Easy going place where the staff is attentive and make you feel special. Judy my server was explempary. I ordered the baked pasta with meatballs, so tasty. It came with nice bowl of chicken noodles and a rice pudding dessert. This was a great find in a small town Highly recommend trying the place read more

Another hidden gem right here in my neighborhood that I've completely fallen in love with! I've been wanting to stop in ever since they opened, and now I'm mad at myself for waiting so long. My bartender Antonio was incredibly knowledgeable and had amazing recommendations before I even had to ask. I started with the fried lobster ravioli, and he suggested dipping it in the Tuscan sauce. That recommendation alone deserves five stars because... wow. It was absolutely incredible. For my entrée, I had the strawberry steak salad and it was cooked perfectly. Everything was fresh, flavorful, and beautifully prepared. I'm also very picky about my lemon drops because I make a pretty great one myself, but they absolutely nailed it. Then I ordered an espresso martini simply because I trusted the bartender's recommendations by that point. I'm usually not a fan of the creamier style, but this one came with a chocolate-covered pretzel rim and I was sold. It ended up being one of the best espresso martinis I've had. The atmosphere was warm and inviting, and I found out they have live music on Wednesdays and a $25 T-bone special on Thursdays. Safe to say I'll be back... probably sooner rather than later! read more

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This place is a vibe!!! I love the ambience! Music on point (R&B)! The decor is beautiful! Our waitress I think her name might of Amber was a sweetheart!! These TikTokers ain't shit!! This food was disgusting burnt I tried to support our people, but it seem like they're just throwing anything in a pan and saying walla this bullshit was over $130 US dollars!! Thank goodness my man pays I would disputed the charges!!! read more

Charter House Grille - Some bullshit - American Near Me - Cleveland, Ohio

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Customer Service ,Chefs Kiss! From the wait staff to the owner they care ,Now the food,Short Ribs were great (tender) didn't taste the root beer flavor but great, My wife Had the new york steak strip(tender) she needed a lil more salt and pepper it was good.We definitely coming back, read more

Friendly service. Classy relaxing atmosphere. Fantastic perfectly roasted Brussels sprouts. Tasty Thai chili wings with moderate spice level and above average size too. The Alfredo penne bake did not have detectable goat cheese as written on the menu but came in huge portion. Flavor wise it was unremarkable but not bad at all. This place is quite a gem in Collinwood! read more

Charter House Grille - Peach blackberry marg and Thai coconut chili wings - American Near Me - Cleveland, Ohio

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This was my first visit and I must say it was a great experience. It was great to see a black staff with this much professionalism. Every staff member I encountered was friendly and helpful. This place was busy but the drinks and food kept coming. Food was good and fresh. Staff kept up on grabbing cups and dishes off the tables. The bathroom was clean. Thank you for the experience. I really hope this business thrives. Oh this place is also decorated nicely. I was outside but I plan on returning and having dinner inside. read more

All soooo good! The service, live music and happy hour prices were icing on the cake!

The staff was nice. I purchased tickets for a live music event last weekend, so they were well aware of how many guests to expect that evening. Once we were seated we were told we had to wait on water because they didn't have any clean glasses, they were all in the dishwasher. What in the h3ll?!?! I attended this event with 4 others, none of our food had a drop of seasoning on it. The food looked really good plated. But no salt, pepper, garlic, nothing. The chef does not know how to prepare a medium steak. Everything was well or extra well done. Sadly it feels like another business with nice AI flyers & photogenic atmosphere but no real knowledge or skill in running a professional business. We were all automatically charged different percentages of gratuity. Mine was 20, another was 18, someone else was charged 33% gratuity. This event actually made me feel like I have to stay away from low budget places that know how to dress up. It's a waste of time. Wouldn't return for any reason. read more

Talk about good food and good times! This super laid back but still very nice hidden gem was the epitome of the perfect night out. The atmosphere is amazing, and the service was beyond impressive. I came in late, but the server on duty (Amira) was incredibly attentive, as was the kitchen staff who came out to check on tables since things were busy. I spent 15 years as a server, and can say that I have never seen such calm cohesion with the staff without paying triple digits per plate. My food was hot, fresh, and way under priced for the quality. As I was leaving, they informed me of weeknight events - and I can't wait to come back for the Wednesday wine & pianist read more

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Cocktails were 10/10! I tried at least three different drinks from the menu and they were all mixed very well with quality ingredients & potent. The service was great. The bartenders did a great job of suggesting drinks, appetizers, and entrées. The manager made sure to check on us a couple times and even checked with the kitchen to find out if a modification could be made to one of the entrées. Very nice crowd and atmosphere. read more

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Took my homegirl there for a birthday dinner. The food was exceptional. Waiter was top notch. The chef came out and greeted us. Classy atmosphere. I will be taking out of town guests here to show them how Cleveland is still a great place to dine! read more

