True that many stores have left and it is not the full great place it used to be. That is because…read morethe local town/county would not renew the Premium Outlets tax discount status ( shame, all that shopping especially from consumers being brought to area via charter buses would have dropped good money and sales tax into local economy). As a result the company just moved to Clarksburg to build a new outlet center closer to DC , Gaithersburg, ... Now with fewer shops, that means fewer shoppers browsing and buying, so difficult for remaining stores to sell enough and they will slowly move on.

On a trip so decided to stop in. What a huge letdown. Foodcourt-Beautiful building but…read morecompletely shut down. Many stores were shuttered. At one time it must have been a great place but now, another sad symptom of a declining retail hub. A definite future pass for me.

Ugh, if I didn't have to, I would not have stopped here. Before my trip I needed to stop and grab…read morean extra power cord. I had did that the day prior and when I got home and opened the package to pack the cord noticed that it was damaged to the point that it was not usable. I figured that I would just stop along my travel and exchange the broken one for a new one. GPS will show you where to go when you don't know the area. Exactly what happened here. I wish now that I would have went elsewhere. I walked in and went to the area they had setup for customer service. Told them that all I wanted to do was exchange it for exactly what I had. They kept the item and I went back to the electronics department to find my replacement. I searched and searched and searched for a replacement. I wasn't seeing what I needed. I went to look for an associate to see if I am just blind or if they were indeed out of the item. When I saw an associate I went over and asked if I could get some help. It was a bit funny, I had asked one and had two come to help me. When I pointed out the item that I needed she used her little scanner thing and scanned the peg. Her database was telling her that there were two of them in stock. But not on the peg. We looked through every peg as a just in case. Nothing. Walked the department to make sure there wasn't a display with them on, nothing. Then the truth comes out. They had no one with knowledge of the department currently working. So even though the associate was answering my questions, her knowledge of the department was nil. She was just giving a blanket answer. Working retail prior in my life I would have gone to the back to check and see if it was just sitting on a shelf waiting to be placed on the floor. Or at least that's what I used to do when working. We would constantly pull items from the back to see if they could go out, if they didn't, they just went back to the back. I ended up just buying the charging cord that was shorter because it was needed and I didn't have any other time to stop elsewhere before reaching my destination. Went to the front and told the associate I was dealing with what the situation is. This is the irritating part. For me exchanging an item that was damaged to no fault of my own and having to get an item that was similar but not exact, I could receive the difference back to me via put back on my debit card (which is my money and basically cash in these days) or I could receive it back as store credit. For real, you think I want to carry around a gift card with like two dollars on it. I guess I'll just wait the three to five business days for it to show back up in my banking account.

Neat, tidy and well stocked, even if they didn't have a paid of dress slacks in my size…read more It's the same exact layout that I've seen in other Target stores and that includes the wide aisles, the same clothing in women's and men's and kidswear, plus electronics and food (limited produce and meat) and personal care. Open late, too. The sign said 10 pm!

This was my first experience with this chain. Prior to this visit, I had no idea this existed. This…read moreis not a prominent brand in the state of Maryland. But it was a happy discover on my end. I feel this is a mix of Five Below and Dollar Tree. They have some pretty spectacular items under one roof. Some items that you would find in major national big box chains, but at a much cheaper price. Much like the two I named prior, you have no idea what you are in for until you start exploring the shelves. I came in here because I needed to grab a few things to round out my holiday gifts. I went up and down just about every aisle, but I kind of stuck close to toys and craft sections in this store. Once I selected the items I thought would fulfill my needs I made my way to the register area. I think I was confused a bit when it came to this. It looks like a customer service desk, a deserted one. In fact, I don't remember seeing a single employee in here, ever. With that, this is basically a self service store and you have to scan yourself out. Which isn't always bad.

From the owner: pOpshelf Hagerstown offers an assortment of home goods, seasonal items, beauty products, arts &…read morecrafts, toys, food & more.

The jury is still out on Belk for me. I'm not sure how to take this store as I don't understand it…read more I know it is a department store that is mostly an anchor to a mall, but the inside feels like it is supposed to be in a strip mall or a standalone location. I wandered through the store, browsing as I went. I didn't see anything worth noting or getting. The layout of the store was familiar to competitors. The departments are defined and easy to find/navigate. Pricing seems to be about the same as competitors. Selection, at least to me, appears to be limited. I really did not see much that caught my eye. Before long, I found myself back to the mall entrance and out of the store.

Decent store. Think have been to another Belk. In some ways it's a better version of JC Penny…read more Props on the very good selection of Nautica. Their clothes are of good quality for the price. They have an okay cologne selection, but the costs weren't very competitive. It's quite a big store. All on one level too. The employees were kind and helpful. More assistance easy to find then elsewhere. Am not a hardcore shopper, but for men and women this could work. Clean store and quite organized.

This is another mall that I don't actually feel bad visiting (a.k.a. Dead Mall Syndrome). This one…read moreis still mostly full with a lot of folks bustling around - at least on the Saturday I visited. There also businesses ringed around the periphery, meaning that this is a busy area - if you're nostalgic and/or like your retail all in on place, the Valley Mall is for you! Recommended!

Today, 12/23/25, I visited this store to pick up a customer order. The counter clerk was unpleasant…read moreand unhelpful. She was also outright rude, acting as if she did not want to retrieve the customer's order. I asked for a manager; she resisted calling one and displayed an unnecessary attitude. When the manager finally came to the front, she was not helpful either. She did not look for the customer's order and simply told me it was not there. To justify not checking, she stated that she had already told the customer the store did not have the item they ordered. This store has EXTREMELY POOR customer service, and as an African American woman, I was led to believe that the behavior I experienced was prejudiced.

This shopping center is located east of Hagerstown along US-40 aka National Pike. The main anchor…read morehere is the ALDI grocery store but there is also a Chinese buffet, shoe store, pizza, Burger King, AutoZone, book/video store and paint shop. The parking lot is in very good condition but strangely is missing a stop sign from one of the posts. Lots of curbs and well painted lines to keep traffic flowing at a reasonable pace. [Review 15555 overall - 619 in Maryland - 1059 of 2021.]

Went to this toss after grand reopening for Covid and hardly anything was marked down. Not even…read moreEaster ! I don't know if it was lazy management or what but it was a total waste of time

This particular location is just ok at best. Not a very large selection of items, a lot of items…read moreare overpriced, extremely small shoe selection and just not much to choose from. It is never busy in the store, so that is a clear indication of how bad the selection is.

Many people in this store with no masks. I mentioned this to the store manager who told me there…read morewas nothing he could do. He told me there was no point in confronting them as they'll just tell him they can't wear the mask for medical reasons. However it was obvious he had no intention of asking them. He then wanted to offer me - a mask wearer - curbside pick up and online purchases. THIS SHOULD BE OFFERED TO THE NON MASK WEARERS as they ask them to leave the store. You can read it here in the government guidelines I found easily online. What is point is having a sign if the company refuses to at least try to enforce it? Have they not trained their employees in the danger they are putting their customers AND employees in? Have they not given them sufficient information to offer curbside pick up to those who refuse or can't comply?? I will never shop at this store again. Incredibly disappointed.

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