We've stayed at many bed-and-breakfast and Airbnb's but this was one of the best! The inn was…read moreconveniently situated, walkable to many restaurants and stores, decorated beautifully with comfy bed, and a sitting area w/lots of sunlight during the day. Loved the library and enjoyed her recommended reading of American Fire. (What a story!) The innkeeper, Kim, was very hospitable, warmly welcomed us as we arrived, prepared a cozy wine down time before we head out to the town. She gave us lots of recommendation for places to eat and things to do and all were fantastic! Her breakfast was scrumptious- yogurt, berries, homemade granolas, egg frittata, avo toast, amazing strawberry cream cheese French toast... She started us with a delicious cup of coffee each day (specially blended for the Inn by the local roaster) at our bedroom-so good that we bought 4 packages for our fam/friends! We'd love to come back and try Matt's boat ride tour and visit nearby Tangier and Smith Island when in season.

Everything about it was great! Beautiful facility, engaging hosts, comfortable bed, lovely…read moreamenities and in the heart of a sweet, small town. We enjoyed meeting the other guests and talking with the innkeeper. We will certainly return.

You should know all rooms are on either the second or third floor, accessed by steps only, and…read morethere is no one there to help with your luggage. You reach the second floor via steep, narrow steps (about 30) with one hand rail. Assume third floor is similar. Not senior citizen friendly. And don't believe the description that says there is a chair lift. During our stay, my wife slipped on about the fifth step from the top and tumbled to the bottom. Fortunately she survived the fall, with some damage to her knee and bruising all over. Local rescue squad was prompt and professional. Ownership never reached out to us which is disappointing. We will find somewhere else to stay on our frequent visits to the Shore.

The bloom is off the rose under the new management unfortunately…read more Where before you were greeted by Gary or Charlotte at reception when you checked in, you are now greeted in an unstaffed and unlit vestibule with a letter containing directions to your room. Where before a breakfast was included each morning of your stay, you now are offered 15% off you breakfast, but more on that later. The dining area is a fraction its former charm, but still charming. The dinner menu is pretty good and both of our dinners each night of our stay there were excellent. For this reason I have given two stars. It would be impossible to say the same about breakfast. In one location, an 8AM breakfast opening was listed. Our Welcome Letter stated 830AM was the opening time. Neither time mattered, because on both mornings the Breakfast service wasn't even open. The entry to it was locked up like an after hours NYC Subway entrance. Saturday morning no human being could be found. We even went back at 10AM to see if it had opened yet, with no change. Sunday morning it was locked up, but there a woman behind the bar to give our key to as we checked out. On both mornings we had breakfast elsewhere. We stay at the hotel for special occasions, and this stay was no exception. Staying at the Charlotte Hotel and not having to leave it was always something we appreciated and looked forward to during the previous dozen or so times we had stayed there before. Unfortunately, I don't think we will be coming back.

It seems, more often now than ever, that truly-outstanding customer service is such a rarity that…read moreit leaves those seldom occurrences to be forever ingrained in our memory. I daresay our experience at Colonial Manor goes beyond even those scant bouts of exemplary service. Our accommodations were delightful, the atmosphere is second-to-none, and don't even get me started on what an incredible deal it was (I won't belabor the subject but it's well below the rate of the industry standard for far above the level of service which these establishments would provide). We felt very welcome, and were quite pleased with the degree of flexibility in which our stay was tailored to our needs. We did not worry once during the trip as we felt ourselves to be in expert hands. Our gracious hosts, themselves the embodiment of southern charm and hospitality, provided us with meals I'll never forget and with such immersive and knowledgeable stories that they will be forever used as a benchmark for others to live up to. We have since returned home, only to find ourselves utterly spellbound and captivated by the experience. How often is it that you return from a vacation truly relaxed and refreshed anymore? We most certainly will be back and could not even begin to attest to just how completely delightful this experience has been for us. Thank you again!

not entirely experienced with the whole B&B thing, but i thought CMI was a good start, in a small…read morewharf town of onancock. i stayed for 2 nights at this quaint establishment and had a much-needed relaxing time. the innkeeper was accommodating on our rather late check-in and encouraged us to explore the house. room 4 (our room) was on the 2nd floor and located across the hall from a pretty diverse library, ornate w/ antiquities. actually, the ENTIRE inn is decorated w/ original oil paintings, antiques, and various knickknacks. room was accommodating and fit our needs. the host (linda's mother) makes scrumptious pastries for breakfast but she forgot the food allergies i had initially stated prior to arriving (for god sakes, no pineapple or meat please). but we never left hungry. ever. my favorite area of the inn was the enclosed front patio. though it is not air-conditioned and does get quite warm, there are patio furniture, and several board game tables to spend lazy summer nights playing w/ friends and family. for the price in comparison to other B&Bs in the relative vicinity, it was a nice stay.