So happy to have this place in the North Collinwood area. The bartender D, is incredible. She makes delicious, creative cocktails and is super pleasant. I stopped in by myself on a Friday night and the vibes were great. There were several really friendly people sitting at the bar enjoying dinner and a drink. I chatted with just about everyone that I was seated near. I love the neighborhood feel here. The menu is typical of a lounge, with some nice entree options as well as burgers and sandwiches. They were in the process of changing the menu, so things may have changed since I was there. I got the steak salad, which had peaches and blue cheese. Unfortunately, they were out of steak so I swapped it for salmon. The salmon was cooked perfectly and actually paired well with the salad. I also got the mashed potatoes which were super tasty. The decor is cute and modern. There's a large floral wallpaper near the booths and back and the bar is really nice. I got the blackberry deville, which was like a Hennessy cocktail with muddled blackberries. It was so good. I also got their version of a Paloma which had a Prosecco float. It was super creative and different than what I expected, but I enjoyed it a lot. I will definitely be returning and happy to have this as an option in my neighborhood. read more

Overall it was a very positive experience. Martini's were made perfectly with blue cheese stuffed olives except the barmaid had long braided hair and she kept touching her hair then skewed the olives. She really needs to tie her hair back so she is not constantly touching her hair and touching food/condiments in drinks for sanitary reasons. Our waiter, Dave, was awesome! The food was over the top delicious. The peach crisp homemade was very tasty but was microwaved to heat up and should have been air fried to maintain some crispiness. I would highly recommend giving them a try...we will be back. Everyone was extremely friendly! read more

food is decent, but don't expect delivery. They are not competent. dining in is okay, but the service is still not great

This was a 5 star experience for me. They really restored my faith in dining out and customer service. The aesthetics are cutesy. I know I love a good velvet booth! I was greeted upon entry at the door by staff who were all smiling, I was immediately seated. I did ask to move to a booth I thought was more photo ready and it wasn't any issue. There's patio seating as well. I went during happy hour on a Tuesday. The server was excited and attentive. I believe his name was Kevin. He cracked a lot of jokes, which I enjoyed. He knew we came just for happy hour and made sure we got everything we had a taste for before the happy hour ended. I ordered the Philly egg rolls and they were really good. The hospitality manager checked on us twice while there and was so pleasant to engage with. It's a small boutique restaurant, but the hospitality is BIG! Can't wait to go back and try more. read more

Really friendly service. Fast without feeling rushed at all. Sky took care of us and was so nice!

Noticed this establishment driving by and researched the menu and invited my friends who live in Euclid and Bratenahl. No need to ever cook again! The food and service were fabulous. We asked our friendly servers to thank the chef. We arrived for happy hour and ordered appetizers and drinks. The chicken sliders, Parmesan fries and cocktails were wonderful and at a reasonable happy hour price. We sat at our table and had one of the best meals in quite some time. The snapper and a creamy chicken dish were spot on. The braised short ribs with brussel sprouts and creamy mash potatoes is a "must order". I enjoy eating out in both Cleveland and Chicago so I was delighted to find the quality of food and fine preparation so close to home. The restaurant is right off the expressway so worth the trip from anywhere in the city. Get reservations before they are hard to come by! read more

This place lived up to all of its good reviews. My friends and I had a good experience all around between the tasty food and impressive service. We had some fish dishes at the table and those were all cooked well. My husband's chicken wings were crispy and flavorful. There were small nice touches in the food like crispy bacon in the Cobb salad and grape tomatoes that actually tasted like tomatoes and not refrigerated styrofoam. Our server Vonny was friendly and helpful, and checked in frequently to make sure everything was good. The ambiance is polished but not fussy; the music was at a volume that allowed for conversation, so thanks for that! I'll definitely return. read more

Stumbled on this absolute gem on a Friday while traveling from out of town. Vibrant atmosphere, the friendliest staff from greetings to goodbyes, and good eats. Happy hour was on point and next time we're in town, we're coming here. read more

Nice waiter David gave good service. I was told the food was not good. I only got appetizer. The steak roll not enough meat the bell peppers not small enough. The truffle fries were frozen from the bag not a good taste. Chicken wings just ok. Drinks good. I'm going to try them again because they are so darn close. I will try an entree the next time. Good looking decor. read more

First time and the service from the time we walked in the door until the time we left the service was stellar. Our servers KP was so sweet and kind and the food was worth coming back for. A true hidden Gem. read more

went here on Valentine's Day and the staff was amazing. The host was so friendly and accommodating and the rest of the staff was all very professional and kind. We ordered three different appetizers which were all really flavorful! Would definitely recommend it for a date night! read more

The food was wonderful and inventive. The atmosphere interesting and inviting. Service was incredible. Staff very friendly and helpful. It was a 5 star experience. I would highly recommend this restaurant. read more

I attended one of the soft openings and the grand opening and I enjoyed my time there very much. I love the ambiance and the decor especially artwork of various album covers in the bathroom. The service each time was pretty swift although I was sitting at the bar. Each bartender that waited on me was very pleasant and made sure I was taken care of the entire night. My new favorite drink is their Blackberry French. I absolutely loved it. I didn't eat much food but I really enjoyed the Philly cheesesteak egg rolls and the dipping sauce was equally delicious. The wings did look absolutely appetizing but next time I visit I will try them. This is definitely a place to hangout after a long day or week since they have daily happy hour specials. I look forward to spending more time at the Charter House Grill. read more

Charter House Grille - Philly cheesesteak egg rolls - American Near Me - Cleveland, Ohio

The atmosphere was quiet and pleasant! The server was attentive and respectful. The food came out in a timely manner, which was well presented and tasteful! My Husband and I will return! read more

First time going. Had the burger, it was delicious. Food and service was great! Will be back. Cute spot.

