I've gone to them for years. Dr. Gossard is very professional and personable and makes you feel at…read moreease. The opticians and the office staff are all friendly and very helpful. I am extremely nearsighted, and they have gone above and beyond to get me perfect eyesight. No, they're not "cheap", but why skimp on your eyesight, especially if you have extreme eye issues? Highly recommend.

I have been going to NW Eyecare for decades. All of the doctors, especially Dr. Gossard and Dr…read more Bieber, are kind, knowledgeable, professional and very caring. All of the staff, especially Mike at the front desk, are wonderful. I trust them completely and cannot say enough good things about the entire practice.

Dr. Buzzacco and staff is always professional mindful caring, and patient this is a place you…read morewould wanna go to, and if you have an emergency, they will normally get you in that day they got me in that day

Writing this review as I sit in the chair waiting to be seen for a follow up appointment. Going on…read more90 minutes and still waiting for the doctor. In this day and age, it's really unacceptable to make patients wait hours on end.

This place is just wonderful. I got some weird infection or reaction in one of my eyes and had…read moreinitially gone to an urgent care. At urgent care they just told me I had pink eye which I knew was completely wrong, and so I reached out to shamrock. They squeezed me in immediately and actually looked at my eye, took pressures, everything. I saw Dr Delmore and she was just so empathetic and thorough, and gave me the correct diagnosis and medication. She 100% will be my go-to from now on. I had only come here once before for an eye exam which was also great, but I appreciate the peace of mind knowing where to go if I have any other eye issues. I also do order glasses and contacts here, which has also been a great experience.

Staff is great and services are always fast and efficient. Bobbi Nakamura is especially…read moreexceptional. Highly recommend.

I highly recommend the eye center. Excellent care, they explain everything about the surgery, gave…read moreme comfort about the surgery. Surgery was quick and amazing it was over & I never felt anything. Dr. Mouser was my doctor, highly recommend him. Staff was great! I recommend the eye center, I am going back on Aug 11 to get my other eye surgery, thank God, I will be able to drive again! Thank God for good doctors, nurses & staff! Alice Costlow

Very convenient location downtown and a large parking garage right across the street. They also…read moreoffer valet parking. Both garage and valet charge parking fees, but the individual medical provider offices may validate. The valet staff is always friendly and restrooms in the building are kept very clean. There is also a cafe onsite (Dale's Deli) which I believe is open for breakfast and lunch.

Threatened to send me to collections in 2023 over a $10 copay from 2019. I never received a bill…read more When I requested an invoice, it showed an address that doesn't exist. They also only sent half of my services to my insurance, costing me extra money out of pocket.

The staff is friendly-I've been to a few eye doctors in my lifetime, and this has been my favorite…read moreplace to go in Columbus - originally, I found it incredibly convenient since it has two locations - downtown and in Polaris, so it was convenient as I worked in one area, and lived close to the other. Now, I visit one, since work and home have collided. A pleasant happenstance!

Office is not opened according to information online. Lucky to be opened 2 days a week. They do not…read moreanswer their phones. Answering system says to text but They do not respond to text. Glasses last year were incorrect. Glasses this year were incorrect. Poor customer service. Wasted my time going to the office when told it would be opened and it was closed.

since DR Jordan has been gone... you can't get a hold of anyone in the office , they want you to…read moretxt but it's fighting tooth and nails to get them to txt you back. Apparently my contacts were ordered on 10/30/25 and today is 11/12/25 . I know it doesn't take this long as I have been coming here for years.. I may be looking for a new place.. Office is ran very poorly .

I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?

I was referred to ReVision from my primary care eye doctor. He spoke very highly of them, but I…read moredidn't know what I didn't know until I got involved as a patient myself. ReVision consistently provides white glove service every step of the way specifically from their frontline staff. Everything from check-in's to the eye educators to the nursing staff all the way up to the surgeon, Dr. Schumer, as well as his O.D team, specifically, Dr. Huffman, who was instrumental in my follow up appointments. Anyone who knows me knows how extremely particular I am and perhaps to a fault. I refuse to lower my standards with any level of service, especially medical treatment and proactive care. ReVision does an exceptional job providing this consistent elevated service from start to finish. I couldn't be happier and I'm grateful for them every single day.

I had surgery in December and I'm getting ready to have it again in a week and I felt it was…read moreimperative to express how much I appreciated all of the professional services that I got and the care I couldn't be happier with the procedures, the staff and the results have been pretty darn amazing as in any surgery you have some anxious concerns, and I cannot express how well I was cared for, and I am looking forward to having my second cataract surgery without the anxiety that I felt going. I am a very particular person when it regards to healthcare and they met an exceeded my expectations.