing at all for children to do in this area (which is why it's the perfect place and reason for which I've since decided to start working on my own indoor kids playground in a nearby city). Puyallup is overall much safer, the number of large vacant buildings is abundant (because so many people choose the wrong locations for their business because it's cheap, but there not really thinking about if it's the best place for their business to thrive), Puyallup also has a lot less crime and low homeless population because it's not as easily accessible from the main city attractions such as the Tacoma area. A couple of years ago it was almost unheard of to see a homeless person in Puyallup, and since I now see them here and there, but they don't stay for long because it's just not a place where it easy to survive in that lifestyle (not to sound insensitive as my heart really feels terrible for all who are suffering and down on their luck as I've been close to it myself and help the homeless more than most). I digress. As for the $20 and the 500 points. The women I spoke with was a very petite black women. I actually recorded the conversation. I thought I'd mentioned that in my last post, but maybe not. And what happened was in the game that had the circle disks that you push the button and swing the arm to (hopefully) slide one of the pucks into the slot, I had slid a 500 point puck into the slot and got nothing. The puck just sat there, and sat there, registering nothing. It was never pushed out of its slot either (also recorded). Therefore, she saw everything I am claiming as she was on the floor and first hand witnessed the situation and she also spoke to the heavy set woman who was in the office at the time that said she was also the owner but had to wait to speak with her husband and she took down my information and I never heard back again. Also the fact that I paid $33 and the employee clearly saw that it wasn't going through by the 5th attempt because I was trying to bypass the tipping system, in what world is a 10% tip on $27 equal to $6?! It doesn't take a genius to do that kind of math to realize just how wrong it is to put a 10% tip line in all the while really it's a 25% tip line and the other options are even more. If my memory serves me correctly (and I have a friend who can also confirm this claim as well), the third option was very close to (but I believe it was even higher then even the 50% tipping point), but it wasn't marked as anything remotely close to being a 50% tip. Regardless, forcing customers to tip just to be signed in and then not offering the money back for this is exactly why I haven't decided to return or send anymore people your way, unfortunately. Good for you for removing that option at checkout, but it makes me wonder how many people were taken advantage of prior to it being fixed. And I know darn well that someone who works at the business has to manually set the system up and that adding the tipping portion isn't something that is a preset option and has to be done manually for it to even be a part of the checkout process. Basically someone in-house knew exactly what they were doing when they set it up and it wasn't just a preset system issue that we're talking about here. I also tried to upload the video I have regarding the whole thing with the game, but it won't allow me to do so, but if you have an email address you'd like to share, I will gladly send it right over. read more