Great food - very nice menu. Great, friendly service. Good place for a nice dinner or to watch a game. We will be back!

I cannot say enough good things about this restaurant. We were there on a Saturday with a big party. The food came out in a timely fashion and everything was excellent. I am huge on good customer service and their service exceeded my expectations. Needless to say I will be back. read more

This place was interesting to say the least. My buddy and I took my teenager to Charter House Grille for dinner service. It was a beautiful place with a nice ambiance. The music was a bit loud for the space and lack of crowd in my opinion. So it made conversating at the table a bit uncomfortable. Which I would have loved to have been my only complaint about the establishment. However The food and drinks did not match up to the beauty of the place. We spilt 3 appetizers. We got the shawarma hummus dip which left us with more questions than answers. Shawarma is roasted meat, which there was none of. What we got was a thick and grainy hummus with a heavy amount of cumin. The chips they served with is were both oily and soggy as they had placed them inside of the dip rather than on the side. The tomato salad that accompanied it was both unseasoned and looked as if it had been made with a slapchop. The duck hunt fries were a bit of a let down. The fries themselves were cooked and seasoned. The sauce is described as a "Jameson bearnaise" but it came across more as a broken hollandaise sauce with no taste of Jameson. Our final appetizer was the jumbo confit wings which I'd like to start by saying were not confit nor were they seasoned. They were tough as nails and nowhere as tender as they should have been if a confit cooking technique had actually been used. The 2 sauces that caught our attention did so for the opposite reasons. The Thai coconut sauce was delicious while Sunkist bbq sauce tasted of pure sugar and liquid smoke. The sweetness was beyond off putting. For entrees we also decided to split 3. The Charter House burger was described as a smashburger. I do believe they forgot the smashing aspect of my smash burger as the patty was over half an inch thick and did not have the look or consistency of a burger that had been smashed. The burger was unseasoned and the gherkin aioli tasted more like an unpleasant tartar sauce, almost like a sweet relish. The chicken gnocchi had potential. The gnocchi's were a bit large as well as cold. The chicken was overcooked but it was seasoned. The real issue was the butternut squash sauce. It had a bitterness to it that was unpleasant and quite confusing as you are expecting a sweeter sauce. The herb crusted lamb rack was overcooked and the crust was quite bitter. The vegetables were very unevenly cut which left them unevenly cooked. The asparagus was cold which was quite disappointing. The sauce however was a redeeming quality to the dish as it was quite delicious. The cocktail ordered was over iced and quite diluted which left for a very disappointing Manhattan. The shocking part of the evening was the fact there was a 20% delivery charge on our check. Turns out they have an automated gratitude charge of 20% that was not posted or mentioned anywhere or by anyone until after we asked about the delivery charge on the check. So not only is in mislabeled on the check it's not even posted to notify patrons. The place has potential but the chef seems to lack some technique and focus. If the place is still around in six months I'd be interest to try them again to see what changes they've made. read more

We just dined at the Charter House Grille for the first time. Wow! The service was great, the food was outstanding, and the ambiance was relaxing and comfortable. I ordered the steak medium. It was perfectly cooked. We never felt rushed to order or eat but we were in and out in under 90 mins. The variety of food offered is spot on. Our server was very friendly and helpful. I hope this restaurant is around for a very long time. read more

Brand new in Euclid, Charter House restaurant. Took over the old 185th Street bistro across from Muldoons. Wonderful! Wonderful wonderful. We went Friday 8/9/24, day two of opening and more people need to be there!! We had the salmon (with a unique risotto cake and citrus cream sauce) and the Dagwood club (huge!) sandwich. Both were great. Very interesting diverse menu selections. Price range $15 to 35. Interesting and creative drinks (my friend enjoyed a smoked Manhattan with great cherry taste). Was very pleased and highly recommend trying it! Best wishes on their new start-up. Link, https://www.facebook.com/profile.php?id=100085465476040&mibextid=ZbWKwL read more

I took my son for his birthday January 25. Nice place, the decor was very pleasant. He had the pasta, it was delicious and creamy. My daughter in law had the truffle fries, they were very good. I had the beef rib, tender fall off the bone tenderness and the flavor was good. I Liked the specialty drinks. I had the smoky bourbon. It was awesome with the smoke out of the glass. The service was good, my waiter was awesome and very friendly and attentive. The manager made us feel like family. I plan on going back to check out the piano night on Tuesdays. The only drawback was the cotton candy drink. It was too much cotton candy and was very sweet. Overall, it was a pleasant experience for the north side of the Collinwood area. read more

Went in for a cocktail and can't wait to come back for dinner. It's a nice place and the staff was very friendly.