One of the best parts of a great memory made for my best friend's little wedding arrangement!…read more Sümbüle (Cindy) was phenomenal! From our pickup at the airport to the downtown area for the simple wedding arrangements to a great photo op at the "Welcome to Las Vegas" sign to the drop off at our hotel. everything went perfectly! Sümbüle was caring, compassionate, charming and most accommodating in every way. She looked after us as if we were family to her. I'm so glad that I didn't have to drive or find parking. She was amazing! The next time I come to Las Vegas with friends, I hope I am lucky enough to get her again as our driver and guide! She was one of the most personable people I have encountered in Las Vegas! Overall, the service from the company was outstanding and definitely worth 5 stars!

We were a little skeptical at first but man we are so happy we went with this driver. We got picked…read moreup at 7am (driver arrived earlier than pickup time). Driver's name was Bear. Absolutely great person, professional and super friendly. I highly recommend him. I think this type of driver should be the gold standard.

They helped me out in a pinch, would use them again for sure! Super professional, friendly and…read morethere to help when I needed it. I chartered 2 x 40 passenger party buses for an event.

Be careful getting a quote through yelp. I gave our pickup zip code and was quoted $225 flat rate…read moreand once I texted was told $450. Total bait and switch and terrible customer service.

I used them for my daughter's quinceanera. They were great. Great price and stress free bookingread more

Reached out about quotes two months ago and was going to move forward with booking per their email…read moreinstructing to do so at that time. They stopped responding to my emails and finally responded over yelp two months later. We were going to move forward with booking again per their message instructing to do so, and now they say they can't book out over three months in advance. No issue with the policy, but the bad communication and ghosting is a huge red flag. Edit: Booking request was for December, April 1 was the quote as mentioned, April 23rd I confirmed I'd like to move forward with booking they asked for final details to secure booking that day. They then ghosted when I provided what they requested (Follow up emails send 4/24, 4/26, 4/29). I tried contacting them through Yelp June 6th as they never responded. They responded and again asked for final details to secure booking and then informed me of their three month policy after all of this. If their company policy is 3 months, no problem, but this was not communicated at all for two months and they consider ghosting as communication of their policies.

I'm still smiling thinking about our wedding day, and Crown LV played such a special part in making…read moreit absolutely magical. My wife and I decided to splurge on a stretch limousine for our big day in Las Vegas, and I'm so glad we chose Crown LV after reading their reviews online. From the moment I first called to inquire about their services, I knew we were in good hands. The booking process was incredibly smooth - no hidden fees, no pushy sales tactics, just honest answers to all my questions. The woman who handled our reservation was so patient with me as I went back and forth on timing (you know how wedding planning can be!), and she even offered some great suggestions about photo locations along the Strip. The limousine itself was absolutely stunning. When it pulled up to our hotel, I actually got a little teary-eyed. It was pristine inside and out - leather seats that were clearly well-maintained, a fully stocked bar area, and ambient lighting that made everything feel so romantic. The sound system was perfect for our "getting ready" playlist, and there was plenty of room for me in my dress (which was no small feat!). But what really made the experience exceptional was our driver, Miguel. He was punctual, professional, and had this wonderful way of making us feel like celebrities without being intrusive. He knew exactly when to give us privacy and when to engage in conversation. When we were running about ten minutes behind schedule (wedding day nerves!), he was completely understanding and adjusted our timeline seamlessly. He even had breath mints and tissues ready - those little touches that show real attention to detail. The ride through Vegas was like something out of a movie. Miguel took us past some of the most iconic spots for photos, and he was more than happy to wait while we captured those once-in-a-lifetime shots. He clearly knows the city inside and out and helped us avoid the usual tourist traffic. What impressed me most was how Crown LV handled the little unexpected moments. When my bouquet started falling apart (cheap flowers, lesson learned!), Miguel actually had a small emergency kit in the limo and helped me secure it with some clear tape. And when my new wife accidentally spilled a bit of champagne on her shirt, Miguel had a stain removal pen ready. It's these thoughtful details that separate a good service from an exceptional one. The pricing was fair and transparent - exactly what we were quoted, no surprise charges. Given the level of service and the quality of the vehicle, I honestly feel like we got more value than we paid for. Our friends and family were so impressed when we arrived at our venue, and several of them asked for Crown LV's contact information for their own future events. That's probably the best testament to their service right there. If you're considering a limo service in Las Vegas for any special occasion, I can't recommend Crown LV highly enough. They didn't just provide transportation - they helped create memories that my wife and I will treasure forever. Sometimes you get exactly what you pay for, and sometimes you get lucky enough to receive so much more. Crown LV was definitely the latter.