I can't say enough about the front desk personnel, housekeeping and maintenance. They are all so…read morenice and very responsive in anything you need. The rooms are very basic and was very disappointed that they didn't have coffee pots in the rooms. Coffee was available in the lobby but their hours are limited in which you have access. The bed had seen better days and was not very comfortable. For the price worth a short stay.

Overhead shower and hand held shower were spraying all at once and we could not resolve this issue…read more No coffee maker in room and zero amenities. Beds were comfortable.

I wasn't sure what to expect when I booked, but I'm very glad we booked it. The Hampton Inn is…read morenewer, very clean, well kept and the staff have been excellent!!

We travel a lot and I can truly say how wonderful this Hampton inn is. I know that they are…read morecurrently rated the 2nd best in the Hampton Inn brand, but seriously, what do you have to do to be #1. The location is ideal. The breakfast is great which includes a couple of waffle flavors. Hot breakfast and the staff makes sure everything is clean and everyone has plenty. You can have breakfast outside viewing the bay! The whole place and the rooms were clean and fresh.

What a find!! Being in the hospitality business over 35…read moreyears and to experience a Beauty with David as the owner, that truly knows how too entertain on highest level. We felt so welcomed. When we drove up that little Mansion we could not believe our Eyes. Directly on the water in a magical setting...something we will never forget and definitely will revisit! We were greeted and got a tour that justified its history. We did have perfect weather conditions, so when we came back from dinner, we enjoyed ourselves for a little walk around the gardens and lake. The view from our balcony was stunning...you really have to pinch yourself...just making sure you're not dreaming...it made us feel happy as can be. The next morning...David prepared a beautiful spread of breakfast. Crab &Swiss cheese omelette, roasted Yukon potato, turkey bacon, country sausage, the bread basket had lavish varieties and customed as well towards my girl who has celiac disease with gluten free options, Room tempered butter, I think even the raspberry marmalade was homemade, fresh berries...I mean nothing was missing and it was put together with such care. Since we were the first of the season...David was able to join us. What a great morning we had thanks to him...thank you so very much!! A must see venue, that is highly recommended!

From the owner: Luxury Hotel Accommodations and Event Wedding Venueread more

Just checked in Customer service is lacking…read moreThere's a big black garbage bag in front of the room we checked into and the hallway smells like wet dog. The downstairs lobby smells like an ashtray Will update if there's improvement but I'm not holding out any hope.

I have stayed there before and no complaints! Well this time it was diffrent they actually gave me…read morethe same room i had a few years earlier and went to the bathroom and there was urine in the toilet bowl. Got ready for bed and the light bulb on the lamp next to the bed. Also hold on to your wallet they charged me $75.00 for my service dog for the night the last time i was there they did Not. At check out i believe it to be the Manager sated arguing with me saying there was no way there would be urine in the toilet and as i was walking out i stated that i wasn't going to argue ver the urine or anything else, $121.00 plus tax for me and then the $75.00 for the dog. SO BEAWARE..

The Northampton is an amazing place to stay! Carolyn is a great host and was very helpful with…read moreanything we needed. The widows walk is a great place to sit and watch the sunset too! 10/10 Will definitely come back to stay again

First visit to Cape Charles. Small charming town on the water w shops and restaurants walking…read moredistance. Pros: Small, quaint, 5 room place Well kept, clean w lots of places to sit. Clean community kitchen w coffee, tea, fridge, microwave Quick walk to beach across street 3 rooms w lovely water views + shared patio. Attached restaurant open for breakfast and lunch w a large sitting porch. Cons: Host owner seemed harried and rushed. With only 5 rooms wed hoped to be able to chat about Cape Charles' offerings B&B style. Cameras on the porch. We sit outside a lot so it felt like a real invasion of privacy. The no smoking signs posted shd be sufficient. Noisy (not the hotel's fault) but there is construction & a concrete saw going across the street all 3 days we were there. No water views in rooms 4&5 but a small water view on the shared porch. Shared porch would be nicer w a small planter or trellis between each room for a little privacy. Weak Wi-fi Wed stay again if Rooms 1, 2 or 3 were available.

Bay Haven Inn is a beautiful place to stay & the holiday decorations were awesome (both inside and…read moreoutside:-)! We were in town for a quick Work Project so only stayed for 1 night, but the location is great (walking distance to all of the Restaurants/Shops) and the Owners, Tammy and Jim, were both very nice and helpful! Also, the Room, Bed, and Breakfast were wonderful! We highly recommend and look forward to our next stay when in town again!

Totally relaxing, hospitality excellent, breakfast superb ... all in all: we're going back!read more