Excellent communication and service. Engine replaced in my 98 honda accord…read more Repaired in timely manner, kept me updated on all steps of repair. I'd return in NY minute for any all repairs. Thank you Loop family!

Very honest, good mechanics! They will tell you the truth about what needs to be done on your car…read moreand not let you leave without being aware of what needs to be done. I have gone to them for oil changes as well as new brakes. I recommend them highly!

Sold me a 08 Prius for $1500 cheaper than any other competitor. Though i signed a contract stating…read moreI was buying a used car and it would be sold as is, they were helpful and repaired issues that arose with it during the first month of driving. P.S. I'd ask for Mike, really nice and very helpful in explaining the issue with great customer service.

HAPPY #ServiceStarShoutOut DAY, Y'ALL!…read more Listen, I have really bad luck with tires. I am always running over a nail or something else that requires a patch or sometimes (unfortunately), a whole new tire. It's a curse. We really love a local spot that's close to our house, but found ourselves in a real pickle the Friday before the Fourth of July weekend. We had a tire losing air, and they couldn't get us in until Monday because they were so busy. That's when I gave Henry's a call. Charles was so nice on the phone, and didn't even flinch when I asked if they could look at it and make a potential repair by the end of the day. I went and dropped it off right away, and they were so great with communication; without a few hours, they had found the culprit, patched it, and gave me a call to come pick it up. The whole thing cost $25 - I guess that's pretty standard for a patch, but it's definitely the least amount of money I've ever spent on a car repair. We will absolutely be using Henry's in the future and I'm so grateful for their professionalism and how quick they got us take care of!

I went here to get a quote on a tire replacement and when I initially walked in one of the…read moreemployees named Phil was helping an older AA gentleman, he didn't acknowledge/greet me when I came in but I shrugged it off and sat down. 2 minutes later an older Caucasian gentleman walked in and he was immediately greeted by Phil as he was still assisting the first guy. Phil finishes helping first guy and then immediately asks second guy how he can help him. I let him finish helping second guy and when he asks me how he can help me I'm in complete disbelief. I asked him why he helped him before me and his response was "because he used to be the owner". I then tell him that I'm not sure if I want to give them my business and he says "fine you can leave, I don't have to help you". We exchanged a few more words and I left but that level of blatant racism was completely distasteful and I'll never return there. Hope this helps someone else that's thinking about giving this establishment their hard earned money.

I just recently bought a truck at Auto Plaza. Lemondrea Williams was a lot of help. They have great…read morecars there and wonderful service. Thank you very much!

I purchased a vehicle I was a little scared by some of the reviews but when I came in they made the…read morepurchase very easy.one of the easiest out of all my car buy experiences. Paul was my salesmen and did a very good job of moving the process along . And is a very likable guy which make buying from him a pleasure.

Wanted one of their cars from across the country, had no problem calling and talking about the car…read more They have lots of photos and did not hesitate to send more. Price was fair and Mike was great and very open. Had to find a shipper go get the car to me and it easy. Car runs great, they put a brand new battery in right after I purchased it and now I have a great new weekend driver. Nothing was hidden, very clear and open, always answered the phone or texted after I called. Would buy from again.

From the owner: Used Car Sales in 63114read more

We came to St Charles with my 5 siblings and their spouses. I mistakenly included a visit to the…read moremuseum on Saturday morning not knowing they weren't open. We all caravanned to the site met by an empty parking lot. I felt terrible that I planned wrong. Just as we were thinking of something else to do the door opened and we were told they would open for us. We absolutely loved touring through seeing all the cars and antiques. The manager and owner were so friendly and informative. It was a great experience!

I love car museums because I'm a car guy so I loved this place. It's larger than it looks and it's…read moremore in a suburb of St. Louis with an $8 ticket to get in. There is transportation, cars, trucks toys, signage etc all over the place. 1900s to present approximately with a nice selection of items. I did like that they had 3 cars from my generation collector car. As a car guy it's nice to see that all these items are preserved. The good news is that most of the collection is for sale.

I agree with the Google review(s). We too made more than one trip to the dealership after…read morepurchasing our vehicle and in spite of their promise to have everything ready for us we were met with excuses and forced to hang around for an entire Saturday afternoon until the vehicle was ready. In addition, general communication was poor at best and response time terrible. I had to ask repeatedly for promised items. Lastly, it came to light that they knew of a specific defect with the vehicle but did not disclose it to us. Ask lots of questions and be persistent if you purchase from this dealer- my questions revealed said defect before our purchase. I was simply prepared to make the repair myself so purchased anyway. Still waiting on a promised broken radio repair... not getting a response or resolve. At this point I'm considering cutting my losses and moving on as I don't trust them.

I bought a Dodge Ram from them and the service was excellent. If you go to a major car lot you…read morewill have a salesman hounding you but here they tell you to take your time and look around. I recommend everyone to at least stop by and take a look at their inventory if you trying to purchase a used vehicle. They going to make sure you are pleased before you leave their lot. And most importantly all the staff members were friendly and helpful from the start.