I am not sure what has happened to Vegas in the past few years but companies have gotten not only…read moregreedy but shady. When I go to Vegas which I go a couple times a year I get airport limo service which with 2 previous companies included transportation both ways and is about $175 not including tip or anything. I called crown because the service I used 5 months ago had moved to another area and I saw the good reviews so I thought I would give them a try. I called asking about airport transportation and said I needed both ways and the lady said it was the usual amount I have paid with other companies. I had given her my flight information for my arrival flight and my return flight. Looking back at it now it seems like she was trying to ignore the return trip back to the airport. The driver arrived on time which was good, but when I asked if I could go somewhere and get juice and pop he kept pushing me to a liquor store saying they would have what I needed. I don't drink but whatever. We get there and the drinks were $6 for a 2 liter. The place was in a dark area and seemed kind of shady. They didn't have what I really wanted but I got something and spent $25 on 4 2 liters. After I got back to the limo the driver goes back inside it almost seemed like he gets a kickback to take us to that place which makes sense because of how adamant he was about going there. We arrive at the hotel after a 35 minute trip from pickup at airport to the hotel. I never received anything about the return trip back to the airport so I called the morning of and asked. I was told that no I wasn't in the system and they don't offer round trip service from the airport. They want you to pay double what you would pay with other limo services in the area. I didn't bother getting into it I know I was super clear that I thought I was getting round trip service. If you don't offer that tell me when I book. If I have to pay each way tell me when I book. But don't just book me for the trip from the airport and ignore all the times I said I needed return service leaving me hanging on the day I am supposed to return home. It just seems like Vegas has changed a lot recently when you go to a some restaurants they ask you what side do you want making it sound like it is included with the meal when it is not. It seems like everyone is out to just get money from you now there and not care about future business by you. It's disappointing because in Vegas they used to treat you very well and I always would tip very well because I liked being treated well. Those days are over though it's all about how can we get as much money from you now who cares if you come back.

I am from CA and needed to book a party bus for 16 for an event in May in Vegas. Brandon answered…read moreall my questions and made the booking process super easy and simple. The party bus was great. Clean, huge, the driver, Pedro, was amazing. I would definitely use their service every time we need a party bus and would definitely recommend to all my family and friends. We are in Vegas a lot, so we sure will be returning.

looking for a party bus with a dancing pool? look no further! brandon is super responsive and was…read morethe best addition to the vegas bach itinerary! he was on time, flexible and was so easy to work with. my friends and i booked him for 2 hours and wanted to extend for another because of the amount of fun we had. brandon was super accommodating to it. we went to the vegas sign, bellagio fountains, fremont street and stopped at a nearby store. there are lights and a karaoke machine! thanks brandon!

Sean & Michelle were great. Our flight was changed last moment, & we opted for a shuttle. Cost…read moreof airport parking would have been close to the price & our backup rides don't travel after dark. Clean vehicle, knowledgeable about LAS airport. Sean really helped us relax (being nervous travelers). Will definitely use them again.

Unprofessional horrible service. They have no understanding and are impatient and non-empathetic to…read morecustomers' needs. This company lacks integrity and jumps to conclusions without giving disabled customers the benefit of the doubt. The office personnel is even worse. Initially they didn't appeared to be unprofessional, but when a situation occured their true side surfaced without an apology. Maybe they will correct this behavior in the future.

