The owner of the company was extermely sweet as we have had a few different orders sent to our office from them. Every order has been on time with the flowers/arrangem,ents being in Great shape upon delivery! The owner will make anything right and has even driven back to our business on a miscommunication and still left the additional roses here as a Good Faith. Their flowers and arrangements are Beautiful and the customer service is top notch! I would 1000% reccomend Gibney again and again! read more

That happy daisy on the outside is the complete opposite of how you'll be treated on the inside. No one could even manage a smile or a hello or a hi can I help you. I was told they can't do what I want, and honestly, she made it perfectly clear she had no interest in helping me. I worked retail for years when I was younger and it is so very easy to do it well. I have zero tolerance for businesses who choose to do it poorly. I will never walk through that door again. Ack. :( read more

I called for funeral flowers and asked if they had something for a natural burial (which requires flowers and casing to be biodegradable). The attendant did not even try to work with me or understand what I feel is an area of expertise they should know about. So I found a florist in Waynesboro who quickly made the flower arrangements without any issues. Not recommended! read more

The staff were friendly and very accommodating and the arrangement was beautiful! I'm going back today, for the 2nd time in a week, for my daughter's graduation. read more

I called this florist to have a get well arrangement made for a friend who lives in Hagerstown, MD. The person that I spoke to acted annoyed that I was calling their floral business to place a flower order (weird huh?). The conversation only went downhill from the initial greeting, which I greeted her and it was not reciprocated. It was painfully clear I was speaking to someone who does not care about customer service/repeat business and lacked basic manners. I decided to end the call and order from another florist. Rude/dismissive and condescending does not go over well with me. Some people live in a depth of misery I hope to never know. I did get a get well arrangement for my friend from another florist, who did not have a problem comprehending what I desired to send. This made me increase the amount of money I wanted to spend on the arrangement. Good customer service/professionalism and just basically giving a damn goes a long way... read more

Ordered a lovely flower arrangement based on the picture on their website. I saw what was delivered and I was so disappointed and embarrassed. The same flowers are in the arrangement as in the picture but the arrangement is lopsided, not in a low vase like pictured, (which makes a difference) the arrangement is one sided, not all the way around like pictured. 3 stars because it got there. read more

I ordered online a Thanksgiving Center piece for my in-laws and I was pleasantly surprise of how easy placing the order was and how beautiful the piece was. The delivery was made on time the day before Thanksgiving and the price was a little bit higher than those big online retailers, but well worth it. read more

This is the best florist around. Every single time we have used them the product is always of the best quality and professionally arranged. The flowers last 10+ days and smell wonderful. I will continue to recommend and use them as long as they are in business. read more

What a wonderful job! Living out of town, I needed several arrangements for a funeral. Not knowing any of the florists in this area, I relied on Google to help me out. The service here was wonderful. They were truly helpful, responsive and caring in assisting me in this difficult time, giving extra attention to detail. Words can not express how truly BEAUTIFUL the arrangements were. I would not hesitate to reorder from here again! read more

This florist is in my neighborhood and I really wish I could give my business to them. They have lovely gifts, special treats, a greenhouse with nice plants and their flowers are usually good quality. That said, I won't be giving them my business any longer. The people at Gibney's want to provide good service, but it breaks down when they deliver what they THINK you should have versus what you REQUESTED. Therein lies the problem. I pre-ordered what admittedly may have been an unusual order for the shop. I spent probably 20 minutes the first time I went in explaining what I wanted in exacting detail. I asked questions...do I need to explain myself better? Should I give you a list of exactly what I want? Do you understand what I am trying to accomplish? Puzzled looks let me know that they might not get it exactly right. Sure enough, when I came in to pick up the order several days later, it was completely wrong. I then took a different approach and specifically arranged the flowers the way I wanted and gave them a specific list of what kind of flowers and what color and how many I wanted. I asked more questions...do you see now what I am trying to accomplish? Can you have this ready in an hour? Yes, I was assured...we can do that, it will be ready. I came back and again it was completely wrong. I ended up purchasing what they had created and then spent the afternoon driving around to area grocery stores buying up flowers to fill in what Gibney's had not completed. It just isn't worth the frustration. No, I don't want a bow. No, I don't need the flowers completely wrapped in plastic. No, I don't want you to wrap wire around the flowers. Those can be nice touches, but if I specifically tell you that I don't want them, you lose my business when you ignore my requests. And waste my time at that. read more

I have to agree that I had used this florist for several years. However, when I really saw what was showing up at one house for a Christmas wreath - no more. For $50-60 I expected what I ordered. Not just a wreath with a bow and a few items on it. How disappointed I was because I also went into detail what types of items I would like on the wreath and was told not a problem. I have moved on this year, ordered on line. Got the call yesterday and was told the wreath is beautiful - I will review once I get there for the holidays. read more

Gibney's is a wonderful florist--always delivering promptly, even on short notice, and their arrangements are without exception fresh and artistically arranged. For the ten years I've been using this florist I never have been disappointed. Suzy read more

I absolutely LOVE this shop... the flowers, the people and the gifts. I am always pleased and I receive so many compliments every time I send something. They make me look good. I have asked for the traditional and not so traditional and they always accommodate my requests. I would highly recommend them for any occasion and appreciate their willingness to work within my budget. They are great! read more