This is a wonderful company!! Their customer service is…read moreexcellent. I have been w/ them for quite awhile and would recommend them to anyone. Their technical dept is great!! As is their installer! (Who is also an excellent tech.) Again, it really is a pleasure doing business w/ Qnect.

These guys are terrible. Aside from the horrendous cancellation policy, this "internet service…read moreprovider" does not allow any incoming ports, so if you have surveillance systems, you are unable to monitor them remotely. I asked about it and was talked down to by a gal who was outright rude to me. I own a computer repair shop and was trying to help a customer be able to monitor his security cameras when he was out of town. They say disallowing incoming ports is for "security" reasons, but I cannot find any legit reason they do not allow this basic feature that ALL other ISPs I have ever dealt with allow natively. Avoid these scam artists! CenturyLink and Gorge.net are there for you!

The first young man who waited on my was A+++. I explained to him that I have cognition issues and…read morehe was more than patient with me. He helped me pick out a phone & Accessories and had no issue explaining and re explaining everything. As he was transferring data from my old phone he said the apps would take about an hour to down load so I could leave and come back. So I did. I retuned in about an hour and a half. The person helping had gone to lunch so another employee told me "here's your phone." So I sat at the desk and looked at my new phone. I asked him why the apps looked funny and he said I had to hit the app icon on the old phone to reload. I believe he sherked his responsibility and didn't get that done in the First man's absence. It was taking a long time and asked him how long it would take. He said he didn't know. I started to have difficulties and had to call apple. Having a new phone in my hands and being on the phone with apple I was having trouble navigating my phone and began to escalate. The man who was charged with helping me just sat on a stool and wouldn't help. I asked him to put my new phone on speaker and he did. Never offering to help. 3hours later, I asked if they had a ladies room. I was told no. I said "I just spent a grand in your store and I can't use the ladies room. So some other man said I could look at the bathroom and agree I would not sue if I fell from the stuff on the floor. I asked where there was a bathroom I could use and was told Good Will Store. That is up a hill. I need replacements in both knees and have a bum ankle. So I just sat there. I then went to Starbucks NEXT DOOR and I was allowed to use the rest room without any purchase and was provided a lock code. Eventually all my apps finally loaded. I'm a 65yo woman from South Boston who survived bussing in the 70s who still rides a Harley. I have more testosterone than all the white boys at this store combined. The young man who was patient, kind and PROFESSIONAL deserves a promotion and a raise if not for exercising his patience, he should get one for showing up for work with those clowns.

I had been a US Cellular customer for about 20 years, never had any issues. But since I travel…read morequite a bit I rely on have service no matter where I go! Well recently traveled to a couple of different area's of Washington state & Idaho where I have always had excellent service, now it is non existent! Recently was up by Tacoma, Washington & had NO SERVICE. My family was trying to reach me, I didn't even have text service. Called US CELLULAR & she couldn't get my phone to ping off a nearby tower. NOT ACCEPTABLE. So I changed to another carrier & purchased a new phone, no more problems. Sorry US Cellular, but you failed me!

Today is June 6 th 2026 , in town for my niece graduation at Lyle high school , Mylee Jones , yeah…read more!! So my iPhone 11 was having fits , went down at 9:05 in the morning and was greeted by an outstanding man Jorge , assassed the darn damage to my old phone , hooked me up with new 17 and transferred all my data got me new accessories , good job Jorge Verizon is fortunate to have you as an employee , friendly , lots of knowledge , again thank you

Broke my phone 2 days prior to coming here. That sucked. Made it in literally 3 minutes before…read moreclosing. I asked if they could help me as I just drove from BFE really fast to get there. The girl working there said yes. Sorry I forgot your name. She was sooo Helpful me and my wife both got brand new phones. She did everything herself and just asked need to know questions. It was super fast I got a case a Screen protector for 2 phones and charge cord and I didn't have to do much of anything. It was such a great experience! Super happy to enjoy my phone! 16pro max with the biggest storage I can get and color I want and cool phone case. Me and my wife are super happy! 10 stars!