TLC Luxury Transportation is absolutely fantastic! We used their service for two highly complex…read moredays of regional alumni tours (10/23 for the Hoover Dam and 10/24 for our full city immersion day), where Leadership Henderson was proudly hosting guests from Leadership Park City and Leadership San Francisco. The pristine motorcoaches were beautiful and comfortable. Their drivers, Charles and Donte, were exceptional--not only were they completely dependable, but they were also incredibly fun and flexible, which made navigating complicated itineraries look easy. For the organizer, their support was top-tier: excellent communication, competitive fees, and an easy payment process. They made my job running a large, multi-city event seamless. Highly recommend TLC for any major event needing reliable, high-end transportation!

Love this bus company! Their vans are so comfortable and clean. Great way to start my work day…read more I always get so excited when I see Antoine. He's always smiling, asks us how our day is going and helps with bags. He's genuinely so nice.

We made a reservation to celebrate a 50th wedding anniversary and paid a 50% deposit. The…read morecelebration was for my husbands parents. My husband is a firefighter, as is his brother. My husband was sent last week to SoCal to fight fires, his brother, held on duty. We called with 8 days notice to cancel, as the celebration is for their parents, and they are unable to be here. At first, no refund of deposit...then, just 1/3. Then, after my review, we received another 1/3, so in good faith, I took down my review. Reassured by his additional payment, I was confident he would make us whole, or, provide a reasonable alternative. We have repeatedly asked for a copy of the confirmation email and a copy of his cancelation policy, and to date, have not received anything. At our last correspondence he indicated he is "done" and requested we "stop". I'm disappointed in the lack of professionalism displayed and, lack of understanding that our cancelation is the result of a natural disaster. This was not a change of our mind or plans, it was a circumstance beyond our control. Absurdly poor business. Will not recommend. Update: the owner continues to behave unprofessionally. Extremely disappointing. UPDATE: the owner just messaged me "insane person you will get your money when your trap is closed" UPDATE: after being inundated with messages via text, yelp and FB messenger the owner is threatening me with legal action for this yelp review. This review is factual, professional and fair. It reflects what Yelp is meant to be, honest reviews by customers. It will not be removed. I have notified Yelp. 1.30.18 As noted above, I repeatedly asked the owner of the business I honestly reviewed to discontinue contacting me after numerous text messages that we unprofessional and inappropriate. It worked, for a while. His comment is now below, and it is just a glimpse of the harassment I have received for my honest and factual review. Update: Below is one more example of the types of communication I have dealt with. Name calling, derogatory, inflammatory comments. My sister in law and I have asked, repeatedly asked owner to stop contacting us. To no avail.

I can't believe I forgot to leave a review! So a year ago we used West Coast for our wedding and it…read morewas THE BEST EXPERIENCE. We had it kinda complicated with 3 cars and different pick up/drop off/etc and the fleet handled it flawlessly. Everyone was on time, the drivers were great, and Aaron hooked it up!! We have to say this was one of the best moments of our wedding!! Thank you Aaron!!!

I reached out to several companies at the last minute about pricing and Pedro was the first to…read morerespond. Not only were his prices reasonable(had to change locations) but he responded quickly. We didn't book but only because the kids wanted to drive themselves. I will definitely keep his info for any future events.

Pedro and his team went above and beyond to take care of us during our wedding weekend in Vegas…read more From start to finish, his communication, customer service, and attention to detail were outstanding. He was incredibly accommodating with all of our requests and even made a special trip to pick up our alcohol from the hotel the day before, something he absolutely didn't have to do. It's rare to come across such a reliable and thoughtful team. If we're ever back in Vegas, there's no question, we'll be booking with Pedro again. We couldn't be happier with our experience! Shout out to Shamy our driver for driving us around & making it memorable! - The Leon's