I try to not give many 1-star reviews, since they often come off as overly emotional, but I've…read morereally only had bad experiences dealing with Spectrum. We've had their service for about a year, and while the internet speed has been moderately better than CenturyLink, it still leaves MUCH to be desired. As soon as you sign up, be prepared to be ABSOLUTELY inundated with spam letters, email, and calls. You will be CONSTANTLY sold to. Even when I've asked over the phone to stop getting promotional offers, it continues. I've opted out online as well, and they keep rolling in. If you change your address, it's a $50 transfer fee (which no employee mentioned to me). They sent a new modem, that I didn't ask for and didn't need. Nobody told me they were sending it, and I had to drop it off at UPS. If they spent half as much effort on customer service as they did on promotional offers and talking your ear off over the phone about why you need their TV service, I wouldn't have any issue with them. I would honestly have been a pretty satisfied customer had they just left me alone. I've attached a letter I received, which caused a small panic due to the appearance (yellow paper and the phrase "IMPORTANT NOTICE Open Immediately"), but was just about *surprise surprise* how my home is eligible for an exclusive price on TV. It should be illegal to send a letter that purposefully looks like some sort of final notice. All that to say, as soon as the Gorge gets with the program and offers a better option for high speed internet, I'm sure 99% of Spectrum's customers will jump ship... unless Spectrum starts paying an iota of attention to their customer experience. It's very expensive for less than mediocre internet. Definitely missing Stephouse in Portland; those guys were incredible.

When I signed up with Spectrum, the installer told me my $115 price for TV & internet would hold &…read morenever increase. It's gone up to $152/month. When calling spectrum they said; basically,... tough. Internet providers are hooking customers on false pretenses & they have similar ethics as politicians and lawyers. Come on, Spectrum, don't be a Com Cost wanna be!!!!!

These guys are terrible. Aside from the horrendous cancellation policy, this "internet service…read moreprovider" does not allow any incoming ports, so if you have surveillance systems, you are unable to monitor them remotely. I asked about it and was talked down to by a gal who was outright rude to me. I own a computer repair shop and was trying to help a customer be able to monitor his security cameras when he was out of town. They say disallowing incoming ports is for "security" reasons, but I cannot find any legit reason they do not allow this basic feature that ALL other ISPs I have ever dealt with allow natively. Avoid these scam artists! CenturyLink and http://Gorge.net are there for you!

From the owner: Qnect.net is Oregon's locally owned and operated high speed Internet service provider. Our company…read moremotto is "Customer Service First". From low speeds up to 1000 Megabits a second, we have it all. Full service PC sales and service. Experience the Qnect.net difference. We love technology and we love to help!

The good: if you live in some parts of eastern Oregon like ione, it's difficult to get the net…read more This service is very reliable in those parts. The bad: Their customer service sucks, response time is poor and unless you're getting an install or cancelling, then they are almost non existent. I'd say just do t move to eastern Oregon if this is the only provider that you have the option of dealing with. They suck

I have no internet and ALL of the phone numbers do not work. No messages…read more AND when am I going to find out that Blue Mountain is taking over Gorge Networks. JUST AS BAD! All I can do is leave a message for them to possibly return. Again the phones are not even connected. Not even a ring when I call their support number. Need to go to 5G internet as soon as I can.

Do not, I repeat, do not sign up for Blue Mountain Networks if you live in North Bonneville. The…read moreservice has been horrible for years, but the last few months... it's been so bad. In the last 5 days, we haven't had WiFi for at least 4 full days. It's insane! I've been hot spotting from my phone for everything. And I work from home. I'm not the only one in North Bonneville suffering either. It sounds like the entire city is down right now! When you call, they're rude. I refuse to even speak to them on the phone because of it. You're probably wondering, why don't you just switch services? We can't! Starlink is the only other option with over 100 MBPS speeds and it's over $850 to get started. I am almost ready to go without WiFi or I'm going to move out of North Bonneville entirely. Blue mountain networks is the worst business I've ever dealt with!

I use my bank's on line payment system with which to pay bills. I don't want anyone but myself to…read morehave access to this account. Nor do I want to pay bills by credit card because I want to be in charge of my money - not someone or something else. Blue Mountain Network's billing system is anything but transparent. For SEVERAL months I have received emails from the company threatening cancellation because "payment was returned to our processing center due to an invalid payee address." Today I called billing - once again - to solve the incorrect remittance-address-problem and was told the ONLY way to pay each month, besides credit card, was for the company to portal into my checking account to remove funds. Why was I not told of this "policy" at the beginning of service which was, again, several months ago? So much time wasted every month. Service has been okay but I am outraged by the lack of honesty, and difficulty getting to the "solution" and hope BMN is not the only game in town (Hood River) because sadly I am looking for a different service provider.

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

From the owner: We offer internet services where others say NO! I have 6 different internet options available for…read morethe best Internet experience possible! I strive to provide service where others can't! I'm always adding more options so check back often.. i now have a streaming option with all movies and TV channels with Monthly cost at $15 a month! And wifi can be included with it for additional cost!